The Grange Nursery

The Grange, 18-21 Church Gate, Thatcham RG19 3PN

The Grange Day Nursery in Thatcham is a Grade II listed property and an ideal setting for your child to discover the world around them.

Located near Newbury, The Grange Nursery is set in beautiful landscaped gardens and has a traditional homely feel, with great rooms that are perfect for each group within them.

The Grange provides a wonderful environment for the learning and development of children aged three months to five years. Book your personal tour to find out more!

Group: Asquith Day Nurseries & Pre-Schools Ltd

Person in charge: Abbey Towsey (Nursery Manager)

Local Authority / Social Services: West Berkshire Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 78

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.5 (maximum of 10) for The Grange Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for The Grange Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.554 for The Grange Nursery is calculated as follows: ( (122 Excellents x 5) + (73 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 204 Ratings = 4.554

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.897 Points relating to the number of positive Reviews for The Grange Nursery is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 14 Reviews ÷ 15.6 Target = 0.897

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 The Grange Nursery has a Review Score of 9.5 (9.451)

Average Ratings

  • Excellent
    11
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Grange Nursery?

  • Extremely LIKELY
    17
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Grange Nursery

  • Mother of Child
    16
  • Father of Child
    1

The key worker is fantastic and we receive regular updates on my son's progress and learning. Communication with parents is daily and we are always welcomed to share ideas on stories or games, how to progress our son's development. My son has an exceptional relationship with his key worker and she always takes the time to tell me about his day. She is dedicated, experienced and have achieved the smooth transition from our separation when he first joined the nursery. Because of her, our son rebuilt confidence and growing up to be more independent every day. Thank you.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Since my daughter started at The Grange Nursery I have seen big improvements in her development. She is bilingual and the work that the staff have put in to support this is really amazing.
The outdoor facilities are also outstanding. I want to give extra credit to one specific member of staff who has made a multi-language nursery rhyme CD and provided bilingual books, which really helps children like mine.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.2 out of 5

My daughter is very happy at The Grange. She loves all the varied activities such as science, sports, crafts and loves playing with all the creative and fun toys the preschool has.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

The staff in the babies room are incredibly friendly and welcoming. My daughter's key person was really flexible in accommodating our needs and as soon as I mentioned a problem she was happy to improve to meet our expectations! My daughter loves coming at The Grange!

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

The staff at The Grange are fantastic and I know my daughter receives excellent care. I do feel, however, that the staff, parents and children have been let down by Asquith by not necessarily taking on board suggestions for change that would benefit all. The food is my prime example! I am aware that certain items on the menu are never eaten by the children yet they continue to be served. The nursery room is in urgent need of an update. As stated before I cannot speak highly enough of the staff at The Grange and they certainly deserve all the praise they could get.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.1 out of 5

The staff at The Grange are always friendly and welcoming. I always feel confident leaving my children in their care, even if the kids get upset, I know they'll be well looked after and soon cheer up. The development of my children since being at nursery has been amazing, and I know that's due to the care they receive.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Fantastic staff, always there to help and make my two year old feel at home, especially now she's doing visits to the next room up. willing to help my daughter communicate with words including simple Chinese words which she is more familiar with, such as PowPow and singsing. My daughter has developed so much since attending The Grange. I am absolutely happy with leaving my daughter at The Grange as I know she's in safe hands, and they attend to children when they are hurt or upset which is reassuring. I'm very glad I've found and chosen The Grange.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

The Grange Nursery is a supportive and caring nursery. My daughter has been attending since she was 9 months and at first, had real difficulties sleeping. Her key worker, room staff and managers assured me they would try everything they could and went above and beyond to ensure my daughter had sufficient rest.
Recently I've seen my daughter flourish with the range of new skills she is taught and encouraged to practice whilst in their care.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

We have only good things to say about The Grange and would not hesitate to recommend the manager and the management team. They are approachable, fun and have an excellent awareness of everything going on in their nursery and are quick to act to rectify anything that crops up. The room leads are all experienced and motivated to strive to excellent standards in their individual rooms. Parent involvement is high and I feel I have the opportunity to feedback and input into my son's time at pre-school.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

The Grange is a brilliant educational setting. The staff are friendly and helpful - they create a family feel whilst also challenging children to meet and exceed their early year's goals. Any questions or support that is required is met with helpfulness and professionalism. An exemplary early years setting across the board.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has had a wonderful time at The Grange and we have been very satisfied and pleased with everything. The staff are fantastic and it's a lovely environment.
We have watched our daughter learn and develop and enjoy going to nursery.
The food and facilities are great, especially since the additional investment from Asquith.
Unfortunately, since Asquith took over the staff turnover seems to have increased. I sometimes get the impression that they are overworked which is a shame.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

The nursery is a lovely environment for my daughter and she loves attending.
The facilities and activities seem to be sufficient for the age of her and the main selling point is the garden with its size and facilities.
My daughter loves being outside so this is very important. The staff are very friendly and always happy to help or answer questions when needed.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

As a first time mum, I was nervous about not only going back to work, but also leaving my son where he would be cared for to a level he is used to. It was The Grange that stood out amongst all other nurseries with its friendly staff, clean and happy atmosphere. Since the first day of dropping off my son, he has been so well cared for. He always smiles on arrival and has developed in leaps and bounds.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   5 out of 5

We've been through lots of changes at the nursery since being bought by Asquith. Some good communication, however, some inconsistencies i.e having to re-complete child profile information. Not sure why my child doesn't have a tote bag like the others.
I wasn't aware of the nursery providing generic waterproofs for the children and I have been buying our own. At collection, there is rarely a manager to discuss concerns I have. Emails are responded to.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   3.9 out of 5

Katherine O'Brien, Digital Marketing Coordinator at The Grange Nursery responded to this review on 18 Jul 2017:

Thank you very much for your review. Your feedback is very important in helping us to continue to provide high-quality care and education to you and your family. I have asked the Nursery Manager to speak to you and ensure you do receive the tote bag asap. Many Thanks

Family fun day. Staff are always so friendly and professional. There were great activities and was great to see other areas of the nursery. Also, good to catch up with staff and other parents.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   5 out of 5

We enjoy the monthly open days. It is nice to play with our daughter in the pre-school room.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.1 out of 5

My daughter has attended The Grange for 3 years and i can honestly say that she has loved every minute of it. She always has lots of fun there and feels happy and content. The staff are very caring towards the children and as a parent i feel like i have a good relationship with the staff, i would definitely recommend this nursery.

How likely would you be to recommend The Grange Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

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