Monkey Puzzle Day Nursery, Wilmslow, is a spacious, homely and welcoming building with a wide range of facilities that are ideal for early years learning, such as landscaped outdoor play area, a choice of play rooms and modern security systems.
A key strength of the setting is the skilled and friendly staff team, led by the nursery manager and owner who are both on site daily. All members of staff are well qualified, experienced, and passionate about childcare, and work well together to offer children outstanding levels of care and promote effective learning and development.
Liaison with parents is also an area in which the nursery excels, with staff and parents working closely together in order to ensure that each individual child's needs are met.
Group: Monkey Puzzle Day Nurseries Ltd
Person in charge: Liz Butterworth (Owner)
Local Authority / Social Services: Cheshire East Council
Number of Staff: 20
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 44
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1830
When Closed: Bank Holidays & Christmas
The Review Score of 7.2 (maximum of 10) for Monkey Puzzle Day Nursery Wilmslow is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Monkey Puzzle Day Nursery Wilmslow in Google's Search Results - more info
b) The score for the number of positive Reviews is 2.5 out of 5 from 10 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.658 for Monkey Puzzle Day Nursery Wilmslow is calculated as follows: ( (80 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.658
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 2.5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Wilmslow is based on 10 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000
Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 10 Reviews ÷ 8.8 Target Reached = 1 , then divided by 2 = 0.500
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Monkey Puzzle Day Nursery Wilmslow has a Review Score of 7.2 (7.158)
Review submitted from a Website Submission by Sonia (Mother of Child) on Tuesday 28 June 2016. Relates to June 2016.
Very friendly and helpful nursery team.
Our twins love to be in nursery and talk even at home about it.
We have one daughter with special needs and the nursery team ensures that she will be attended to and works/coordinate with other specialist together.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 28 Jun 2016:
Thanks for the lovely comments Sonia, your girls are a delight to have at nursery and we feel very privileged to have seen how much they have developed.
Review submitted from a Website Submission by Lisa H (Mother of Child) on Tuesday 21 June 2016. Relates to June 2016.
My daughter absolutely loves going to nursery.
She literally skips into the place and is always sad to leave and asks when she's next going.
The staff are always friendly approachable and very attentive to the individual needs of each child.
Highly recommended.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 28 Jun 2016:
Thanks Lisa, we love looking after your daughter and preschool will be a quieter place without her. We'll miss her!
Review submitted from a Website Submission by Becky (Mother of Child) on Monday 20 June 2016. Relates to May 2016.
Our girl loves attending Monkey Puzzle.
She has made so many friends and looks forward to seeing them when she gets there. She also takes great satisfaction in telling us what she got up to with them at the end of the day when we pick her up.
The environment Monkey Puzzle has created is fantastic and I feel she is now ready to make the step up to primary school in September.
A special word of praise must go to the staff as they really take the kids in and make them feel a part of the group.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 20 Jun 2016:
That's such a lovely review thanks Becky. We will miss looking after your daughter in September, she has been a pleasure to have at nursery. I will pass your comments on to the staff and I agree, they are fantastic!!
Review submitted from a Website Submission by Jayne (Mother of Child) on Thursday 16 June 2016. Relates to June 2016.
I have been very impressed with the standards at Monkey Puzzle. We have used 4 different nurseries over the last 5 years for our 2 children and so we are in a good position to compare. Monkey Puzzle has given my daughter a caring, nurturing environment where she has flourished. The pre school learning has been very good while allowing ample opportunity to learn through play. She has thoroughly enjoyed her Spanish lesson and has sung a few songs at home! It is a shame that they do not have more outdoor space but good use has been made of what they have. There appears to be a good range of book and toys, and the children do a lot of art and crafts. She will be sad to leave.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 20 Jun 2016:
Thanks Jayne, we do pride ourselves on the quality of staff here which means it is a very caring and nurturing environment. We have enjoyed looking after your daughter and will be sad to see her leave for school.
Review submitted from a Website Submission by Lucy M (Mother of Child) on Wednesday 15 June 2016. Relates to April 2016.
