Busy Bees at Livingston - Alba

Alba Campus, Rosebank, Livingston EH54 7EG

Carrying out professional childcare for the 0-5s in the Livingstone community, Busy Bees at Livingstone - Alba Nursery is ideal for the development of babies, toddlers and pre-school children; providing a safe and homely environment in which learning, communication skills and creativity can flourish.

All staff are trained to safeguard the health and security of children; standing up for good hygiene and nutrition and pursuing the goals set out by regulators which are recognised as effective throughout the day nursery sector.

Group: Busy Bees Nurseries Ltd

Person in charge: Emma Artis (Manager)

Local Authority / Social Services: West Lothian Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Christmas, New Year & Easter

Overview

The Review Score of 9.3 (maximum of 10) for Busy Bees at Livingston - Alba is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Livingston - Alba in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 12 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.693 for Busy Bees at Livingston - Alba is calculated as follows: ( (131 Excellents x 5) + (41 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 179 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.6 Points relating to the number of positive Reviews for Busy Bees at Livingston - Alba is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 12 Reviews ÷ 20 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Busy Bees at Livingston - Alba has a Review Score of 9.3 (9.293)

Average Ratings

  • Excellent
    12
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Livingston - Alba?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Livingston - Alba

  • Mother of Child
    12
  • Father of Child
    2
  • Grandmother of Child
    1

Overall, I am extremely impressed with the professionalism of the staff and the knowledge of the manager. The staff are very approachable and my granddaughter is very comfortable with the staff looking after her, this makes it easier to leave her in their care as she is very happy to go with the staff. I feel confident that she will flourish with the care from the team at Alba Busy Bees.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.6 out of 5

My 1 year 9-month-old child started at Busy Bees at Livingston Alba recently. I can not fault the staff. They have transitioned him into the room with care love and warmth. I am confident in the mornings leaving him and excited to collect him to hear about the adventurous day he has had. The food is good and is always given an alternative he dislikes what is on the planned menu.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   5 out of 5

My little girl recently started here the start of January, in the mornings she is greeted with lovely staff. She freely goes to them without a fuss. She actively hugs and reaches for them even at the young age of 6 months that she is.

The menus are great and she is always well fed. A happy baby makes it easy for us to go to work.

Very impressed.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.3 out of 5

Overall, very happy with Busy Bees at Livingston - Alba. The staff in all the rooms my daughter has been in thus far has all been excellent. We decided on Alba originally after meeting the manager at the time. She was very welcoming and knew the children and parents. Since the manager has retired, I feel the management are less visible at the nursery, however saying that, the increase in the use of email for communication has improved and been welcomed.
My daughter key worker is excellent, not only a credit to the toddler room but that of the nursery. I would have liked the nursery to offer government-funded places.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   3.6 out of 5

Our daughter attended the nursery on an open day in April of this year. The manager really could not have been nicer, more helpful or down to earth.
We felt really comfortable in the nursery and felt an overall sense of comfort, which was extremely important to both myself and my husband.
From seeing the day to day running of said nursery, we felt confident our daughter would flourish here and be well looked after.
Five months on, and I can safely say those feelings haven't changed and our daughter is doing incredibly well.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.5 out of 5

I LOVE this nursery! My son has been here for 10 months now and is in his second room here. The staff are amazing with the children and all of the staff know all of the children, including the chef who even knows my son. There are always lots of activities going on and my son always looks forward to coming to nursery. The staff are so friendly and helpful and nothing is too much trouble for them.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   5 out of 5

I have used this nursery for both my children and they have been very accommodating with regard to our rather odd shift patterns and being able to accommodate these.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.4 out of 5

Amazing staff, welcoming atmosphere. Feel safe and happy. My baby is always happy with drop off and pick up! The transition has been amazing!

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.9 out of 5

I love the nursery and cannot fault it, all the girls are amazing with my daughter. Her key worker has been helping with her signing and all the other girls too.
Would definitely recommend it.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.5 out of 5

My 3 children have all gone to Busy Bees at Livingston - Alba campus over the last 5 years and without question, I cannot praise them highly enough. We genuinely couldn't have asked for better care. The team at Alba have cared for the boys as their own, growing their confidence, treating them as individuals, encouraging and nurturing each of their own interests and strengths and helping them to become kind, compassionate and well-adjusted kids. Will be very sorry to leave the nursery when our youngest starts school.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   5 out of 5

Our son started a couple of months ago 1 day a week in the baby room. He absolutely loves it and we fell in love with Busy Bees as soon as we walked in! The staff are great and we love having him there and over the next few years!

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   5 out of 5

Our son loves going to nursery and the staff are brilliant. It’s a really friendly place. Although childcare isnt cheap, I fully appreciate that the care given is invaluable.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.9 out of 5

Both my children love going to nursery and the staff are all fantastic. Staff always give me great feedback at the end of the night about what my children have been up to through the day.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.7 out of 5

My son only joined this nursery in January '17 and since then the staff/management have always been very welcoming. My son has learned so much the past couple of months and loves going to nursery which makes me feel at ease. On collection, the staff are great at passing on any information, ie. what he has been doing/eating and if there are any issues I need to know about. I could not recommend this nursery any more, my son is quite a picky eater and they always try to encourage him to try new things. The nursery is always clean and tidy.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   4.9 out of 5

My little monkey has just turned one and has been attending the nursery since the start of Oct 2016 and he loves it. I cannot praise the staff highly enough they are amazing and I have noticed a big difference in him since he's been going. The ladies that look after him are brilliant and he loves them, they are friendly and I would recommend them to anyone. Also, the food is freshly made on site and is of a high standard. It's a lovely environment and I feel at ease leaving him there as I know he's safe. Overall fantastic.

How likely would you be to recommend Busy Bees at Livingston - Alba? Extremely Likely

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Average Rating:   5 out of 5

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