Monkey Puzzle Day Nursery Notting Hill

St Johns Undercroft, Lansdowne Crescent, Notting Hill, London W11 2NN

Monkey Puzzle Day Nursery Notting Hill, London, London
Monkey Puzzle Day Nursery Notting Hill, London, London
Monkey Puzzle Day Nursery Notting Hill, London, London

Monkey Puzzle Day Nursery, Notting Hill, is a renovated listed building, with landscaped gardens and versatile play areas. The service combines professional childcare with extensive learning opportunities and a nutritious diet, sourced from local produce.

Having built up an excellent reputation within the local community, the nursery team works hard to live up to the expectations of parents, with professionals trained to make sure children get the most out of balanced and structured play.

Monkey Puzzle's services are respected throughout the country for quality facilities and a positive approach towards all areas of pre-school learning.

Group: Monkey Puzzle Day Nurseries Ltd

Person in charge: Jenna Chapman (Owner)

Local Authority / Social Services: Royal Borough of Kensington and Chelsea Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Languages Spoken (other than English): Arabic, French, Hindi, Italian, Polish, Romanian, Urdu

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Monkey Puzzle Day Nursery Notting Hill has a Review Score of 9.6 (9.566)

The Review Score of 9.6 (maximum of 10) for Monkey Puzzle Day Nursery Notting Hill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Monkey Puzzle Day Nursery Notting Hill in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.566 for Monkey Puzzle Day Nursery Notting Hill is calculated as follows: ( (99 Excellents x 5) + (62 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 166 Ratings = 4.566

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Notting Hill is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 10 Reviews ÷ 10 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Monkey Puzzle Day Nursery Notting Hill?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Monkey Puzzle Day Nursery Notting Hill

  • Mother of Child
    12
  • Father of Child
    2

My two kids have attended this nursery - the eldest is now in Reception and has adapted so well as he already learnt many things in the nursery like the phonics or writing his name. My daughter attends now the nursery and she is very happy; she loves running in the garden and playing with the dolls. She has learnt so many songs and like to dance a lot (which they do often). She enjoys the football and the food. I would really recommend it to anyone

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Good

Having visited many nurseries in Kensington and Notting Hill, I have chosen Monkey Puzzle. My son enjoys going to the nursery already in their second year. He absolutely loves his teachers and managers of the nursery. Activities at the nursery are designed to develop child's personal skills thus underlining his individualism as well. They have an excellent, balanced menu and pay a lot of attention that child gets enough fresh air. I am delighted by choosing the Monkey Puzzle and therefore highly recommend it.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Our son has been going to Monkey Puzzle since the summer and he absolutely loves it (especially the food!). We really like the fact that they do a lot of different creative activities with the children, already from a very young age. The caretakers are very sweet with the children and actively stimulate them to develop themselves. The kids are closely monitored and the nursery has gained a great sense of trust with us.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Good nursery located in a strategic position for parents living in West London, being minutes away both from the Notting Hill Gate and the Holland Park tube stations.

We have had a good experience so far, with the main relief being the possibility to pick up our daughter in the afternoon without disrupting our work schedule (compared to the average options in London).

On the whole, the experience with the baby room has been positive.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our daughter has joined Monkey Puzzle Notting Hill at the age of 13 Months. On the whole, we are pleased with the environment (Baby Room) and with the staff that has taken care of our baby to date, professional and kind.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Having spent a year with my daughter at home when the time came for me to go back to work, I was a nervous wreck. We interviewed many nannies and viewed a number of nursery within a mile and a half radius and each visit/meeting left me tears thinking that I simply cannot leave her with anyone.

When visiting Monkey Puzzle we took our little one with us and immediately she loved it. We also felt at ease. It's been just over a year now and our daughter has thrived at Monkey Puzzle and had formed real attachments to a number of lovely nursery teachers and asks about them on the days she is at home. The staff are lovely and considerate and willing to accommodate in any way they can. The nursery itself is in a lovely area and had a lovely outside space which is invaluable on the few sunny days we get.
All in all, highly recommended.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Satisfactory

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

The team at Monkey Puzzle are welcoming, friendly, pro-active and responsive to your needs as a parent and those of your child. The space is lovely with one of the nicest outside areas I had seen. There is a separate and dark sleeping area for the babies, so no mats on the floor, which for us was important. The ladies in the baby room are lovely and really adapt to meet the needs of each child as an individual. We did have some teething problems but they were dealt with quickly and efficiently.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Our daughter has been at Monkey Puzzle for more than 2 years and in that time we have seen her flourish in a safe and caring environment. Thank you!

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son has been going to Monkey Puzzle for over 1.5 years and we've been very happy with the nursery. The hours are very good for working parents and the staff of each of the rooms he has been in (todder, nursery and preschool) have been very nice and caring. He was assigned a key worker who gave us details every day during pick-up regarding what he had done, when he had slept and what he had eaten. We've been able to see the progress he's made - from learning his numbers and letters to toilet training. He also has access to additional activities including football and dance and he loves the outdoor garden area.

The food prepared by the in-house chef has also been great - I'm so happy that he gets such a nice variety of foods. We've been very happy with having him at Monkey Puzzle.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

I looked around all the daycare nurseries in Notting Hill and surrounding areas and Monkey Puzzle was by far the best I came across. The nursery staff are lovely - very happy, friendly, patient, caring and have a great sense of initiative. My son has been in the Baby room since he was 8 months old and I've always felt like he was well cared for. The menu for the children is excellent (an incredible variety and all healthy) and the garden and rooms lovely, well kept and very clean.

His days and activities are structured and fun (much more fun than he would have at home!) and I feel like even the babies are encouraged to learn. They are taken to play outside in the garden twice a day if possible, which is great. They also have a separate sleep room for the babies which is ideal, so the babies can have a proper rest during the day - none of the other nurseries I visited had this. Overall, I can't recommend Monkey Puzzle, Notting Hill enough.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter went to Monkey Puzzle for several years full time from a very young age. The staff are efficient, experienced and caring. I was pleased with the overall set-up, security and staff care. The environment gave my daughter confidence to be herself and provided a good foundation for social interaction, among her peers as well as adults outside the family circle. The day to day learning and exercises certainly gave her new skills. She learnt basic French there. An excellent place to entrust your child's daily care and early years.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Monkey Puzzle provided a safe, happy, learning environment for our child who attended from the age of 11 months until she went to school. The staff were all extremely caring and guided us through the early years of our daughter's life, with extreme care and consideration. For two working parents, this was the most fantastic nursery, which offered us complete piece of mind that our daughter was in great hands. Our daughter thrived throughout every stage, from being toilet trained, to learning how to write her name. I would recommend this nursery to any working parent who has the requirements for longer hours and piece of mind.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter went to this nursery for two years. I am a big fan of the nursery and have several friends who also send their children to it. The staff are lovely, they have been there years and the owner is a local working mum with 3 small kids who also go there. My daughter left recently as we are moving to Spain but I would not hesitate to recommend anyone to go there. Please contact me should you need to. Thanks.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Having had my 3 year old daughter here for a short interim period whilst waiting for my in-laws to travel over to take care of her. I am really happy to say that during this 8 week period my daughter has really developed in confidence. I have now decided to keep her at Monkey puzzle St Johns as I think they have really helped her to develop. Her confidence is really showing verbally and also through her artwork she brings home and her songs she likes from Nursery. We have a key worker who is consistent in telling us of our daughter's daily routines and learning path. The security is also great as the doors are controlled by fingerprint scanning system.

How likely would you be to recommend Monkey Puzzle Day Nursery Notting Hill? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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