Naturally Learning Poltair

Poltair School, Trevarthian Road, St Austell PL25 4BZ

Naturally Learning Poltair has a friendly and experienced team of childcare professionals and is located a short distance from the town centre and Cornwall College. Extensive resources and facilities allow for many early years skills and interests to develop, with additions that include a sensory area, a secure outdoor play area, a sand pit and a secret garden.

The nursery also has access to a woodland area, thanks to being registered as a Forest School. Children have opportunities to play every day, are encouraged to be creative and have storytelling and music sessions also.

Group: Naturally Learning Ltd

Person in charge: Katie Dalton (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 9.9 (maximum of 10) for Naturally Learning Poltair is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Naturally Learning Poltair in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 21 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.868 for Naturally Learning Poltair is calculated as follows: ( (312 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Naturally Learning Poltair is based on 21 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 21 Reviews ÷ 10 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Naturally Learning Poltair has a Review Score of 9.9 (9.868)

Average Ratings

  • Excellent
    29
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Naturally Learning Poltair?

  • Extremely LIKELY
    30
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Reviewer Connection to Naturally Learning Poltair

  • Mother of Child
    19
  • Father of Child
    7
  • Grandmother of Child
    2
  • Aunt of Child
    1
  • Guardian of Child
    1
  • more

To find the words to recommend and praise this nursery highly enough brings a quote to mind, "like trying to count the stars, I could try but it would be impossible".

Like most parents, my child is the most precious person in my world and I am very fussy when it comes to childcare. This is the only nursery that I felt 100% total confidence in following my initial visit and childcare sessions since.

All staff are very knowledgeable and enthusiastic in their approach to childcare and the curriculum. Their creative flare really puts a unique twist on early years education.

My child is absolutely thriving and loving his time at Naturally Learning.

If you are looking for high-quality childcare, delivered by dedicated and highly skilled staff, with a unique and effective approach to the curriculum, look no further than Naturally Learning Poltair. I only wish I had discovered them sooner!

(PS - I love the app used to ping updates to me during my child's day at nursery!)

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

I have been regularly collecting my Grandson's from the nursery for 4 years now and often attend their family open days.
I always find the feedback from the staff excellent, you can tell that they really know the children well!

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.7 out of 5

I would gladly recommend Naturally Learning to anyone in need of a nursery.
The staff are awesome and really make my child feel at home!
She has come on leaps and bounds and really looks forward to going to nursery!
I love the fact the children are encouraged to play outside as much as possible and are always playing with interesting fun items!

The app is also really cool and a great feature. I can keep seeing how my child is getting on and what she is eating and sleeping like during the day.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

The nursery team at Naturally Learning go 'above and beyond' for the children in their care. Our children have made good progress in all areas of their development whilst having immense FUN! As a baby the youngest of our two cried initially, however, he was gently nurtured and began to feel this to be a 'safe place'. Now he loves meeting his friends there. The oldest is growing in confidence with a particular love of the Forest School activities. As Guardians we too have appreciated the support of the staff. Thank you so much.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

An amazing setting for my son, fabulous staff that provide the most beautiful care for all the children. Would recommend to everyone.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

I pick my niece up regularly from nursery and she is always full to the brim with excitement and can't wait to tell me everything she has learnt. My whole family are so grateful for the work that Naturally Learning does.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

My son really enjoys going to nursery and loves the outside space. The staff are really friendly and very good at their jobs.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.9 out of 5

My grandson spends his school holidays here and no one could do it better. The ladies in the explorer room are fun, exciting, and engaging with all the children.

The food is good. Wholesome meals are prepared fresh on site daily by their own chef. As a picky eater, it has been a joy to hear that my grandson is eating well.

Thank you to all the staff at Naturally Learning Poltair, you are doing an amazing job

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter has been at Naturally Learning since she was 9 months old and is now 2 1/2. And now my other daughter is starting with them now. The staff have been amazing with her and she created a lovely bond with her key person who she still sees. It's lovely receiving pictures and videos of the girls enjoying their day and seeing what they get up to. The staff always make you feel welcomed and you can talk to them about anything. My daughter really enjoys all of the activities which are set up differently everyday especially the messy play. The food is lovely which is all cooked fresh. I would definitely recommend.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended the nursery since August 2017. The staff are always friendly and welcoming on arrival. My daughter settled very quickly into the nursery and always has something new to explore. The staff do an amazing job! I am always informed throughout the day by staff sending photos of my child exploring and also how my child has eaten, sleeps and nappy changes which give me a peace of mind.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

Our son was 12 months when he first started attending 18 months ago and he has loved it from day one. The staff have been thoroughly supportive to both us and our son throughout and they have always had our son’s wellbeing and happiness as a priority. We chose Naturally Learning Poltair because we like their values and principles as well as the fact that the outdoors was an important feature of their learning.

