Monkey Puzzle Day Nursery Kingston

28-38 Cromwell Road, Kingston upon Thames KT2 6RN

Monkey Puzzle Day Nursery Kingston, Kingston upon Thames, London
Monkey Puzzle Day Nursery Kingston, Kingston upon Thames, London
Monkey Puzzle Day Nursery Kingston, Kingston upon Thames, London

Monkey Puzzle Day Nursery Kingston belongs to a well-established childcare provider that has been expanding its range over three decades. Embracing the opportunity for children to learn, safe and secure environments are maintained that parents can feel confident in.

Monkey Puzzle Kingston opened in 2014 and the nursery is rapidly growing with a good reputation in the local community.

At Monkey Puzzle Kingston there are 4 base rooms for the children to play, develop, learn and explore! The nursery also benefits from a dedicated under 2's sleep room, ICT room and large garden where the children have access to a fantastic mud kitchen! There is an on site chef who prepares fresh home cooked meals every day.

Group: Monkey Puzzle Day Nurseries Ltd

Person in charge: Mandy Lupton (Manager)

Local Authority / Social Services: Royal Borough of Kingston upon Thames Council

Number of Staff: 28

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: 1 week between Christmas & New Year

Languages Spoken (other than English): Italian

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Monkey Puzzle Day Nursery Kingston has a Review Score of 8 (8.035)

The Review Score of 8 (maximum of 10) for Monkey Puzzle Day Nursery Kingston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Monkey Puzzle Day Nursery Kingston in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.685 for Monkey Puzzle Day Nursery Kingston is calculated as follows: ( (76 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.35 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Kingston is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 2 Reviews ÷ 20 Target = 0.100

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Monkey Puzzle Day Nursery Kingston?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Monkey Puzzle Day Nursery Kingston

  • Mother of Child
    6
  • Father of Child
    2
  • Grandmother of Child
    1

Our daughter has attended Monkey Puzzle in Kingston for the last 2.5 years - starting at the nursery when she was 10 months old. We have been delighted with the quality of care provided to our daughter throughout that time. The attention to detail of the early year's curriculum and the way in which my husband and I have been kept up to date on her progress.
As we prepare her to move on to her preschool next month, we have been reflecting on the huge role that her key workers, other nursery staff and management have played in helping her grow into the confident and outgoing little preschooler that she has become.

Thank you Monkey Puzzle

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Mandy, Manager at Monkey Puzzle Day Nursery Kingston responded to this review on 02 Aug 2017:

Thank you so much for your review! We will miss you all!

Our Son joined the Monkey Puzzle in Kingston since day one.
He was the first toddler and now this nursery grew with him spectacularly. The manager has a great vision, drive and expertise.
We are really happy for our son to attend this nursery.
Great teacher, with great motivation.
Keep up the great job as you have been doing since day 1!

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Mandy Lupton, Manager at Monkey Puzzle Day Nursery Kingston responded to this review on 01 Mar 2017:

Thank you for your feedback.

Fantastic nursery, staff are incredibly friendly and caring, professional. You can feel they love their job, and they are very good at it. The atmosphere is very nice and relaxed. Facility is amazing, with very bright rooms and high ceilings, and a huge garden.

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Mandy, Manager at Monkey Puzzle Day Nursery Kingston responded to this review on 05 Aug 2016:

Thank you very much for your review :-)

We had to take out our daughter from a previous nursery. We visited most of the nurseries in the Kingston and New Malden areas, and they just didn't seem to be right and quite staged, also my daughter just cried and said she didn't want to go. I found Monkey Puzzle by accident and rang. When we visited, the staff were warm, friendly and my daughter of 3 years just couldn't wait to start. She loves going, made friends on the first day, loves the food and the big outside play area. It just has a nice fun family feel. All the staff that I have met all seem happy and enjoy working there. I wish I had found this nursery sooner.

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Mandy, Manager at Monkey Puzzle Day Nursery Kingston responded to this review on 13 Jul 2016:

Thank you so much!

