Monkey Puzzle Day Nursery & Pre-School Worcester

Berry Lodge, Martley Road, Lower Broadheath, Worcester WR2 6RF

Monkey Puzzle Worcester is a premium children's day nursery & pre-school providing an excellent educational experience from birth to pre-school. Registered as a 'Good' provider by Ofsted, and part of an award-winning nursery group, the nursery provides a safe, stimulating and nurturing environment to help develop children’s identity and the ability to become an engaged learner.

All main meals and snacks are prepared on site and branded nappies, wipes, creams and formula milk are all included in the price.

Funding spaces of 15 & 30 hours (depending upon eligibility) are available for 2, 3 & 4-Year-Olds.

School hours and term-time only contracts available.

The nursery offers weekly drama and French language classes in a secure setting with modern security systems, including CCTV cameras.

Group: Monkey Puzzle Day Nurseries Ltd

Person in charge: Paul Henderson-Brown (Nursery Manager)

Local Authority / Social Services: Worcestershire County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 62

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Fees Guide: Under 2's £47.50 per day; Over 2's £45.00 per day; half day session £28.00

Parking:

Ample parking on site.

Overview

The Review Score of 9.8 (maximum of 10) for Monkey Puzzle Day Nursery & Pre-School Worcester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Monkey Puzzle Day Nursery & Pre-School Worcester in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.784 for Monkey Puzzle Day Nursery & Pre-School Worcester is calculated as follows: ( (165 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 204 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery & Pre-School Worcester is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 16 Reviews ÷ 12.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Monkey Puzzle Day Nursery & Pre-School Worcester has a Review Score of 9.8 (9.784)

Average Ratings

  • Excellent
    15
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Monkey Puzzle Day Nursery & Pre-School Worcester?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Monkey Puzzle Day Nursery & Pre-School Worcester

  • Mother of Child
    12
  • Father of Child
    2
  • Cousin of Child
    1
  • Grandmother of Child
    1
  • Guardian of Child
    1
  • more

Monkey Puzzle Nursery has a real home from home feel to it. My son attended for a year before he started school and now my daughter attends 3 days a week. She enjoys her days there and like the staff who look after her. The food she is given is always healthy and she always eats her meals there. I have found the manager and deputy manager very helpful and flexible which is greatly appreciated.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.1 out of 5

I was quite nervous about putting my 2-year-old in a nursery as she is shy. The staff have done nothing but reassure me and make me feel this was the best decision ever. The staff are all friendly and welcoming. All the children seem calm and relaxed which is a very good sign. You get an in-depth report on your child's day. The activities are varied and educational. My daughter is getting on very well and think this is the best place for her.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

Fantastic staff and really helped my child settle in. Went above and beyond to help out. Very organised. Helped with lots of information really helping my child to learn and grow. Very pleased.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

I can not thank the lovely staff at Monkey Puzzle, for all their help with settling my Grand daughter.
She started in February and has already settled so quickly due to the help and care shown by all the staff.
This nursery promotes a very possitive community feel and is set up to be very homely in its feel.
I couldn't recommend this nursery enough!

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Extremely happy with the care given for my child who started at the beginning of this year.
The staff are very attentive and caring, and always happy to help with any little thing.
The food is nutritious and filling.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

This is an excellent nursery with outstanding staff who pay a lot of attention to detail and children love the staff and the place.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My Daughter loves coming here. When she's not at nursery she asks for staff members and nursery by name and reviews her day with much excitement. Always comes home smiling and happy and although it took a couple of weeks for her to settle this was dealt with gently by staff members who were full of care and were very sensitive towards her needs. Her key worker and room staff are very attentive to her individual routine and needs. After every session, it seems a fun and educational activity has been carried out.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

A really well ran nursery with attentive and supportive staff. Really good nursery manager who really cares about the development of all the children. Very nutritious meals which are varied. Would really recommend.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

My little one loves going to this nursery. The rooms are regularly changed around so children are always stimulated, especially in imaginative play. The staff closely monitor and encourage their development in all areas especially learning in preparation for preschool/reception entry. They are well resourced in both qualified, caring staff and equipment inside and outside play. The meals are varied and interested and the handover at the end of a session is well presented and comprehensive. Excellent value for money.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   3.9 out of 5

My experience with this nursery was very good when I went for a look around. The manager and staff were very welcoming and very pleasant to my son which I was very pleased about.

They were very accommodating with what I need for the days my son is in. The nursery is always clean and all rooms are inviting and my son has settled in really well. This puts my mind at ease when I drop him off.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

The nursery makes you feel welcome and my little cousin always talks about how much he loves the nursery and is always excited to go to nursery. I have noticed the development in my cousin has improved and it has been since coming to the nursery.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

The lovely team of staff are what make Monkey Puzzle a great place for us as a family. Our little boy loves going to nursery and the staff always listen to us and give us a detailed and honest overview of his day. The food is great and he also always has a good nap so is in a good mood when we collect him!

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

I am very happy with my choice of nursery it's such a clean, spacious and stimulating place for my child development. My youngest son will join my daughter in nursery soon and I don't think I could find a better quality nursery. I love no shoes policy, lack of dirty carpets and computers. The staff is lovely and professional, always helpful if I look for advice or information. I am picky with food and put a lot of attention to give healthy balanced diet to my children and where most of the nurseries had sausage and mash, lasagne, macaroni cheese etc the nursery instead offers a great menu, plenty of vegetables and fresh ingredients all cooked at the place, without shortcuts. The only downside, in my opinion, is a garden space, I think they need to improve on outdoor facilities plus offer more days out trips for children. But I know it's the work in progress already.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.5 out of 5

My little boy loves it here. The staff are all really attentive and caring towards all the children. Everyone seems to have so much enthusiasm and make the effort to find out what the kids enjoy. He's coming home having learnt new words and skills too. I like that nappies and food are included as I don't need to worry.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Wouldn't take my child anywhere else. This nursery has helped him so much and all of the staff are amazing for both my son and myself.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Brilliant nursery that caters for my child very well. Very convenient and very professional. Very flexible and always meeting my needs.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

I am very happy with the care the staff are providing to my two-year-old son, I had no problems whatsoever. My son is happy every time he attends and is making amazing progress. The whole team are very professional and caring. I would highly recommend this nursery to parents who are looking for a great, happy and professional nursery.

How likely would you be to recommend Monkey Puzzle Day Nursery & Pre-School Worcester? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Submit a Review for Monkey Puzzle Day Nursery & Pre-School Worcester

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Monkey Puzzle Day Nursery & Pre-School Worcester

Job Vacancies

Staff Profiles

There are no staff profiles posted yet