Harmony House Hornchurch

John Rodwell Ltd, 199-209 Hornchurch Road, Hornchurch RM12 4TJ

Group: Harmony House

Person in charge: Victoria Palmer (Manager)

Local Authority / Social Services: London Borough of Havering Council

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 44

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Harmony House Hornchurch has a Review Score of 9.6 (9.594)

The Review Score of 9.6 (maximum of 10) for Harmony House Hornchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Harmony House Hornchurch in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.799 for Harmony House Hornchurch is calculated as follows: ( (291 Excellents x 5) + (64 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 359 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.795 Points relating to the number of positive Reviews for Harmony House Hornchurch is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 7 Reviews ÷ 8.8 Target = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Harmony House Hornchurch?

  • Extremely LIKELY
    28
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Harmony House Hornchurch

  • Mother of Child
    25
  • Father of Child
    4
  • Grandmother of Child
    1

Has been a very good experience so far, I really love this environment and the staff and facilities. But the most important thing that I love is the way the staff treat you and support you and give you all the information you need to know. For me, I feel like my child is safe.

I just want to thank everybody for what they are doing for me, I really appreciate it.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

After searching for a nursery for my little girl for what felt like forever, I found Harmony House Hornchurch. My little girl ran straight in and didn't look back. The staff are fantastic and have learnt how to look after my little girl so well (she can be difficult!) You can feel the love they have for all the children. I could not and would not take my little girl anywhere else.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Harmony House Hornchurch provides a safe and fun environment for my child. I like that all staff are first aid trained which has been required by my child whilst in the setting. They use Tapestry to keep me informed of my child's progress which I find easy to use. I feel those responsible for my child know him well.

How likely would you be to recommend Harmony House Hornchurch? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son started at the nursery when he was one and I have seen a massive change in him. He is independent, has confidence and so clever. I also like that he tries different foods as he is very fussy and he eats a variety of stuff. He loves going to school and I have never had a problem which makes me happy knowing he is in good and safe hands and he is happy. He has made a lot of friends and always has fun. I trust the teachers and have no problems with how things are dealt with.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery and lovely staff. Our little boy is always made to feel welcome and progressed very well through the different aged rooms.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been very happy at Harmony House and I am very happy with the level of care she has had. The staff are all friendly and approachable and I know I am very lucky to have found such a good childcare provider. My daughter has grown into an intelligent confident little girl and I am grateful to Harmony House for being partly responsible for this.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

As a grandmother, looking after 3 grandchildren over time, I can honestly say that this is the best of the nurseries I have taken a child to. It has a great atmosphere and there is always a lot going on. My granddaughter settled in very quickly, helped by the caring attitude of the manager and her staff.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

They take great care of my daughter, she has been coming since she was 8 months old and she loves it. The staff are lovely and keep us updated with what the kids have being learning and eating. I would highly recommend this nursery to everyone.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have found staff to be very nice and my daughter settled in straight away. I feel happy and confident leaving my daughter as she is very happy to be there and cries to go in on days she is not due in. I have a friend who has taken her child out of another nursery and placed him at Harmony House due to my recommendation and she is very happy.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My overall experience at Harmony House Hornchurch has been excellent from the food to the carers it's been brilliant.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very good, my daughter is very happy there.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Wonderful nursery. My 3rd child (and youngest) attends Harmony House, I wish this place had been open for my other children! It is such a friendly inviting place. My daughter loves "her school" and is disappointed in the days that she doesn't attend. All the staff are very friendly, approachable and most professional. Most importantly all the staff are so caring which is what all parents want from those caring for their precious children.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son started attending HHH in November 2015 and in this short period he has picked up in his speech, which we had problems with. the nursery has helped with potty training as well. The management and staff are very loving and caring. They are a wonderful bunch of people, always ready to help at all times. Very understanding. I could not have chosen another nursery for my son.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I have no worries when I leave my son at nursery. I know he is well cared for and the girls looking after him make us feel part of the same family. This is the happiest I have been at a nursery and this is his 4th nursery. We will miss everyone when he starts school in September.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Harmony House has provided my daughter with everything that I, as her parent, would expect. I feel completely comfortable learning her here and all the staff are exceptional with their time spent with her. She enjoys her time at Harmony House and she has really developed in her behavior and knowledge while being at Harmony House The management should be proud of the staff here as they really do give parents the trust we need when leaving our kids alone. My only regret is she has to leave here to start big school in September.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery. My son has been here since he was two and absolutely loves it. The careworkers are all really good with the children and have built a lovely relationship with him. My son has learnt lots since being here and made some great friends too. It is also great value too and offers school time drop off/collection which is unheard of in Hornchurch!

