Tiny Toez @ Newcastle

Newcastle Children's Centre, Blackbank Road, Knutton, Newcastle-under-Lyme ST5 6DH

Tiny Toez @ Newcastle, Newcastle-under-Lyme, Staffordshire
Tiny Toez @ Newcastle, Newcastle-under-Lyme, Staffordshire
Tiny Toez @ Newcastle, Newcastle-under-Lyme, Staffordshire

Tiny Toez @ Newcastle makes an important contribution to childcare and early years learning in the local community, being registered for up to eighty-four children and providing an environment where different age-groups can develop in safety and security.

A age-specific approach is taken to learning, with bright and spacious rooms set aside for quiet time and messy play, as well as rooms for under twos, twos-to-threes and threes-to-fives.

Group: Tiny Toez Ltd

Person in charge: Susan Hancock (Childcare Manager)

Local Authority / Social Services: Staffordshire County Council

Number of Staff: 24

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 84

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Tiny Toez @ Newcastle has a Review Score of 8.5 (8.471)

The Review Score of 8.5 (maximum of 10) for Tiny Toez @ Newcastle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Tiny Toez @ Newcastle in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Tiny Toez @ Newcastle is calculated as follows: ( (222 Excellents x 5) + (31 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 264 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.679 Points relating to the number of positive Reviews for Tiny Toez @ Newcastle is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 3 Reviews ÷ 16.8 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tiny Toez @ Newcastle?

  • Extremely LIKELY
    17
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tiny Toez @ Newcastle

  • Mother of Child
    17
  • Father of Child
    4
  • Grandmother of Child
    1

Happy since day one! The staff are incredible, warm, patient and very knowledgeable. They have helped us with so much of our little girl's development from feeding to walking. I feel comfortable asking their advice and secure in the knowledge that they know what they are talking about! I've seen such a difference in my child, happy and confident, even at the beginning as a naturally nervous mum, I still felt confident in leaving my daughter at Tiny Toez @ Newcastle - professional and caring. Great place !!!

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Fab nursery, staff and facilities. Would highly recommend.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Kim-Marie Gerrard, Operational Manager at Tiny Toez @ Newcastle responded to this review on 16 Aug 2017:

Thank you for your review we appreciate all our feedback and this really drives the improvements within the setting.

Our son has been with the nursery for 3 years where we have paid £700 a month. The first 2 years were great, the staff were engaged and happy. The last 18months staff have come and gone that I have lost count, to the point where my son did not want to go. The staff that were there were unhappy and it was affecting the children and parents. There were 3 people who have now left but the damage has now been done and new staff will need to work hard to build it back.

How likely would you be to recommend Tiny Toez @ Newcastle? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Poor

Food / Nutrition: Satisfactory

Management: Poor

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Kim-Marie Gerrard, Operational Manager at Tiny Toez @ Newcastle responded to this review on 16 Aug 2017:

Thank you for your review, I can assure you that the new nursery management team recruited, along with the support of the operational manager and director will nurture the team and continue to drive the quality of the setting. The autumn term looks an exciting time bringing positive changes and already we have seen a positive impact within the staffing team. Thank you for your continued support with the nursery.

My child came to this nursery for the summer holidays but instantly settled and happy so has stayed. Fantastic staff,very approachable and nice to see that the management gets involved with the children as this doesn't happen everywhere. Also, the food the children are given looks and smells delicious.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery, brilliant staff.

How likely would you be to recommend Tiny Toez @ Newcastle? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Nursery have made my daughter very welcome and she has settled in very well. My daughter always comes home in a happy mood.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My young girl has enjoyed her time at Tiny Toez nursery. The manager is very friendly and approachable. The staff answer questions and queries when I ask them and put my mind at ease when I worry about my child. Thank you to all the staff.

How likely would you be to recommend Tiny Toez @ Newcastle? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

All is well. No problems noted and my child enjoys nursery. Staff really friendly.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely staff.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am really happy with the provision in pre-school class. My grandson has settled quickly and enjoys coming in each day. The staff communicate well with me and my grandson is very happy in their care. The environment is always pleasing with lots of evidence of interesting and educational activities.
The atmosphere is purposeful with a good balance between calm and lively. The children respond well to the direction of staff and they all seem to be happy together. My grandson is showing much more independence. I am extremely pleased.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son received exceptional care from the whole team. He really enjoys his time here and this is because of the opportunities the nursery provide for him to grow and achieve. Everybody is caring and knowledgeable about the stage of learning and development my son is currently at. They go above and beyond to make him feel safe, happy and content while he is in their care and I am confident my son is growing and achieving the outcomes required.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery, great place, would recommend highly.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am very pleased with my daughters care at nursery and how well she is cared for by the nursery staff. She thoroughly enjoys her time there and always comes home happy and fulfilled.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Satisfactory

Staff are very friendly and create good bonds with the children. There seems to be lots of activities on, not much creative/messy play as I can see.
Much preferred it when I had a little written diary with my child's daily activities in.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Satisfactory

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

I pick my son up every day and enjoy picking him up as the staff are so friendly and make you welcome. It's nice to see my son enjoying himself and looking so happy, I am happy that my son goes to Tiny Toes as everything about the nursery is excellent.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Nice nursery, nice staff, up to date with daily activities and food. Like outside play area.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I'm very pleased with the nursery so far. My son has developed so much since he started here. He also speaks and is a lot more active than before.

How likely would you be to recommend Tiny Toez @ Newcastle? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Absolutely adore this nursery!
Brilliant nursery lovely and very caring staff! Always very informative and on the mark. Would recommend this nursery to everyone. As a young mum, I have not been judged but received a lot of support and there is always a lovely personal touch, which builds a good relationship between parents and staff!

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very happy with all aspects of care, staff are very professional and the care is outstanding. The activities are always very fun and my son enjoys every day at nursery and looks forwards to attending. Will be using this nursery with any future children and will continue to recommend to other mums.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I enjoy bringing my child to this nursery, as a staff member it's convenient for my daughter to attend this nursery. The staff are really helpful and welcoming and make my daughter feel welcomed. I am happy with the progress my child is making at Tiny Toez. She has made lots of new friends.

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff are very caring, really care for my son and strong relationships. My son enjoys nursery. Accommodating about changing days etc. Use of sensory room is good.
Paying for holidays is rubbish.

How likely would you be to recommend Tiny Toez @ Newcastle? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

My daughters started the nursery in the baby room and is now in preschool she loves coming to nursery the staff are so friendly and have a close bond with all the children always making things or having fun outside my daughter always has something fun to tell me about her day at nursery. Management are really helpful and very friendly too

How likely would you be to recommend Tiny Toez @ Newcastle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Tiny Toez @ Newcastle

Job Vacancies

Staff Profiles

Kim-Marie

Kim-Marie Gerrard

Job Title: Operational Manager

Joined: 2007

Description:

I've been employed with Tiny Toez Ltd since 2007, I have many years experience as a Childcare Practitioner, Childcare Manager and my role is to oversee the operational running of our childcare settings within the Midlands.

No image found

Lisa Jelf

Job Title: Operational Manager

Joined: 2008

Description:

I have been employed with tiny toez since 2008