Best Friends Childcare Ltd

Drakes Drive, St Albans AL1 5AR

Best Friends Childcare Ltd is committed to a motto of 'putting childcare first'. Within a home-from-home environment children are supported in developing a positive self-image, with access to a wide range of resources and their own key worker.

Progress is regularly monitored and the team feed back to parents in an open and honest manner. Parents and main carers are welcome to get involved and the day nursery has built up strong community links to benefit children as they become an active part of life within and outside of the facility.

Owner: Best Friends Childcare Ltd

Person in charge: Gemma Gittins (Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 9

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 27

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 8.5 (maximum of 10) for Best Friends Childcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Best Friends Childcare Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Best Friends Childcare Ltd is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.62 Points relating to the number of positive Reviews for Best Friends Childcare Ltd is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.4 Target = 0.370

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Best Friends Childcare Ltd has a Review Score of 8.5 (8.495)

Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Best Friends Childcare Ltd?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Best Friends Childcare Ltd

  • Father of Child
    1
  • Mother of Child
    1

Our two sons attend Best Friends Childcare and we are very happy with the nursery as a whole.
The boys always look forward to their nursery days and we love getting updates on what they are doing via the Tapestry Website.
The staff are always pleasant and polite and make it easy for us to trust our children in their care.

How likely would you be to recommend Best Friends Childcare Ltd? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Best friends childcare is an excellent and lovely nursery for my little one to be at. All members of staff are so down to earth and they go in to great detail about your child's progress. I would highly recommend this nursery to friends and family. My child has come on so much in their learning and that's all thanks to this wonderful nursery.

How likely would you be to recommend Best Friends Childcare Ltd? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

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