Fairytales Day Nursery Too

29 St James's Road, Dudley DY1 3JD

Fairytales Day Nursery Too is located on St James's Road, Dudley and provides care for children from six weeks to five years-old.

The nursery is a private day nursery and has a team of fully-qualified nursery nurses with experience in providing professional childcare.

Fairytales Day Nursery Too provides care for children within a safe and stimulating learning environment. The nursery features spacious and bright play areas for children aged six weeks to five-years-old and a range of suitable toys and play equipment to aid each child's development.

Meals are freshly prepared on site by staff, including breakfast, a mid-morning snack, tea and and an evening snack.

Group: Fairytales Day Nurseries

Person in charge: Deb Latewood (Owner/Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 74

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1830

When Closed: Good Friday, Easter Monday & Christmas

Overview

The Review Score of 9.9 (maximum of 10) for Fairytales Day Nursery Too is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews over all time. This Average Rating is also the rating value for Fairytales Day Nursery Too in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.921 for Fairytales Day Nursery Too is calculated as follows: ( (420 Excellents x 5) + (36 Goods x 4) ) ÷ 456 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Fairytales Day Nursery Too is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.8 positive Reviews (74 registered maximum number of service users ÷ 5). 18 Reviews ÷ 14.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Fairytales Day Nursery Too has a Review Score of 9.9 (9.921)

Average Ratings

  • Excellent
    37
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairytales Day Nursery Too?

  • Extremely LIKELY
    38
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairytales Day Nursery Too

  • Mother of Child
    29
  • Grandmother of Child
    5
  • Aunt of Child
    2
  • Father of Child
    2

I am very pleased with my son's experience so far at the nursery, he has been there for almost a year now. He has made a lot of progress since starting, has built his confidence, skills and learnt a lot.
He has made lots of friends and settled in well, he also loves all of the staff which takes a weight off of your mind as well as being given healthy snacks while there which is also great.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.8 out of 5

debbie latewood at Fairytales Day Nursery Too responded to this review on 16 Apr 2018:

Yhank you so much for the lovely review.

My daughter absolutely loves going to Fairytales! Her overall development has come on leaps and bounds since attending. She is always talking about her friends and staff. Fairytales is a place that as soon as You walk in, You feel at home! The staff are more like a family than colleagues and go above and beyond for both the children and parents alike. The passion and care for the children is paramount and is very clear to see. I would recommend Fairytales to everyone.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

My son has attended Fairytales for over 6 months now and he absolutely loves it, he has caught on so much to the nursery rhymes and books and is learning so quickly. I was unsure about starting him in nursery but I’m so glad I did as his confidence and personality has really shone through. He is fed healthy snacks throughout the day and nappies are provided throughout the day as well. He is always clean and smiling when I pick him up and feedback is given, always containing information about the fun activities he has done in the garden or in their messy room, as well as how much sleep he’s had and other crazy things they get up to. The nursery always looks spotless and staff are so friendly and welcoming. I could not recommend a better nursery for your child to go to, we are happy to be apart of such an outstanding nursery. Definitely got my my moneys worth.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Fairytales day nursery is fantastic. The staff are dedicated and put their all into everything they do. My daughter has settled well and loves her time there. I couldnt wish for a better nursery.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Fairytales Day Nursery Too is well equipped for all activities. My child always comes home happy and enjoys talking about his day. The staff are very friendly and also very helpful and will always go that extra mile for you.
They have a wide variety of food on their dinner and tea menu and always offer healthy food.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 27 Feb 2018:

Thank you for your review.

My daughter has only been attending the nursery for a couple of months but I am extremely happy with the progress she is making and care she receives. Leaving your child in the care of others is such a hard thing to do but the staff have been amazing, not just with my daughter but with me and any concerns or queries I have had. The opening hours are really good and allow me to have great flexibility with working hours. Even though she's just a baby my daughter does so many varied activities throughout the day and the food menus are wonderful. Whenever I have collected her she has always been clean and recently had a nappy change. I am confident that from the moment I drop her off to the time I pick her up she is being well cared for and cannot thank the staff enough for the brilliant job they do.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.9 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 12 Feb 2018:

Thank you for your review.

Best nursery, hand down. Staff are brilliant with my son who loves going. My son comes home happy and full of new ideas and experiences. Since attending, he has come on leaps and bounds with socialising and his speech development is great. Thanks, Fairytales.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 05 Feb 2018:

Thank you, that's lovely.