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have had a wonderful experience with this nursery. The staff are brilliant and my daughter really enjoys attending. She has learnt a lot and staff communicate well with parents. Great nursery and would definitely recommend.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

- Clean environment.
- Approachable staff.
- Communicate regularly with parents.
- Nursery letter/ updates.
- Can talk confidently about issues.
- Always seeking to improve children's care.
- Large well equipped building with lots of space for children.
- Healthy meals.
- My child is very happy, has made friends and improved academically.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I'm extremely pleased with Harmony Hornchurch, my child has done extremely well under their care. They have helped with the development in all areas as she has been attending over a year.
The girls who look after my daughter are great and she is always talking about them. My second child will hopefully be attending by the end of this year :)

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

All the staff have made my son feel very welcome. He has been coming home, telling us about his day, singing all the songs. After a shy start, he has settled in well. All thanks to you and the team!

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

One of the best nurseries around. Great location and facilities. Really useful and helpful staff. Food and activities are varied and interesting. Daily feedback to parents works very well. My little boy loves going and staff have adapted well to his little quirks.
I would have loved Harmony House for my older daughter. She likes picking up her brother and staff call her by her name. They offer also a good range of things for Christmas and Christmas bazaar and the IT lessons are a great addition too. Well done!

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Harmony House Hornchurch is a home away from home for my children. My children settled in early at the ages of 1 year and 3 years old. The staff members are very supporting and welcoming. They are very good with the children. Also, the parents are carried along/well informed about children's development. I am happy with the care that is being given to my son, who is left in the nursery as the older one is in school now and I will definitely recommend Harmony House Hornchurch.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my children attended Harmony House and absolutely love it. Staff are brilliant and so full of energy. Would not consider any other nursery.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I couldn't be happier leaving my daughter in the care of the manager and her team. Every member of staff is friendly, polite and inspires confidence in her abilities. My daughter settled straight away and looks forward to going. On the one occasion that there was an incident with another child, the manager phoned straight away to let me know and personally kept an eye on my daughter for the rest of the day. I am very happy that I chose this setting and would highly recommend it. It also gets the thumbs up from my mother-in-law who has worked in childcare for 30 years.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Harmony House is outstanding. I love the staff and how things are run. They have an excellent way with things. My son loves coming to school. He enjoys playing and learning and loves the food. He is doing very well which makes me happy and will recommend this nursery to friends and family. Very satisfied, 100% star nursery.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My mother has been at the nursery for over a year and I can honestly say it's the best, she loves it. As a mum it is scare leaving your child but she comes home so happy, so clean and has learnt so much.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has been coming here for 2 years and loves it. All the staff are experts at convincing a fussy eater to try new food and his confidence has grown as a result of their care and expertise. They all take the time to develop his social skills and he is always excited to show off his paintings and drawings. It is so reassuring to know I'm leaving my child with such caring, lovely staff and he enjoys it so much. He often talks about the staff at home. Can't praise Harmony House enough!

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Have two sons in Harmony House and the staff are very polite and friendly to me, they will give me time to explain myself, the kids are always happy every morning cause they know its nursery time. Weekends are a problem for me cause they also want to go to nursery. Due to the love and care they get here.

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 3 year old has been attending Harmony House since he was 11 months old. He absolutely loves coming to nursery and his speech and development has been amazing. I highly recommend Harmony House to any parent :)

How likely would you be to recommend Harmony House Hornchurch? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery is a friendly environment and all the children seem very happy and receive a great level of attention.

How likely would you be to recommend Harmony House Hornchurch? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

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