Little Raccoons Day Nursery Highgate

108 Swains Lane, Highgate, London N6 6PH

Little Raccoons Day Nursery is a purpose built boutique nursery that is personally managed and carefully designed. The team provide high standards of care and education for children, respecting and accommodating their individual needs and requirements.

At Little Raccoons Day Nursery carers promote the partnership with parents and celebrate all cultures throughout the practice. The nursery believes that children need a strong foundation to feel safe, learn, develop and achieve full potential in life.

Little Racoons offer an exclusive and meaningful curriculum of activities where children’s interests and abilities are the starting point for engaging and moving them forward in their learning and development.

Practitioners are committed to children’s well-being and education and work closely to parents to ensure all needs of their children are met.

At Little Raccoons Day Nursery children are happy, feel safe and are able to explore a beautiful and challengeable environment.

Group: Little Raccoons Day Nursery Ltd

Person in charge: Elizabeth Matthews (Manager)

Local Authority / Social Services: London Borough of Camden Council

Number of Staff: 11

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 28

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 7.9 (maximum of 10) for Little Raccoons Day Nursery Highgate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Little Raccoons Day Nursery Highgate in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.333 for Little Raccoons Day Nursery Highgate is calculated as follows: ( (11 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 24 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.607 Points relating to the number of positive Reviews for Little Raccoons Day Nursery Highgate is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.6 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.9 Little Raccoons Day Nursery Highgate has a Review Score of 7.9 (7.940)

Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Raccoons Day Nursery Highgate?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Little Raccoons Day Nursery Highgate

  • Mother of Child
    2

I could not have wished for a better nursery for my little one. The atmosphere in the nursery is very welcoming, the areas are very clean. It is one of the cutest nurseries that I have visited. The staff are extremely caring and I have always felt that my little one was really well looked after and more than that, cherished. At the end of each day, someone from the staff goes through a report with me, detailing what my little one had as activities, the amount of food, the amount of sleep and highlight any progress of my little one. The manager is outstanding, always available to ask any question and answer any worry that I had as a new mum. She is also very attentive with her team aiming to have members of staff with different personalities, qualified and above all caring. To summarise, I could not have dreamed of a better nursery to take care of my baby, I highly recommend this nursery.

How likely would you be to recommend Little Raccoons Day Nursery Highgate? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

Elizabeth Matthews, Manager at Little Raccoons Day Nursery Highgate responded to this review on 23 Jan 2018:

Thank you very much, it is a pleasure to look after your little one and to guide her on her first steps in her life journey.

Such a great nursery. The staff are all so caring. My little daughter was only 9 months when she joined. Before joining the nursery, she was not good with people except mum and dad. Now she is the happiest and most sociable toddler. She loves going to the nursery and she sees it as her second home. The manageress and her team have been so patient with me. As a new mum, I was so worried how she would adapt to her surroundings. I used to call three times a day. Not once did they ask me to reduce the calls.

How likely would you be to recommend Little Raccoons Day Nursery Highgate? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4 out of 5

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