Thank you for your comments and I am very pleased that you were put at ease during settling. I am happy to read your comments about how much your daughter has progressed, this is a testament to the staff team and you at home too, she has come on in leaps and bounds since starting with us. I am comforted to know that your issues have been dealt with. Please could you kindly let us know how the management can improve their relationship with you given the 3-star rating? I look forward to hearing from you.