My son has just started at Fairytales in St James Road, he absolutely loves it. the staff are very friendly and make me feel very welcome which I feel is very important being a man walking into a mainly female place. I didn't want him to go to nursery but my wife felt he needed it and I am so glad I gave in, he is happy and learning so much even in the short time he has been there.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Sarah Counsell, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thanks for your review.

My daughter has attended fairytales since September and absolutely loves it, she is learning so much every day and comes home to teach me and her daddy the new songs she has learnt, she is so happy and that makes me happy. I would strongly recommend that everyone takes their children here, the staff are lovely and the children are a credit to the nursery.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Sarah Counsell, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thanks for your review.

My daughter attended this nursery, staff were very supportive and gave me lots of reassurance, they even understand when I called through the day to see how my child was. I would recommend this nursery to anyone, staff very caring and understanding as I was very upset leaving my little one.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Sarah Counsell, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thanks for your review.

I cannot recommend this nursery enough. My grand daughter who is normally very shy around ‘strangers’. She loves coming into the nursery and has her favourite nursery nurse with whom she has formed a close bond.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thanks for your review.

My niece has attended this nursery for a couple of months now and I can't recommend it enough. The staff are friendly and approachable and my niece loves going there. Over the short period of time, she has attended her confidence has grown so much.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Sarah Counsell, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thanks for your review.

My granddaughter has attended this nursery for the last year, she really enjoys it there she loves all the staff and they are all so happy and friendly and really care for the children. We are really pleased she goes there.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Sarah Counsell, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thanks for your review.

My grandson has attended this nursery since September and was very timid and frightened when he first started, the staff at Fairytales Day Nursery Too are amazing and he runs into nursery every morning and just waves bye-bye to my daughter. Well done Fairytales Day Nursery Too, I would recommend you to anyone.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Sarah Counsell, Manager at Fairytales Day Nursery Too responded to this review on 30 Jan 2018:

Thank you for this lovely review.

The staff are very welcoming and make the children feel at ease when they come in to the setting.
My nephew loves coming to nursery, and has learnt so much since he started in November 2017.
The setting itself is warm and welcoming with a good range of activities.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thank you for the review.

Brilliant nursery, with outstanding reviews by ofsted! My first child started in 2008 and my second child started in 2016. I wouldn’t put my children anywhere else! Staff are excellently trained and brilliant with the children.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.9 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 02 Feb 2018:

Thank you for your review.

I’m delighted with the nurturing and safe stimulating environment offered by this nursery where the staff care about my child’s development and well being and they always make the time to give me a personalised daily update on how his day was, what activities he enjoyed, his developing vocabulary and increasing confidence playing with others. They also send Home my sons craft activities and baking items he participated in making. We have decided to remain living near the nursery as my son is so well settled as it was an option to move to another part of the country.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 30 Jan 2018:

Thank you for the lovely review.

My 2 year has been attending this nursery since September 2016. I have nothing but praise for the staff and nursery. The staff are professional, kind and caring. My little boy loves attending nursery now after a rocky start. He claps his hands when we pull up and runs into the toddler room. The environment is perfect, a real learning hub for children. Quite often I will pick him up and they are playing in the garden or dancing. For a full time working mom it really reassures me knowing my little boy is being looked after by amazing, caring staff.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.7 out of 5

The nursery has been fabulous with my son. He started at around 10 months old and they were very accommodating with providing pumped milk to him, even though this wasn't something they'd done previously. He has been provided with plenty of learning and development based activities while in their care. I would thoroughly recommend this nursery.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 16 Feb 2017:

Thank you for your review.

I am very happy with the care my child is getting. All staff are easy to talk to and very friendly.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.9 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 16 Feb 2017:

Thank you for your review.

Very good, staff are just like parents to children they treated like family with good food. My granddaughter loves coming and even asks at the weekends if she going to Fairytales.
My grandson attends the holiday club at Fairytales and he loves going and looks forward to seeing his friends and the staff. A very good job is done at Fairytales.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 14 Feb 2017:

Thank you for your review.

Overall satisfied with Fairytales, my child loves coming here.
They do a great selection of activities and learning. I feel my child is really progressing.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.8 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 14 Feb 2017:

Thank you for your review.

