Spring Nursery Big Cherry Tree

Cherry Tree Children’s Centre, Arncliffe Road, Halewood, Liverpool L25 9PB

Group: Action for Children

Person in charge: Julie Rymer (Manager)

Local Authority / Social Services: Knowsley Metropolitan Borough Council

Number of Staff: 14

Service Offered: Nursery School (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 90

Age Range: from 0 years 3 months to 3 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Christmas

Overview

The Review Score of 9.1 (maximum of 10) for Spring Nursery Big Cherry Tree is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Spring Nursery Big Cherry Tree in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.625 for Spring Nursery Big Cherry Tree is calculated as follows: ( (64 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 96 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.444 Points relating to the number of positive Reviews for Spring Nursery Big Cherry Tree is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 8 Reviews ÷ 18 Target = 0.444

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Spring Nursery Big Cherry Tree has a Review Score of 9.1 (9.069)

Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Spring Nursery Big Cherry Tree?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Spring Nursery Big Cherry Tree

  • Mother of Child
    6
  • Father of Child
    2

My son has been with the nursery for a few years now since he was a toddler. When he first started his progress there was remarkable and we never had any doubts that he was safe and well looked after. The staff have always been very friendly and caring, always doing what they could to help and inform us. He is currently attending After School club - they pick him up from the nearby school and keep him entertained until I pick him up, he really enjoys having more time to play with his friends. He also goes to Holiday Club occasionally and they always try to fit in fun activities for the kids. They have recently moved into a new building, very clean and well fitted, and you can see the efforts made to keep children safe there. Highly recommend it.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Julie Rymer, Manager at Spring Nursery Big Cherry Tree responded to this review on 28 Mar 2018:

Thank you so much for your kind comments.

Staff who look after my daughter have her best interests at heart every single day. They make her happy and look after her when needs be. My daughter attends breakfast club and after-school club and as a working mum, I want to feel that she is safe almost as if I am dropping her with family which is exactly the feeling I get with the management and staff at Cherry Tree. Any issues are dealt with immediately in confidence. It is also very re-assuring to always see a senior member of staff on hand and playing an active role within the setting.
My only negative is the after-school menu set by head office. This menu needs a serious review, there need to be more options for the less adventurous children otherwise you will have children who have not eaten since lunchtime and are being collected at tea time! There need to be more hot snacks in winter and children need to be offered food snacks instead of fruit only.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

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Average Rating:   4.6 out of 5

Julie Rymer, Manager at Spring Nursery Big Cherry Tree responded to this review on 22 Mar 2018:

Thank you for your review. I can report as I type that the menus are currently being updated by our dedicated team. They are making changes to the menus to accommodate the new spring season and ensuring that all we serve to our children is healthy and well balanced. Once the menus have been finalised I will share with you and welcome your comments. Thanks again.

My son is currently being looked after in the toddler room and I also used the wraparound facility last year for my older son. I am very pleased with the level of care they both received and would highly recommend this nursery. The staff are friendly and caring and great with the children and the new building is very bright and airy and welcoming.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter goes to this nursery and she loves it. I feel that she has come on leaps and bounds since starting nursery. All the staff are brilliant and always give very thorough feedback of her day.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

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Average Rating:   4.6 out of 5

Julie Rymer, Manager at Spring Nursery Big Cherry Tree responded to this review on 19 Mar 2018:

Many thanks for your lovely comments.

Both my daughters have attended this nursery from 2012 to current date. They have both enjoyed their time here and I have been very impressed with their development both socially and educationally. The staff have always given me constant feedback on their progress and have always welcomed my input. The out of hours and holiday club for the older children are fantastic too.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

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Average Rating:   4.5 out of 5

My children are very happy here and are well looked after. The staff are very friendly. They also provide a 'wrap-around' service taking and picking up my daughter to and from the neighbouring school which is invaluable.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter loves going to nursery and its all down to the wonderful staff. They are very approachable, understanding and work with you. I would highly recommend Big Cherry Tree to any parent.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

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Average Rating:   4.8 out of 5

I have been using this nursery since 2005 when I put our firstborn daughter in at 5 months old, she has now left the nursery and is in senior school. I now have two daughters in the nursery, one in the baby room and one in breakfast/after school club. Staff here have always been friendly and my children have always been happy and safe in their care. The new building they have recently moved to has been done up lovely and rooms are very clean and spacious. Overall I would highly recommend the nursery.

How likely would you be to recommend Spring Nursery Big Cherry Tree? Extremely Likely

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Average Rating:   4.4 out of 5

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