Thank you for your review and comments, we are always pleased to receive feedback and to assist our nursery parents. The information you mention will have been given to you when your child joined the nursery, I appreciate that you would now like to understand how these areas are put into practice. Our nursery manager will get in touch with you to discuss and she will be able to answer your questions.
In the meantime, the Behaviour Policy forms part of your T&C's with the nursery, I will re-send it to you for your information. Next steps are carried out in partnership with parents every six weeks through a discussion with your child's key person. A copy can be provided upon request.
We are very pleased that your child enjoys his time in the nursery and has settled in nicely, your comments will be passed onto the team.