Fantastic nursery and child care with warm, friendly, caring staff and supportive, accommodating, professional management. My grandson was one of the first children to join the nursery and he has always been very happy there. He thrives in the stimulating environment that has helped him become a confident, bright, happy child. The facilities are excellent, staff keep me well informed and up to date with his progress and with changes within the nursery. I wouldn't consider any other nursery in Kingston for my grandson.

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Mandy, Manager at Monkey Puzzle Day Nursery Kingston responded to this review on 13 Jun 2016:

Thank you so much for the review! :-)

All of the team at Monkeys are so friendly, caring and energetic. It is a pleasure to drop my little one off each morning that he goes. Since he started in January 2016 he has come on leaps and bounds - whether it be through the interaction with his AMAZING key worker and the rest of the team or being amongst other kids. I feel that he has positively thrived in the environment and thank the team so much for their professionalism, boundless energy, care and most importantly love in looking after him. I wouldn't hesitate to recommend Monkeys to anyone with spirited little souls who seek a lot of attention!

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I am so happy with Monkey Puzzle Day Nursery. The staff are very friendly and the managers are amazing they have made me and my daughter feel very welcome.

It is a lovely and caring environment. My daughter has turned into a happy, lively, confident child since attending.

The fees are reasonable, compared to other local nurseries I visited and they have an amazing garden!

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff know my son's very well and care for them lots. They provide a lovely atmosphere that is like a home from home. There are many varied activities and areas, including a well resourced garden. I have been extremely impressed by their facilities for the children and the curriculum that is delivered. The learning environment is regularly updated and stimulating for the children. The staff often invite us to be a part of their learning experience by popping in to view their work, send photographs in form home or speak to their key worker. The management is excellent, very accommodating and flexible to our needs. Overall, I know they care a lot about my sons and have really connected with them.

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Great nursery! Run by a great team and has awesome teachers - everyone is extremely friendly, helpful and caring. Excellent infrastructure in a new facility. Our son loved it and I would definitely recommend it.

How likely would you be to recommend Monkey Puzzle Day Nursery Kingston? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

Staff Profiles

Mandy

Mandy Lupton

Job Title: Nursery Manager

Joined: 2014

Description:

Hi, my name is Mandy and I joined Monkey Puzzle back in the very beginning in 2014. I have worked in day nurseries for over 12 years and have two children of my own, Isabelle is at primary school and my son Bailey attends Monkey Puzzle. I love working with children because no two days are ever the same!
In my spare time, I like going to the theatre, shopping and I love eating Sushi!

Judit

Judit Csoka

Job Title: Deputy Manager

Joined: 2017

Description:

Hi, my name is Judit and I joined Monkey Puzzle in July 2017. I have worked in child care since 2014. I enjoy working with children as I love to see them grow and develop.
In my spare time, I enjoy travelling. I speak three languages, Hungarian (Native), English (Fluent) and German (Basic).

Hayley

Hayley Snewing

Job Title: Under 2's Room Leader

Joined: 2017

Description:

Hi, my name is Hayley. I joined Monkey Puzzle in January 2017. I have been working in child care for 7 years within nurseries and also as a nanny.
I enjoy working with the younger children as I like to help develop their learning and see them progress.
In my spare time, I enjoy going to the gym and eating Nandos!

Wasima

Wasima Keshtmand

Job Title: Nursery Nurse

Joined: 2016

Description:

Hi, my name is Wasima, I joined Monkey Puzzle in May 2016. I have worked with children for over 17 years.
I enjoy working with children because I like to know I have contributed to their development and progress. I love to see them learn new things!
In my spare time, I like looking after my grandson who also attends the Nursery! I can speak Persian (Native) and English.

Leanne

Leanne Burns

Job Title: Nursery Assistant

Joined: 2017

Description:

Hello my name is Leanne, I joined Monkey Puzzle in March 2017. I have been working in child care for four years. I enjoy working with children because
In my spare time I enjoy exploring new places with friends, spending time with family, meeting new people and I love KFC!

