Bright Horizons West Hill Day Nursery and Preschool

This nursery provides the best care for my daughter. She is always happy and then I feel happy to leave her there with their qualified staff. The management is always helpful and ask any question you may have.

Bright Horizons West Hill Day Nursery is fantastic having opened earlier this year. The facilities and resources are brand new and the space is huge.
The staff are friendly and caring and I know my son is happy here. I would highly recommend this nursery.

My daughter currently attends the pre-school here and she absolutely loves it. The staff is really caring and she is always happy to stay in the morning and is excited to tell me all about her day when I pick her up.
The setting is amazing, both for parents and children, the management team is very helpful and supportive.
The parents evenings encourage everyone to give feedback that is then worked upon.
Very happy with the choice of care for my child.

This is our second experience with a Bright Horizon´s Nursery. We really like the way they conceive children's caring and education. We are especially fond of the different programs they have, such as the growing mathematicians or growing readers. West Hill Day Nursery is a great place and both our daughters (aged 4 and 19 months) enjoy it very much. The place is brand new has great facilities that are very nice and completely equipped. The staff (administrative, caretakers, cooks, etc) is very nice and extremely thoughtful regarding us and our kids. We really like the fact that they organise different activities for the children, such as language lessons, parties in the garden, cooking and of course different events involving parents. These are very stimulating for the kids and helps us getting involved and enjoy special moments with them.
We are really happy with the nursery and would definitely recommend it!

We chose to place our child in nursery 2x half days a week for socialisation and development play. I am impressed by the range of activities and environments offered through the ages, ensuring engagement and skills development as they grow. Valuable was the 2 weeks settling in period on offer, making us all feel familiar with the staff and facilities.
I quite often make use of the parents area, to read or catch-up on emails, with tea, coffee and biscuits provided. ;) Nice touch!

As new parents, we were very impressed by the whole settling in process at Bright Horizons. The staff were attentive to the needs of our little boy and immediately he was surrounded by encouragement and smiles. The parent hub is a brilliant idea, allowing parents to talk to each other, particularly new parents is a good opportunity to share experiences etc. The staff actively encouraged me stay for as long as I wanted in order to feel comfortable about leaving little one which was a great comfort.
In the first week I recall our little boy being quite upset and I was encouraged to let the girls try and comfort him, five minutes later they came back with a photo of him sitting happily with his toys, no more tears. A small gesture but it meant a lot because hearing that all is ok is great, but seeing a picture to prove it was much better!

The facilities are excellent and the end of day update is a great way to keep updated with all that has happened in the day.

We are overall very happy with the nursery and the settling in process.
Staff are extremely competent and caring. We love the fact that is all brand new and that groups are still kept small so our son gets a lot of attention.
We feel our son is making very good progress since joining the nursery as well as eating well and being generally happy.
We also like that he is spending a lot of time in the garden getting fresh air. Garden facilities are really fantastic.
The only thing we struggle a bit sometimes is to find a parking space around the area. But I guess that is a problem we would find anywhere in London!
Would highly recommend!

The nursery is big and bright, clean and it divided per age group but also has specific spaces where children can learn about science, technology, arts, nature and cooking. The staff is very caring and supportive, they engage really well with the children and parents and look for new opportunities to help them develop and explore. My child also loves the huge outside area, the nursery was designed to make it easier for toddlers to flow through the inside and outside spaces and gives them a sense of freedom that they don't have in other nurseries! The food is really good, my child loves the pies, the soups, the fruit salads and they make their own cakes and biscuits with the kids, which are delicious by the way. There are always activities going on, besides circle time, story time, Playhouse, messy play and artwork, they even do "bear hunts" in the garden. They will soon have a second language class too. We are very happy with West Hill as is our little girl.

My husband and I are delighted with the service and care that the staff at the new Bright Horizons in West Hill have shown our child. From the very first day, the staff have offered their utmost consideration to ensure our boy settled in and felt comfortable in his environment, and they continue to give each child all the individual attention and care that each child may need. The difference it has made to our son is noticeable – both at nursery and at home, he is clearly happier and more engaging. We could not recommend a nursery more highly.