I am always happy with my children's provision at Monkey Puzzle. I now have two children in attendance and they are well cared for, happy and loved. I always say the nursery feels like a big family house, and the atmosphere is warm, friendly and fun. My preschooler has great friends, eats all his meals, learns Spanish, he can read some words, write his name and knows his phonics and sounds, but he is not 'hot housed' - there's enough time for that at school. My toddler is settled, has fun and enjoys going to nursery. What more can you want? Sounds simple, but it's not always the case, I've seen and used others and know that's not always the case.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 20 Jun 2016:
Thanks for the review Lucy, it is a pleasure looking after your children and we really appreciate your comments about his development. At nursery, children learn best through play so that is what we focus on!
Review submitted from a Website Submission by Sarah L (Mother of Child) on Wednesday 15 June 2016. Relates to June 2016.
I love the warm and personal service this nursery offers to my son it feels like a home from home environment. I welcome the detailed feedback from the staff on my sons mental and physical progression. I like the way they work with the parents to continue the learning from the home environment and offer flexibility on each child's routine such as sleep, eating and learning methods. The staff are very observant and always ring when they are concerned about my sons health and well-being and if he is not his normal self or they have spotted a difference in his behaviour which is very welcome. The only negative feedback I have is the lack of parking for lunchtime collection but its a minor consideration on the whole its just sometimes difficult to get there on time! The nursery may also wish to consider computerising the children's daily logs and reports so these can be accessed remotely by parents logging onto confidential parents area of the website.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 15 Jun 2016:
Thanks for the comments Sarah. We really try to provide a homely environment so it is good to know it is appreciated. Also, we are currently looking at options for an online parents portal so you can see your child's development and photos etc. Once we know more we will let you know.
Review submitted from a Website Submission by Sabrina A (Mother of Child) on Tuesday 14 June 2016. Relates to June 2016.
I have been very happy with monkey puzzle they really put me at ease when my daughter had to start at 6 months old. It was a very emotional time but the staff were very supportive and I felt I was leaving her in very capable hands. My daughter has really thrived with attending nursery three days a week and I can see such a difference in other children who do not go to nursery she seems much more advanced.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 15 Jun 2016:
Thanks Sabrina, we know how difficult it can be for parents when they go back to work so it is good to know we were able to help.
Review submitted from a Website Submission by Sarah G (Mother of Child) on Tuesday 14 June 2016. Relates to June 2016.
My little boy has been at Monkey Puzzle since he was seven months old and now 4 and leaves in August this year 2016 to go to school a very happy, confident and well equipped little boy. His time at Monkey Puzzle has been fantastic with lots of love and support through the different rooms. His little sister is nearly two years old and is progressing into toddlers from the baby room, again very happy and developing well. What we love about monkey puzzle is the family feel and care of the staff, you feel a part of something rather than just a business as some nurseries feel. All teachers know you children no matter what room. My kids have so much fun and are so happy there it makes them being away from us much easier.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 15 Jun 2016:
Thanks Sarah, we have loved looking after your children and its a privilege to see how quickly they are developing. I will pass on your lovely comments to the staff.
Review submitted from a Website Submission by Sarah S (Mother of Child) on Tuesday 14 June 2016. Relates to June 2016.
Fantastic nursery, the staff are outstanding and continuously encourage and care for when my two children are attending.
My daughter can not wait to go in to nursery and both my children have come on exceptionally well in speech, reading, imagination and learning to play with others.
I would highly recommend this nursery.
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 15 Jun 2016:
Thanks for the lovely comments Sarah. It has been a pleasure looking after your children, and seeing them develop.
Review submitted from a Website Submission by Sophie D (Mother of Child) on Tuesday 14 June 2016. Relates to June 2016.
Been extremely happy with my sons time at Monkey Puzzle. The staff are fantastic and have been extremely helpful during his time at the nursery. He is extremely settled at the nursery and has developed into a polite and well mannered young man and I feel Monkey Puzzle has played a huge part in this!
How likely would you be to recommend Monkey Puzzle Day Nursery Wilmslow? Extremely Likely
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Liz Butterworth, Owner at Monkey Puzzle Day Nursery Wilmslow responded to this review on 15 Jun 2016:
Thanks Sophie, he was always polite and well mannered! We will miss him next year in preschool.
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