First Steps Day Nursery

Caduceus House, Upper Warrengate, Wakefield WF1 4JZ

First Steps Day Nursery, Wakefield, West Yorkshire
First Steps Day Nursery, Wakefield, West Yorkshire
First Steps Day Nursery, Wakefield, West Yorkshire

First Steps Day Nursery aims to provide a stimulating and educational developmental play with lots of fun activities, within a carefully planned curriculum, with qualified, experienced, friendly, enthusiastic, caring staff.

The nursery caters for children up to the age of five years, offers full and part-time sessions, and welcomes children with additional needs. There are well-equipped rooms in all areas, creating a friendly, fun and homely atmosphere. First Steps provides nutritious, home cooked food and a large, safe outdoor play area. There is wheelchair access, a large car park and CCTV in operation.

First Steps Day Nursery is committed to working towards the Early Years Foundation Stage (EYFS). Within the nursery, all the children are supported in developing their potential at their own pace. The nursery offers a curriculum that helps children to achieve their potential. Although children develop at their own pace, staff hope to prepare each child for the transition to school.

Owner: Yorkshire Health Charity (Wakefield and District Health and Community Support Ltd)

Person in charge: Louise Fairbrass (Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council

Number of Staff: 24

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Registered Charity Number: 226121

Total Places for Children: 68

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays

Parking:

Onsite car park for drop off and collection only

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 First Steps Day Nursery has a Review Score of 9.3 (9.257)

The Review Score of 9.3 (maximum of 10) for First Steps Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for First Steps Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.889 for First Steps Day Nursery is calculated as follows: ( (96 Excellents x 5) + (12 Goods x 4) ) ÷ 108 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.368 Points relating to the number of positive Reviews for First Steps Day Nursery is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 5 Reviews ÷ 13.6 Target = 0.368

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend First Steps Day Nursery?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to First Steps Day Nursery

  • Mother of Child
    6
  • Father of Child
    3

My son attends the holiday club at First steps and attended the day nursery up until him leaving for big school in September. The staff here are amazing, spending the time to get to know both him and us as a family, it really feels like we are leaving him in the hands of friends. His learning has been accelerated because of his good start here and the activities they offer always seem fun and varied.
The meals are particularly fantastic, he eats much better at nursery than we do at home, he tries foods from other cultures and countries and everything is always fresh and home made which is great.
I was gutted when he left to go to school and can't tell you how pleased I was to learn of the holiday club, it literally has saved us and they are very flexible fitting us in at short notice at times which really helps working parents such as ourselves.
Thank you first steps for being the best nursery we have encountered and I can't wait to leave our next baby with you in the near future ;)

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Louise Fairbrass, Manager at First Steps Day Nursery responded to this review on 07 Jul 2017:

Hi Louise
Thank you for your review, we really appreciate it. It's a pleasure to care for your son and always lovely to find out how he's been getting on at school. Our holiday club is a great way of us keeping in touch with our big boys and girls and we can't wait until baby number 2 is here too.... not long now :)

My son has been attending this nursery for the last 2.5 years and is currently accessing their holiday club. He is always happy, busy and well looked after. He gets better fed than I do at home, with their own growing garden and healthy foods from around the world. The girls really do spend time getting to know him and take a genuine interest in what he's been up to and his time there really helped him with his starting point for big school.
I wouldn't hesitate to recommend this nursery to anyone, it's great

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Louise Fairbrass, Manager at First Steps Day Nursery responded to this review on 07 Jul 2017:

Hi Scott
Thank you for your review, it's nice to hear what our families think of the care your children receive. We are very proud of our menu's so thank you for giving them a mention :)
We can't wait to look after baby number 2!!

My son has been attending First Steps since October 2016 and has really flourished whilst in their care. The nursery has a real family feel with a genuinely caring environment. The nursery itself is bright and well-equipped, with plenty of inside and outdoor space for the children. I'm particularly impressed with the focus on healthy eating and wellbeing. As a parent, I feel incredibly well-supported when my son is going through challenging times, whether that's sleep problems, potty training or chicken pox, and I always feel well informed regarding his development and growth. There's a wide diversity of children at First Steps, and I think that's really important for children's personal development in terms of learning about difference and respect for others. I wouldn't hesitate to recommend First Steps to parents and carers.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Louise Fairbrass, Manager at First Steps Day Nursery responded to this review on 07 Jul 2017:

Hi Hayley
Thank you so much for your wonderful review! It's a pleasure looking after your son and all the other children in our care :)
And you know that anything you need whether it be support for yourself or for your son, we are always on hand to try and help, even if it's just with a cup of tea and a choccy biscuit :)
Louise x

Staff are extremely honest, friendly and hard working for every child.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Louise Fairbrass, Manager at First Steps Day Nursery responded to this review on 20 Jun 2017:

Thank you so much for your lovely review! Your son is a pleasure to care for :)

Excellent nursery. I wouldn't send my son anywhere else. Lovely staff who really care about my son's welfare. I couldn't wish for anything better. The food is nutritional.
My son always looks happy to be there.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Louise Fairbrass, Manager at First Steps Day Nursery responded to this review on 12 May 2017:

Thank you Louise! We wouldn't let you send your little boy anywhere else anyway! We love him too much.

Extremely pleased I chose this nursery for my little girl. Very friendly staff and have the kids best interest at heart. They always put the children first. Very organised. My other little girl will definitely be going here too.

Always have smiles on their face and the rooms they have for the children are all fun and packed with lots of activities to do.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Excellent environment and staff. When my son first joined they made a real effort to develop his pincer grip. He loves it there.

Staff seem to take a big interest in each child. No surliness or grumpiness. Just a very good nursery, and cheaper than others we've looked at, too.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Staff are very friendly and approachable they made my daughter feel very welcome and were very supportive when she had attachment issues.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Really happy with this nursery. The staff are all really friendly and welcoming. My daughter seems really happy when she is here.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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