Spring Nursery Riverbank

Riverbank Children Centre, Gilmour Street, Thornaby, Stockton-on-Tees TS17 6PF

Spring Riverbank are a term time only nursery situated within Riverbank Centre along with Thornaby Library.

They are committed to providing a rich, welcoming, safe and secure environment for all children to be able to flourish whilst being encouraged to explore all areas of development.

They have a well-equipped nursery and large secure garden with areas developed with children in mind, including a mini beast hotel, mud kitchen, dig pit and fairy garden where the children are encouraged to explore and use their imagination.

Group: Spring by Action for Children

Person in charge: Carole Adam (Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council

Number of Staff: 6

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open term time, Full Day Care, Sessional Day Care

Total Places for Children: 30

Age Range: from 2 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: School Holidays

Directions:

Spring Riverbank are situated within Spring Riverbank Centre & Library.

Visiting:

When visiting the Nursery, please enter via the main entrance and press the intercom button for Nursery.

Parking:

Parking is available directly outside of the main building or there is a small car park at the side.

Overview

The Review Score of 9.9 (maximum of 10) for Spring Nursery Riverbank is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Spring Nursery Riverbank in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.924 for Spring Nursery Riverbank is calculated as follows: ( (183 Excellents x 5) + (15 Goods x 4) ) ÷ 198 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Spring Nursery Riverbank is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 17 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Spring Nursery Riverbank has a Review Score of 9.9 (9.924)

Average Ratings

  • Excellent
    17
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Spring Nursery Riverbank?

  • Extremely LIKELY
    16
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Spring Nursery Riverbank

  • Mother of Child
    16
  • Foster Parent of Child
    1

It's my pleasure to review this nursery as one of the best nurseries I know. Since my daughters started this nursery there was a lot of changes. They engage children in different activities. I am so pleased with their teachers, they care for them. Most of their staff are highly professional and easily recognises children's needs, both academic and emotional.
They are able to competently address all concerns that were brought to their attention and help parents to feel more comfortable with their children. My daughter improved in her academic and am so happy.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 10 May 2018:

Thank you so much for your lovely words.

My child has been attending for 5 months and she is very happy and settled. She talks about nursery at home and talks about staff and her friends. The staff are welcoming, friendly and professional.
The outside area is fantastic, lots of areas to explore, lovely natural areas. Such a fantastic nursery, which I would always recommend.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   4.9 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 09 May 2018:

That's lovely, thank you.

Nursery is brilliant. My child loves coming into nursery, it's a friendly environment. He's come along really well with speech, sharing with others.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   4.6 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 09 May 2018:

Thank you, that's lovely.

I have been with this nursery since February 2018. The child in question loves coming every day. She has always had lots of things to do and learn. Overall, her confidence, speech and behaviour has improved immensely. She has friends and adores many of the staff.
I would recommend this nursery to friends, other foster carers etc. The staff are friendly, helpful and listen to any concerns. Safeguarding has been excellent due to this child being in care. I am very pleased and feel at ease sending this child to Spring Nursery Riverbank.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   4.5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 09 May 2018:

Thank you for your lovely comments.

The nursery is great, always very helpful and my little girl loves coming. Also helped with potty training and my daughter has been showing me sign language she has learnt from them.

How likely would you be to recommend Spring Nursery Riverbank? Likely

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Average Rating:   4.9 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 08 May 2018:

That's lovely, thank you.

Nursery is fab. Couldn't ask for a better nursery!

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   4.8 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 08 May 2018:

Lovely, thank you.

The nursery staff have been amazing and have provided individual one to one support to help my daughter settle into nursery.
There is constant progress updates and they have also assisted in toilet training and helping my daughter to explore new foods, which has made a huge difference.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 08 May 2018:

That's lovely, thank you.

My daughter has learnt so much. Her speech has improved and her interacting has also improved. The staff are brilliant and very nice.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 08 May 2018:

Thank you.

Great nursery. My child loves coming here and the staff are brilliant.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 08 May 2018:

Thank you.

I think the nursery is brilliant. It has brought my son on loads. I would definitely recommend it. The staff are lovely and what a lovely clean nursery.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 08 May 2018:

Thank you.

I have been coming to this centre with my daughter since she was only a few months old and I think it is a perfect example of what a nursery and children's centre is meant to be like.
I enjoy seeing the smile on her face every time I pick her up, knowing she's had a good time. I also think the staff are fantastic, very friendly and good at what they do.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 08 May 2018:

That's lovely, thank you.

My child is learning how to put sentences together and is in excellent care while here.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 04 May 2018:

That's lovely thank you.

My child thoroughly enjoys the nursery. The staff are very friendly and helpful. They are excellent in catering to her extra needs. There are so many things for her to do and never gets bored. Her social skills have come on leaps and bounds.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 04 May 2018:

That's lovely thank you.

Excellent nursery, great teacher. My child has a great experience here.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 04 May 2018:

That's lovely thank you.

The nursery is excellent. My daughter has come on loads and now toilet trained.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 04 May 2018:

That's lovely thank you.

My son really enjoys his time at Spring Nursery Riverbank. He never wants to leave. Staff are really friendly and helpful.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 04 May 2018:

That's lovely thank you.

My experience for the nursery is an excellent one. The staff are pleasant and easy to approach. They have helped my boys settle in very well. They have also helped them learn so much in the time they've been here.

How likely would you be to recommend Spring Nursery Riverbank? Extremely Likely

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Average Rating:   5 out of 5

Carole Adam at Spring Nursery Riverbank responded to this review on 04 May 2018:

That's lovely thank you.

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