Bright Horizons East India Dock Preschool

Unit 1, Electron Building, 10 Blackwall Way, London E14 9GB

Bright Horizons East India Dock Preschool, London, London
Bright Horizons East India Dock Preschool, London, London
Bright Horizons East India Dock Preschool, London, London

Part of Bright Horizons portfolio, East India Dock Preschool caters for children aged between two and five-years-old, offering an extensive fun and educational preschool program. The activities are provided in a stimulating environment allowing children to grow into independent and inquisitive young beings.

Children have opportunities to develop their skills using critical thinking in literacy, numeracy, science and the arts through child and adult led experiences. The program is designed to allow children to play, explore and develop within a peer social context and independent, individual play.

Extra curriculum activities include Spanish lessons for all children and music and movement classes.

Group: Bright Horizons Family Solutions

Person in charge: Richard Abery (Manager)

Local Authority / Social Services: London Borough of Tower Hamlets Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 60

Age Range: from 2 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Directions:

2 minutes from Canning town for Jubilee line and 8 minutes from Canary Wharf.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Bright Horizons East India Dock Preschool has a Review Score of 8 (7.967)

The Review Score of 8 (maximum of 10) for Bright Horizons East India Dock Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Bright Horizons East India Dock Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.217 for Bright Horizons East India Dock Preschool is calculated as follows: ( (29 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 60 Ratings = 4.217

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.75 Points relating to the number of positive Reviews for Bright Horizons East India Dock Preschool is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons East India Dock Preschool?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Bright Horizons East India Dock Preschool

  • Mother of Child
    3
  • Father of Child
    2

It's been almost two years since both my kids started attending the nursery and so far we have noticed how happy they are there and how they have developed, even going only a couple of days a week. We have excellent support and the staff have been very attentive since day one. We couldn't be more thankful.

How likely would you be to recommend Bright Horizons East India Dock Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I am extremely satisfied with this nursery. My little one is enjoying every day and I can recommend anyone to this nursery. The different curricular activities are varied and provide kids different areas to channelise on.

How likely would you be to recommend Bright Horizons East India Dock Preschool? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I would like to see the quality of the teachers hired improved, more based on skill sets and experience. Communication on a day to day basis requires to be structured. I would like to see the execution to be more aligned to the principles Bright Horizons stands for.

How likely would you be to recommend Bright Horizons East India Dock Preschool? Extremely Unlikely

Average Rating: 

 2.7 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Poor

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Satisfactory

Staff: Poor

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Poor

Safeguarding: Satisfactory

Value for Money: Poor

Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons East India Dock Preschool responded to this review on 18 Jul 2017:

We are very sorry to hear you feel this way about your nursery. Your feedback is very important in helping us to continue to provide high-quality care and education to you and your family.
Following your feedback I have spoken to the Nursery Manager and in order to resolve this he would be happy to sit down with you and talk over the areas of concern

Our daughter is 3 and has been attending the preschool for about 6 months and loves it! The staff are attentive and she has formed a great bond with her key person. She has moved up to the 3-year-old room and the transition has been really smooth.

How likely would you be to recommend Bright Horizons East India Dock Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been going to My Nursery (Docklands branch) for the last 2 years. He has been very happy there and developed well. All the teachers and care workers to be very responsive and provide daily updates on how the child has done. They seem to focus on the right things for the age of the children and let us know how the children are progressing.

How likely would you be to recommend Bright Horizons East India Dock Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

No image found

Richard Abery

Job Title: Nursery Manager

Joined: 2000

Description:

I have worked within the childcare sector since 2000 and moved within various positions. I have been with Bright Horizons since 2009 and I joined the team at East India Dock Preschool in January 2016. I have an NVQ level 3, and I am currently working my way to a Foundation Degree in Early Years and Childcare.

My main focus in childcare is ultimately to provide a home from home setting where children can be themselves whilst exploring and developing in a safe environment.

I have a strong team here at East India Dock who make the nursery what it is. They are all welcoming, happy to go the extra mile and understand the importance of providing care for the most important thing in a parent’s life.

No image found

Nicola Arnold

Job Title: Deputy Manager

Joined: 1992

Description:

I have worked in the childcare sector for 24 years, working within a small chain that was acquired by Bright horizons since 2013. I attended the University of Gloucester and achieved my Early Years Foundation degree in 2011. I am currently based at East India Dock Preschool as a Deputy Manager.

I enjoy working with children and seeing their abilities and confidence grow each day. I help and encourage children's learning by talking and listening to them and getting to know the individual child, role modelling and also letting the child take the lead. I help to nurture our children and do my best to keep them safe and happy in a calm, home form home environment.