Amazing nursery, my boys loves it.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 14 Feb 2017:

Thanks for your review.

The service and care provided by the nursery is excellent. I am very happy with the staff as they are warm and welcoming. My girls settled in quickly due to the staffs caring nature.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deborah Latewood, Manager at Fairytales Day Nursery Too responded to this review on 01 Dec 2016:

Thank you for your review.

Fantastic staff and nursery/daycare helped my son a lot, especially with his speech.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.8 out of 5

Deb latewood, Manager at Fairytales Day Nursery Too responded to this review on 30 Nov 2016:

Thank you for your review

My son absolutely loves coming to nursery. Lovely, friendly staff. Always pleasant. He has learnt so much in his first few weeks and made some lovely friends.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 28 Nov 2016:

Thank you for your review.

Lovely, pleasant staff. My daughter is very happy here.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 28 Nov 2016:

Thank you for your review.

I am happy to find such a fantastic nursery. I can leave my little one without any concerns that he won't be happy, and, as such a livewire he is safe and secure.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.9 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 28 Nov 2016:

Thank you for your review.

I have been amazed at Fairytales and how they have been with my daughter. She has come on so much here and is very clever. They have helped her develop her toilet training. She loves coming and is never frightened to be left here, which is so important! I am also pleased.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.7 out of 5

Deborah Latewood, Manager at Fairytales Day Nursery Too responded to this review on 28 Nov 2016:

Thanks for your review.

We have been using this nursery for about four weeks. All facilities, services and staff are very good. Please keep up the good work and I hope to write more in the future.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.5 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 28 Nov 2016:

Thanks for your review.

My daughter was still quite young when joining Fairytales, therefore quite teary/clingy. The staff helped reassure my daughter and after a few weeks she was running in and waving me goodbye. The meals my daughter has are always varied and healthy. She takes part in many activities throughout the week and is developing fantastically. The staff are very polite, happy and always happy to help if there are any problems.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb latewood, Manager at Fairytales Day Nursery Too responded to this review on 21 Nov 2016:

Thank you for your review x

My boy is so happy and good behaviour just after 2 weeks attending the nursery. Thanks so much everyone there.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.8 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 02 Nov 2016:

Thank you for your lovely comment.

Excellent service.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 02 Nov 2016:

Thank you for taking the time.

We don't have much family or help but Fairytales has made our lives easy and comfortable. My son was 10 months when he went there and he loves nursery. They always keep us informed, help in his upbringing and have built great relationships. My son is smiling when he knows he is going to nursery and as a mother what more could I ask for. Thank you so much Fairytales staff.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 02 Nov 2016:

Thanks for the lovely comments.

Very competent, interactive staff. Two of my children attend this nursery and they have both progressed brilliantly here.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.9 out of 5

Deb Latewood, Manager at Fairytales Day Nursery Too responded to this review on 02 Nov 2016:

Thank you foe the lovely comments.

My son has attended Fairytales Day Nursery Too since January 2016 and I can honestly say it is the best nursery you can find in Dudley. Management and staff are very professional and friendly. What I like most is the outstanding cleanliness they maintain every day. In addition, you cannot find that big variety of educational toys elsewhere, we are lucky to have this amazing nursery nearby. I am happy that I chose this nursery for my son.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   4.4 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 30 Sep 2016:

MANY THANKS FOR THE FAB REVIEW.

I couldn't be happier with the nursery I chose for my son, all the staff are brilliant and as a parent of one who found it very difficult to leave my son with other people, the girls were great. My son loves getting to the nursery and hates leaving!! I know he is well looked after and that he is safe which was also a big concern for me. I can talk to the girls about anything that concerns me or if I have any questions and they never make me feel like they don't have time or make me feel silly. I cant thank them enough.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 08 Mar 2016:

Thank you so much for a lovely review.

Thank you. I would highly recommend it. Warm, nice atmosphere. Food is really very good. I always get help. My son feels very well. I get everything what I need: care, security, education, any time of help.

How likely would you be to recommend Fairytales Day Nursery Too? Extremely Likely

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Average Rating:   5 out of 5

Debbie Latewood, Manager at Fairytales Day Nursery Too responded to this review on 08 Mar 2016:

Thank you for a lovely review.

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

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Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

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I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

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Awards / Recognitions

March 2017

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