Rascals Day Nursery

591 Doagh Road, Ballyearl, Newtownabbey BT36 5RZ

Group: Rascals Day Nurseries

Person in charge: Pamela Ferguson (Nursery Manager)

Local Authority / Social Services: Northern Health and Social Care Trust

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.5 (maximum of 10) for Rascals Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Rascals Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.93 for Rascals Day Nursery is calculated as follows: ( (134 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.93

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.6 Points relating to the number of positive Reviews for Rascals Day Nursery is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Rascals Day Nursery has a Review Score of 9.5 (9.530)

Average Ratings

  • Excellent
    12
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rascals Day Nursery?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rascals Day Nursery

  • Mother of Child
    8
  • Father of Child
    4

The girls at Rascals have worked so hard with my wee boy since he started 3 months ago. I was very wary of leaving him with anyone outside the family - but there is nowhere else I’d rather leave him now. He absolutely loves going in the mornings and he loves all the girls who work there. They have so much structure and stimulating activities for him that he has come on so much developmentally.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Pamela Ferguson at Rascals Day Nursery responded to this review on 11 May 2018:

It's our pleasure! Thanks for the review.

Both my boys are at this nursery, the youngest from two months the oldest for the last two years - we love this nursery. The staff have been fantastic and it is obvious that both boys have been brought on by going to this nursery - there is a lovely sense of community and the staff know both children extremely well. I would highly recommend Rascals Ballyearl.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Roger D'Arcy at Rascals Day Nursery responded to this review on 09 May 2018:

Dear Grainne,
Thank you so much for taking the time to write this review. I know all the staff will be delighted.

Fantastic day nursery which our daughter has attended for 2 years. She loves going to Rascals every week and telling us what she has been up too.

The staff are excellent and the children really engage with them through the structured learning programme set in place.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter started with Rascals in January at the age of nine months and the care and attention that she has received has been fantastic. The management and staff within the nursery are very helpful, kind and caring and nothing seems to be a problem. My daughter loves going to nursery and enjoys the company of the other children. She has settled in with no problems and I know that she is in great hands, so I do not need to worry. I tell all my friends about the nursery and how much I love her going there, as she has become a little social butterfly now.
Would recommend this nursery in a heartbeat to anyone.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My 2.5-year-old daughter has been attending Rascals for 2 years. Every day when we drive past Rascals whether she is going or not, she gets really really excited at seeing her favourite place!! I believe she would not be at high level of playing with others, caring for others and communicating and problem-solving if she did not attend Rascals.

My eldest did not attend daycare, as I felt nowhere was good enough!! However I did not visit Rascals, I only wish I had, it is totally perfect! Every parent should visit Rascals!!!

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son loves this nursery! Always happy going in to play with his friends and staff. Lots to do and play with. Hygiene is always 100% as are meals and routine for the children. The manager and her team have time for every parent with great communication skills.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My son attended the nursery from when he was 17 months until he was 6. The staff were very friendly and helpful, I would highly recommend this branch to anyone looking for childcare. The premises are very clean and well equipped.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Excellent nursery, great staff and my child loves going there!
A good range of activities are offered on a daily basis, and I have been impressed by the engagement shown by the staff with the children.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My son started Rascals in March 2013 & recently left as is starting primary school. All the staff in Rascals BE will be greatly missed. They are all so friendly and work so well with the kids. My son loved every minute of his time here. From the baby room right through to pre-school the development we noticed was excellent, the attention to detail of all the team and the care they showed each day made it so much easier knowing my son was happy. There is a wonderful sensory room and 2 outdoor play areas which are frequently used. The menus are excellent with healthy freshly prepared food each day by the resident chef. More recently mynurserypal was introduced which I especially loved as I could log in at any point during the day and could see pictures from that day, descriptions of what my son was doing, how he was behaving and what he had eaten. Thanks for a wonderful few years x

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My son joined Rascals in 2014. The staff are excellent, from the moment you enter the nursery the staff always say a cheery hello to the child first - using their name and then the adults! All the staff take their time to learn each child's name, it is the wee touches like this that makes Rascals BE so special. The structure and activities for each stage are excellent. The sensory room is a definite favourite as is the outside play area. It is great to see the children outside at every opportunity - from babies to pre-school. Prior to him going into nursery I was concerned he would be inside all the time - most days, weather permitting, he is playing outside when I collect him! The food is excellent, all meals are freshly prepared by the resident chef. The diet is healthy and varied. My NurseryPal lets me log onto the website whenever I want to see photos, activities, sleep time, what he has eaten - his own daily online diary! An excellent resource for working parents.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been attending Rascals from February 2015, and loves every minute of it. All the staff are very welcoming and provide a variety of activities throughout the day for him to enjoy and explore. It is very reassuring to be able to log onto MyNurseryPal at anytime in the day and see what activities he has been taking part in and photographs of him playing away happily.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter smiles from the minute we drive into the car park, rushes out of car and runs in the front door! where she is always greeted with a friendly face and a warm welcome. The smell coming from the kitchen with the chef's homemade food is mouth watering!! We are amazed everyday at the new things she can do. The nursery/action rhymes are never ending. As parents we love our daughter getting outside, and the staff no matter the weather will get the welly boots, hats, scarves and coats on our little toddler and out she goes! The daily photos on My Nursery Pal show us the amazing and messy things she does everyday.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

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