We also like the fact that the food is made on site and they support local produce. Our son will start pre-school in September and we are delighted that we are able to continue his learning and development at this amazing nursery with the amazing staff there rather than a traditional school environment. We love the way they encourage our son’s individual personality and spirit. All the staff genuinely care about the children and their development and this can be seen every day through their passion and commitment. We were recommended the nursery by family and we cannot recommend them enough too.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

Both of my children have attended Naturally Learning Poltair since they were 7 months old. My eldest Son started school in September and still talks fondly of his time at nursery quite often asking to go back.

My youngest Son still attends nursery and I love the opportunities he is given.

The nurseries ethos suits our family and our values perfectly.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.8 out of 5

My son joined in 2015 at the age of 2. The Nursery is extremely welcoming and all the staff are super friendly!
The staff are always there for support or any questions you may have at any time.
I have recommended a few friends with children to Naturally Learning and they have taken their children there and love it too!
My son has learnt so much with the help from Nursery, his speech has accelerated massively he knows more words than I do now! Haha

When my daughter hits 2 this year I'm hoping for her to be going to Naturally Learning Poltair in 2019.
My son always comes home happy and excited for the next day, often covered in mud too! But boys will be boys. Nothing a washing machine can't sort.

I love this nursery as my son does also!

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

My son has been at this nursery for nearly 2 years and has created such an amazing bond with each of the people who care for him. I love the freedom they have to explore through play and how imaginative the staff are. My son comes home with a smile on his face every day and talks non stop about his friends and key workers.

The Famly app is wonderful. Its great to be able to see my son run around and have fun while I'm at work. The communication from his key workers is always fantastic and they are very supportive when it comes to anxious parents. I cant recommend Naturally Learning Poltair highly enough.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

My little girl loves coming to Naturally Learning Poltair and is always excited on the way in. When we get there she runs in and that’s it! She’s so happy there and loves visiting “her people”! I love the app that is used to keep parents updated on their little ones' snacks, lunches, naps and changes. I love receiving photos showing me what she has been up to. The outdoor provision is fantastic there, which suits my little monkey perfectly as she’s a keen bug hunter and mud pie maker! I always feel welcome by the staff to stop and chat when dropping my girl off and picking her up. Really very happy with Naturally Learning Poltair. Thank you, happy mummy.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter absolutely loves it here, she's been there exactly a year now, in the baby room. Staff are lovely and friendly and treat every child as an individual. My daughter, since being there, has opened up a lot and become very social. She loves to read and play with the other children. She doesn't want to come home she just wants to play with her friends and all the staff. They go outside as much as possible and all ages have times when they all play together. They paint using flowers and other objects, play with rice, baking soda and loads more for messy play. It's lovely to see all the children having so much fun. They work very close with parents to improve and give the children the best care. If I could, my little girl would go every day. No computers or electrical items for kids it's all natural and that's great. Her imagination has grown so much.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.9 out of 5

I cannot recommend Naturally Learning enough. The staff are warm, engaging and genuinely interested in the well-being and development of the children. My Daughter started at a year old having been at home with me every day prior, and within a week she was settled and excited about going every day. She made a special connection with her Key Worker early on and they continue to be great friends but she also really enjoys spending time with the other Practitioners too. Developmentally, my Daughter has moved on leaps and bounds. The Practitioners take the time to let you know what she particularly enjoyed or showed talent at so that we can support it at home. The Family app keeps us up to date with eating habits, activities and photos and helps to alleviate the feeling of being detached or missing out. Leaving your child for the first time can be daunting, but Naturally Learning makes sure the children are happy and challenged in the right way, and that the parents are included every day.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.7 out of 5

My little boy has been attending Naturally Learning Poltair since October 2017. The team in the baby room are wonderful; nurturing, kind and patient. I knew as soon as I visited the nursery that he would thrive here, and he does. He loves his time at nursery and I can leave him knowing he is safe and happy. The team, including the management, have been supportive and accommodating of my child's needs (he has SEN). The facility and equipment are all based in natural learning (as you'd expect from the name) and the children are permitted to explore and learn and discover what interests them which matches our parenting style at home. The Famly app used by the nursery is great, it's lovely to have updates and photos/videos throughout the day and be able to see whether he's eaten. All in all, I am very happy with our choice of Naturally Learning Poltair.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.5 out of 5

