Cuddles Day Nursery Ltd

Champs, Poole Stadium, Stadium Way, Poole BH15 2BP

Cuddles Day Nursery Ltd, Poole, Dorset
Cuddles Day Nursery Ltd, Poole, Dorset
Cuddles Day Nursery Ltd, Poole, Dorset

Cuddles Day Nursery Ltd in Poole, Dorset is a fairly new setting. It has worked hard to establish strong links with nearby primary schools to ease the transition from nursery to school.

Parents are kept up-to-date on their child's well-being and learning development and the nursery fosters a good relationship with parents through parents' evenings, coffee mornings and open days.

The large, bright nursery rooms are warm and inviting and the nursery's child-friendly environment is designed to inspire the imagination, supporting a happy childhood alongside the foundation for later learning. All cultures and backgrounds are respected within the nursery.

Group: Cuddles Day Nursery Ltd Group

Person in charge: Tracy Smith (Manager)

Local Authority / Social Services: Borough of Poole Council

Number of Staff: 8

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 60

Age Range: from 2 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1800

When Closed: Bank Holidays & 1 week at Christmas & February half term

Fees Guide: Please call for details

Directions:

Within the function room attached to Poole Speedway Stadium

Parking:

Onsite drop off/pick up is free. However long term parking is charged.

Vacancies

Child Vacancies

posted 14 Nov 2017

We have a variety of vacancies for children aged 2years to 14 years

Reviews

9.7 Cuddles Day Nursery Ltd has a Review Score of 9.7 (9.716)

The Review Score of 9.7 (maximum of 10) for Cuddles Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Cuddles Day Nursery Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.716 for Cuddles Day Nursery Ltd is calculated as follows: ( (257 Excellents x 5) + (64 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 334 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 14 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    23
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cuddles Day Nursery Ltd?

  • Extremely LIKELY
    24
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Cuddles Day Nursery Ltd

  • Mother of Child
    25
  • Father of Child
    3

They are really good at keeping you informed of the daily activities that your child gets up to in the day. They keep you up to date with news etc. Always friendly and caring and always offer advise if you’re struggling.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This nursery is fantastic. The staff are hands on and brilliant with all the childrens needs. They're so welcoming, organized and there's plenty of activities. My children have adored this settlement and we all fell in love with it from the moment we visited.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

When my son first started, he was very shy and didn't like leaving me. First week he cried every time I left, after that he was excited to go to nursey everyday. My son has improved in every aspect of growing up since being at Cuddles. He always comes home having learned something new for example a new nursey rhyme or song. The staff at ?Cuddles are great and friendly. They always seem to be doing something exciting and new for the children it is a very welcoming and fun nursey.

How likely would you be to recommend Cuddles Day Nursery Ltd? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Very polite and caring staff with good facilities and spacious place. My little one loves the place and her carers.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Cuddles since January 2016 and since day 1, she's thrived. She went in a shy little girl and within weeks she had come out of her shell. I'm so glad I chose Cuddles, the staff are friendly and easy to talk to and always ready to help with any issues/enquiries I've had. My daughter always comes out of nursery happy and content. She'll be starting school next year and thanks to Cuddles, I feel 100% confident that she'll handle such a big change fantastically as they've helped her learn everything she needs to know.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I am so pleased with my experience at Cuddles. My daughter has settled very well and she loves her days at pre-school. The staff are very friendly and supportive. I look forward to the year ahead for my daughter at Cuddles.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

After a bad experience with a previous nursery, I was very nervous to put my daughter into another.
From day one she settled in and had found more confidence.
The staff are very friendly and excellent at their jobs. Highly recommended.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Since starting nursery in January this year I have seen my son's confidence grow. He is making friendships and always seems to have the encouragement from the staff when he is scared to do an activity. when half-term comes around he is asking to go to nursery. What more could you ask for than for your child to ask that?

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

My daughter has done so well at Cuddles. I don't think she would have come on so much if she had been in another setting. I can't thank them enough for their help, support and time they have given her.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I could not be happier with all the staff at Cuddles Day Nursery Ltd. If I ever have any problems/questions, someone is always happy to help. My little girl loves coming here and loves all the staff.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

