Little Turtle Day Nursery Northfield

420 Frankley Beeches Road, Northfield, Birmingham B31 5NJ

Group: BP Day Nursery Ltd

Person in charge: Sallyanne Taylor (Area Manager)

Local Authority / Social Services: Birmingham City Council

Number of Staff: 2

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 38

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Little Turtle Day Nursery Northfield has a Review Score of 8 (7.980)

The Review Score of 8 (maximum of 10) for Little Turtle Day Nursery Northfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Little Turtle Day Nursery Northfield in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.467 for Little Turtle Day Nursery Northfield is calculated as follows: ( (43 Excellents x 5) + (4 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 60 Ratings = 4.467

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.513 Points relating to the number of positive Reviews for Little Turtle Day Nursery Northfield is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.6 Target = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Turtle Day Nursery Northfield?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Little Turtle Day Nursery Northfield

  • Mother of Child
    4
  • Foster Parent of Child
    1

My daughter struggled to settle down with going into nursery but her key worker and all other members of staff have been great and really helped her. She enjoys her mornings there and loves the garden! Great staff and who are friendly and are always on hand if you have any concerns or queries.
Great range of activities and structure to the day! Very recommended.

How likely would you be to recommend Little Turtle Day Nursery Northfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 2-year-old has been welcomed with open arms and a smile from day one. She is getting to know more people and so this is valuable to her social skills. She is settling into Banana Moon very well and quicker than I thought she would. The structure has suited her as I had hoped. The staff are attentive to my little one's dietary needs and intolerances and have listened to me throughout the settling in process.

How likely would you be to recommend Little Turtle Day Nursery Northfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Bindiya Patel, director at Little Turtle Day Nursery Northfield responded to this review on 08 Feb 2017:

Thank you for your kind words. Your praise is very much appreciated, it will be a pleasure working with you to support your daughter's learning and achievements.

Since the new staff team have been at Banana Moon there has been a massive improvement. My son appears to be much happier coming into the nursery. The nursery is a much calmer and happier place. The staff are all very welcoming and very approachable and will go above and beyond for each child making sure the experience is fun filled and relaxed. There is no one I trust more to care for my son than the staff at Banana Moon Day Nursery.

How likely would you be to recommend Little Turtle Day Nursery Northfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been very happy since the new team took over at Banana Moon Northfield. I feel confident that he is being looked after well. He is very happy in the baby room. He's made friends with other children and is happy when his dad leaves him in the morning.

How likely would you be to recommend Little Turtle Day Nursery Northfield? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

Bindiya Patel, Director at Little Turtle Day Nursery Northfield responded to this review on 12 Sep 2016:

Thank you for your kind words and recommendation.

My daughter has been attending this nursery for 8 months. Since changing management I have realised that the staff aren't as friendly, not as welcoming as they used to be. Overall I believe the standard of care is satisfactory and could be a lot better.

How likely would you be to recommend Little Turtle Day Nursery Northfield? Likely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Satisfactory

Staff: Poor

Food / Nutrition: Satisfactory

Management: Poor

Cleanliness: Satisfactory

Safeguarding: Satisfactory

Value for Money: Satisfactory

Bindiya Patel, director at Little Turtle Day Nursery Northfield responded to this review on 06 Sep 2016:

Dear Parent,

Thank you for taking the time to review us. I am sorry that you feel this way. We have spent a lot of time recruiting high calibre competent staff, to replace the agency staff that were there in the previous ownership. I can reassure you that the staff who are in the setting challenge the children to their full potential and put the wellbeing of your child in the centre of all decision making. If you look at your daughters learning journal, you will see the progressive change in the quality of teaching and results reflected in her tracker.

I really appreciate the feedback and will cascade it down to the team for reflection.

Kind Regards
Team Northfield

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