Would highly recommend naturally learning. My daughter has continued to improve and develop whilst at the nursery. She was very unsettled when left initially, the staff were great at helping her to settle in.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

My daughter attends nursery one day a week and loves her time here. It's a very relaxed yet stimulating environment where children get to chose how they want to learn through play. She loves the time spent outdoors, particularly loves creative play and has a real bond with the staff she interacts with. Our son also attended nursery before going to primary school and loved it. We are so very glad we found you!

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.8 out of 5

All of my children have attended Naturally Learning. I cannot praise them enough! They adapt to each child's personality and allow them to be themselves! My eldest attended before starting school and he was so prepared for school and had such great skills which he had learnt from Naturally Learning. Even the school said children who attended Naturally Learning settled in extremely well to the foundation stage of school.
My two younger children have dietary and medical needs, which Naturally Learning deal with fantastically! For my child to eat the same as everyone else, is a massive thing.
All of my children have and do love it there, and I cannot recommend enough. They particularly love forest and beach school and I am shocked by the knowledge they have picked up, from names of flowers, plants and trees and so much more!

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

Can't sing their praises enough. My nephew will be starting soon on my recommendation.
If you want your child to play, learn and explore in a fantastic environment with genuinely lovely staff then look no further. It was important for me, that my children had lots of opportunity to play outside and this place has great outside spaces.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

My son really enjoys going to Naturally Learning (Poltair). He's a boy who enjoys being out side and learning about nature, forest school is one of his favourite parts of his time at nursery, brilliant staff and lovely nursery!

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.8 out of 5

Very good great with the children and very patient my son didn't like going so he had a break and came back and did small tester session stayed with him a few times then left him for an hour or so to wean him back in. Staff all very lovely and welcoming he now lives going and asked every Morning if he's going.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.3 out of 5

My daughter absolutely loves attending Naturally Learning (Poltair). She's always happy when I drop her off and even happier when I pick her up, she loves all the staff. She will miss her key worker but I know the rest of the girls in the baby room will look after her and make her days at nursery just as enjoyable.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

Absolutely amazing nursery couldn't recommend them enough all staff are so engaging and committed to giving the best service and guidance to the children. My little girl has come leaps and bounds both socially and intellectually. All staff members are true ambassadors for the business well done and keep up the brilliant work guys. Ross.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

The nursery have been amazing with my daughter from day 1. She is always made to feel welcome and safe. My daughter enjoys all aspects of nursery and always comes home happy. The food that the nursery provides is brilliant. Always healthy and tasty. All the staff are really friendly and have a genuine bond with all the children. I'm at peace knowing my daughter is being well looked after. Thank you!

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   5 out of 5

Our son has been at this nursery nearly two years now. We wouldn't consider anywhere else based on our 2 year experience to date. The nursery provides a warm welcoming environment with lovely, approachable staff and an environment conducive to learning and development in a fun manner. Very happy parents.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter was in Naturally Learning Poltair for a short period of time due to some difficult personal circumstances and I cannot say how amazing the team there are. They are all so caring and helpful and settled my daughter in, making her feel very cared for and loved while she was there. They helped her make friends and also encouraged her to spend a lot of time outside and she has grown in confidence and developed so much over this time period. If we were not moving I would happily have kept her there for as long as they would have had her as she was so happy as was I with this fantastic environment. I cannot recommend this nursery setting enough, they are brilliant.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter came here to begin with for her two year funding place only. We decided her experience here was so good to keep her at Naturally Learning for her 3yr funded place too. The workers cannot do enough for the children. You get a full run down of their day on collecting and know they've had a full and exciting day of adventures. The Forest School is amazing and such a great resource for all children. I wish it was used in all primary schools too. We knew that if she came home clean she was having a bad day. :) I can't thank them enough for everything they have done. Their ethos and work ethic is brilliant and you can see how much they care for each and every child. The building improvements and outdoor areas, the Forest School area and garden are stunning. I wish something like this existed when I was little.

How likely would you be to recommend Naturally Learning Poltair? Extremely Likely

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Average Rating:   4.8 out of 5

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