All the staff are very friendly and welcoming. Our son has grown a lot and learnt lots since starting in January 2017.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery, our daughter is learning so much and in her development, she is a very happy girl and loves coming to nursery.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Cuddles has been so welcoming to both of my children, the staff are so friendly and have bonded perfectly with my son and daughter. Their care and experience has allowed my child's eager mind to thrive in a learning environment and my once shy and non-verbal son is now a confident happy member of the family whose speech grows better each day. I have no doubt that this progress has been gained through my children's time spent at cuddles.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Amazing! could not ask for better. Amazing people who work there. My son has autism and Cuddles have made him excel beyond my dreams. They might be a pre-school but they will always be family to me.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Only a month in but the settling in has been amazing. Totally based on the needs of the individual child. My little boy runs in every day and comes out smiling. He loves visiting the woods. He has learnt loads.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Don't Know

Overall I believe that the nursery to be very good and my daughter enjoys her time there. The staff are lovely and always happy to talk to me regarding any issues I may have. A few things could be better though- A news letter sent weekly via email to let us know what our children have been doing, they do write this on a white board in the entrance but I don't always have a chance to look. * More trips to the woods.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We have found cuddles to be a very friendly caring nursery with well trained, dedicated staff. The open plan environment encourages free play well and there is a good mix of adult led activities to keep the children interested. Key workers for the children are always approachable and the whole team makes a great effort to ensure the children's individual interest are incorporated into the learning environment.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have two children at Cuddles and they both enjoy their time there a lot. Both have grown more confident and more self assured since starting. The staff at Cuddles are always so friendly and approachable and happy to help as much as they are able. My daughter had some health issues last year and throughout everything, Cuddles were very supportive and flexible. The manager was great in allowing my daughter to attend sporadically in between tests and treatments. I couldn't recommend them more!

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Cuddles is a friendly safe place for my child to be in. My child can be challenging at times and the staff have managed to help me find a solution to calm her down and they never gave up. They have also helped my child with her speech and have encouraged her to interact with others.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very friendly, very caring towards my child. The staff are very friendly.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

When I first viewed this nursery nearly 2 years ago I wanted someone to have a bond with my child and care for him just as much as me. I found it in this nursery, they really know and understand my son which shows how much time they spend with him. Learning is fab, always new activities and subjects each week. I love the fact he learns by play without knowing. Always happy going to nursery. It's somewhere I feel that he is safe and having fun. The only thing I would say to improve is more of a weekly update on what he is doing e.g by email, I understand it is quite a demand but it's the only thing I would improve, plus more trips.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Very helpful with information about what they will be doing in the week. They understand about what you tell them. Very good on keeping clean and tidy. They understand your kids needs.

How likely would you be to recommend Cuddles Day Nursery Ltd? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff take a real interest in my daughter as a person and seem to know her well (all her funny little quirks!) I feel comforted that they will take care of her well and ensure that she is happy during the day. It's a lovely nursery with friendly staff. As I don't personally pick her up it would be nice if there was another way to keep track of her progress and what she does during the day rather than having to wait for the open day.

How likely would you be to recommend Cuddles Day Nursery Ltd? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I am very pleased with all the staff art Cuddles. My son loves it here and it is easy to tell how committed staff are to their job and to the learning and welfare of all the children. He has come such a long way since being here. All the parents I have spoken to don't have a bad word to say either. I will also be sending my daughter here as well.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter loves going to nursery and is always full of bounce when she comes home. She and I always love when it's a school day.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has improved so much since attending Cuddles, especially with his speech and manners. I enjoy seeing how socialised he has become with other children

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our little girl loves coming to nursery. Always happy to be going.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Back in October we pulled our daughter from this Nursery Ltd with immediate effect after meeting with the Owner. Due to the circumstances this was agreed by the owner with just 1 week notice instead of 6.

The reasons are as follows and 110% truthful:

1. Creating unnecessary problems with our Health Visitor, thankfully Health Visitor saw through this. Info passed onto the Health Visitor must have been a tick box environment as disclosed info presented to Health Visitor was not only falsely presented but 6 months old. Safeguarding is very important but at this nursery it is over the top and fabricated as we found out.
2. Lost our child's medication. Not dangerous but still it was prescribed medication that took 2 months to find.
3. Acted against ours as parents and Health Visitor advice/wishes. This was after being told they would not proceed without communicating with us.
4, Staffing issues and rude manager and quite frankly came across as unenthusiastic.

How likely would you be to recommend Cuddles Day Nursery Ltd? Extremely Unlikely

Average Rating: 

 2.7 out of 5

Overall Standard: Poor

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Poor

Care: Poor

Activities: Satisfactory

Staff: Satisfactory

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Satisfactory

Safeguarding: Satisfactory

Value for Money: Very Poor

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Awards / Recognitions

August 2017

Ofsted

Recipient: Cuddles Day Nursery Ltd

Date: Thursday 31 Aug 2017

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