Enchanted Forest Nursery, Greenock

Riverside Business Park, Pottery Street, Greenock PA15 2UZ

Group: Enchanted Forest Early Learning

Person in charge: Jennifer Marshall (Manager)

Local Authority / Social Services: Inverclyde Council

Number of Staff: 10

Service Offered: Nursery School (Privately Owned), Open all year, Full Day Care

Total Places for Children: 74

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: 20

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Enchanted Forest Nursery, Greenock has a Review Score of 8.8 (8.778)

The Review Score of 8.8 (maximum of 10) for Enchanted Forest Nursery, Greenock is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Enchanted Forest Nursery, Greenock in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.758 for Enchanted Forest Nursery, Greenock is calculated as follows: ( (93 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.02 Points relating to the number of positive Reviews for Enchanted Forest Nursery, Greenock is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 14.8 positive Reviews (74 registered maximum number of service users ÷ 5). 4 Reviews ÷ 14.8 Target = 0.270

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Enchanted Forest Nursery, Greenock?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Enchanted Forest Nursery, Greenock

  • Mother of Child
    10

As a mum of two, I don't underestimate the importance nursery plays in my children's lives. Enchanted Forest Nursery ticks all of the boxes. The environment is welcoming and nurturing providing a home-from-home with fantastic indoor and outdoor space that promotes learning. Staff are warm, friendly, professional and caring - all of the things you would want from a person looking after your child. They give hugs and support where required and provide many opportunities to play and learn whilst the kids are making friends and having fun. My eldest (4) is confident, articulate and thanks to support from the team at Enchanted Forest Nursery, very prepared for starting school this year. My youngest (11 months) absolutely loves the nursery and has done from day 1. She loves to explore the baby room, sing songs and meet new friends and above all, I know she is in safe hands. I wouldn't hesitate to recommend Enchanted Forest Nursery to anyone considering a nursery placement for their child.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Mariessa Devlin, Managing Director at Enchanted Forest Nursery, Greenock responded to this review on 09 Feb 2017:

Thank you very much for taking the time to write such an in-depth review of Enchanted Forest, we are delighted that both of your daughters are settling, progressing and happy with us.
We will pass on your feedback to our team, they will very much value your comments.

My son gets really excited on the days he knows he has nursery, he loves attending Enchanted Forest and I think the staff are brilliant they know my son very well and always fill us in on what he has done each day so feels very personal and reassuring to know that my son has had lots of fun and has been well cared for, making us feel good going to work knowing he's in great hands. The staff are very approachable and I think it's fantastic the activities the children get to do and the very safe outdoor space available to them too is great. I would definitely recommend Enchanted Forest Nursery to families looking for first class childcare in Inverclyde.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Mariessa Devlin, Managing Director at Enchanted Forest Nursery, Greenock responded to this review on 08 Feb 2017:

Such a lovely review to read, our team will be delighted, thank you. It is important to us that not only your son feels confident with us, but equally you as parents do too, so thank you for recognising this. Thank you for taking the time to provide this feedback of which we will share with our team.

The Enchanted Forest Greenock has brought my Son from his baby years to a confident, polite role model to his younger members in the nursery and also outside to other people. I have had comments of how well behaved my son is compared to other children that are not in the nursery.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Mariessa Devlin, Managing Director at Enchanted Forest Nursery, Greenock responded to this review on 08 Feb 2017:

Thank you for taking the time to write a review, it means a lot to us that your son is settled as well as learning at Enchanted Forest. We will pass on your comments to our team. Thanks again

My daughter has attended Enchanted Forest Nursery, Greenock since may 2016. We looked around many nurseries to find the right one and chose Enchanted Forest, as the staff were very friendly and interacted immediately with my daughter making her feel cared for and safe. Also making me feel comfortable putting her in the care of what are essentially strangers to me at this point.
This level of care has been maintained the whole time, even when staff changes over allowing me to feel confident dropped her off at the nursery.
It has allowed her to develop massively and gain the relationships important to any toddler.
The interaction, learning and fun factor is given to my daughter every session at Enchanted Forest Greenock.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Mariessa Devlin, Managing Director at Enchanted Forest Nursery, Greenock responded to this review on 07 Feb 2017:

Thank you for taking the time to review Enchanted Forest, our team will be delighted with your feedback. We are pleased that your daughter is happy and settled in our care. It is important to us that you feel confident using our services for your daughter. Thank you

My son has been going here for few months now and I am happy with the care and manner in which they look after my child

It is clean and has a private out door section for kids to go and play.

The staff are friendly and very happy to help in all aspects.

You have a personal diary for each child so you know how there day went.

Would recommend this nursery 100%.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Enchanted Forest Nursery Greenock have really helped my boys settle in Greenock since moving here last year. The staff are all friendly and professional. The manager has been fantastic and always more than helpful with any queries. Both boys have settled well and enjoy their nursery days. Thanks.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Mariessa Devlin, Managing Director at Enchanted Forest Nursery, Greenock responded to this review on 18 Jan 2016:

Louise, thank you for your feedback which we very much value and for recommending Enchanted Forest Greenock.

Every single staff member is an absolute delight and very friendly, they take the time in getting to know the kids. On multiple occasions I've met some member of staff that I haven't met before, and they know my daughter and take the time to greet us. The whole atmosphere within in the nursery is happy and professional. My personal experience within the nursery is fantastic, my daughter has came on leaps and bounds with interacting with other children and her own personal speech development.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Mariessa Devlin, Managing Director at Enchanted Forest Nursery, Greenock responded to this review on 18 Jan 2016:

Thank you for your very positive feedback Amanda. We are always delighted to hear such positive praise of our staff team and will ensure your comments are passed on at our next team meeting. Thank you for recommending Enchanted Forest Greenock.

I think the nursery is fantastic and the girls made my daughter very welcome. I feel she comes back from nursery having learned something new every week. She enjoys her self - so much so, it's a struggle to get to put her coat on when I collect her!

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my children love Enchanted Forest Greenock Nursery. I couldn't say one bad thing, my son in particular is attached to many of the staff. The children learn about different subjects such as space, traffic and Christmas expanding the knowledge they already have.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would recommend Enchanted Forest to friends as my daughter thoroughly enjoys it. The girls are all really nice and don't make you feel stupid for phoning over to check on your child. The kids all look like they are having a lot of fun when I drop off, the snacks provided are all healthy snacks too. Nappies and wipes are included in your fees as well as snacks and water which is great.

How likely would you be to recommend Enchanted Forest Nursery, Greenock? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Submit a Review for Enchanted Forest Nursery, Greenock

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Enchanted Forest Nursery, Greenock

Job Vacancies

Staff Profiles

There are no staff profiles posted yet