Ryan

Ryan Gallagher

Job Title: Nursery Assistant

Joined: 2017

Description:

Ryan – Nursery Assistant – Under 2’s Room
Hi, my name is Ryan and I joined Monkey Puzzle in May 2017. I have worked with children for two years. I enjoy working with children because I like to see them progress in their development.
In my spare time, I enjoy socialising with friends and family.

Chelsey

Chelsey Hope

Job Title: Nursery Assistant

Joined: 2017

Description:

Hi, my name is Chelsey, I joined Monkey Puzzle in January 2017. I have worked in child care for five years. I enjoy working with children because I find them fascinating and I enjoy watching them learn new things. In my spare time, I enjoy listening to music, going out with friends, travelling and drinking Red bull! I am expecting my first child in August 2017 and can’t wait for him to join Monkey Puzzle.

Dannielle

Dannielle Hall

Job Title: Room Leader - 2-3's

Joined: 2016

Description:

Hi, my name is Dannielle and I joined Monkey Puzzle in May 2016 and have worked with children for two years.
I enjoy working with children as you can never predict how your day will be. I enjoy working in the 2-3’s room as you see the children transition from young babies into delightful toddlers!
In my spare time, I like to do kickboxing, socialising with friends and eating chocolate!

Harsha

Harsha Chavda

Job Title: Senior Nursery Nurse

Joined: 2017

Description:

Hello my name is Harsha, I joined Monkey Puzzle in May 2017. I have worked with children for
I enjoy working with children because I couldn’t imagine my life without them and seeing them grow is just such a fulfilling position to be in.
In my spare time I enjoy listening to music, watching movies, reading and socialising with friends and family. I speak Gujarati and English.

Lucy

Lucy Brown

Job Title: Nursery Assistant

Joined: 2015

Description:

Hello, my name is Lucy, I joined Monkey Puzzle in September 2015. I have worked in child care for three years however I have 5 children of my own and one grandchild. My youngest son attends the Nursery here and so does my granddaughter.
In my spare time I like to go to the cinema and socialise with friends.

Gemma

Gemma Eite

Job Title: Nursery Assistant

Joined: 2016

Description:

Gemma – Nursery Assistant – 2-3’s Room
Hello my name is Gemma, I joined Monkey Puzzle in September 2016. Children feel me with joy and I thoroughly enjoy watching them grow.
In my spare time I like to travel, go to the theatre and am an animal lover!

Eve

Eve Aitchison

Job Title: Pre-School Room Leader and Third in Charge

Joined: 2016

Description:

Eve – Room Leader – Pre-School and Third in Charge
Hi my name is Eve, I joined Monkey Puzzle in January 2016. I have worked with children for five years as a nanny, an overseas holiday rep and in nurseries.
I enjoy working with children because I love to create strong parent partnerships and it makes me smile knowing a child has learnt something new.
In my spare time I like to travel, socialise with friends and baking cakes!

Marie

Marie Pavlicokva

Job Title: Trainee Nursery Nurse

Joined: 2017

Description:

Marie – Trainee Nursery Nurse – Pre-School Room
Hello my name is Marie, I joined Monkey Puzzle in March 2017. I have been working with children for the past four years. I enjoy being a part of children’s development, helping them to achieve their potential and making a difference in their lives.
In my spare time I enjoy hiking, skiing, gardening, cooking and going to the cinema. I speak Czech (Native), German (Conversational) and English (Fluent).

Debby

Debby Smith

Job Title: Cook

Joined: 2017

Description:

Debby – Nursery Chef
Hi my name is Debby and I joined Monkey Puzzle in May 2017 after working as a chef in schools for the past 17 years. I enjoy watching the young children taste new foods and the older children bring so much conversation to my day!
In my spare time I enjoy seeing my grandchildren and watching films.