Treetops Acorns (Bolton)

Acorns Children's Centre, Lostock Lane, Lostock, Bolton BL6 4BL

Group: Treetops Nurseries Ltd

Person in charge: Joanne Wood (Manager)

Local Authority / Social Services: Bolton Metropolitan Borough Council

Number of Staff: 21

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 78

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Treetops Acorns (Bolton) has a Review Score of 9.7 (9.730)

The Review Score of 9.7 (maximum of 10) for Treetops Acorns (Bolton) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Treetops Acorns (Bolton) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.73 for Treetops Acorns (Bolton) is calculated as follows: ( (232 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 300 Ratings = 4.73

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Treetops Acorns (Bolton) is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 23 Reviews ÷ 15.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops Acorns (Bolton)?

  • Extremely LIKELY
    21
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops Acorns (Bolton)

  • Mother of Child
    19
  • Father of Child
    3
  • Grandmother of Child
    2
  • Stepfather of Child
    1

My son has serious food allergies and putting him into a child care setting filled us with anxiety but we didn't need to worry. Acorns have gone above and beyond to keep our son safe and ensure he is always included. They have been wonderful at listening and working with us as parents to learn and understand his needs. They have developed excellent allergy awareness and put procedures in place to keep him safe. They make adaptions to messy play and other activities to always ensure he can take part. He is very happy at nursery and we can relax knowing his keyworker is caring for him as if he was her own.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery, friendly team of staff. My child really enjoys it here.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The first time I came to this nursery, it was 5 years ago for my eldest daughter. I was very impressed with what she'd learnt and the amazing staff that are always welcome and helpful. This year our third child enrolled to this nursery again. It's always our first choice to bring all my kids to this nursery. Again they never let us down. All of my kids always wake up in the morning and want to come to the nursery. This nursery is the best place to prepare them for a big school.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son absolutely loves some of the activities he does at nursery and regularly shows me pictures of his activities and his friends. He shows his toys that he likes to play with in the mornings.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I think Treetops is a lovely nursery. My son is always excited to come to his session. The staff are outstanding and really nice. They look after my son really well. Such a lovely happy environment.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy from separation anxiety, it's a struggle to leave him in the morning sometimes. Since one member of staff has been in the Pre-school room he has made a special effort to make my son comfortable, so I can leave without the stress of feeling guilty. Staff at the nursery are very friendly and give each parent and child special attention. I feel I can approach the pre-school staff and manager if I ever have a problem.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

My little one has been art Treetops Acorns for a year now, she attends two days a week but settled really quickly. The staff are really friendly and cannot do enough to help. My little one has grown in confidence whilst at Treetops. I would defiantly recommend.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

As a mother I couldn't ask for anything more than my son bouncing out of bed in the morning all giddy for "nursery day". He is happy well looked after and thriving. The staff are brilliant and always look for opportunities to help him grow.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little but loves every day at this nursery. His speaking/learning, in general is fantastic due to the time and care he is shown from all the staff. The displays around nursery are fantastic, we're always kept up to date with his development and the staff management work closely with us to ensure the best results. I'd definitely recommend Acorns to anyone.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff always helpful. My granddaughter is always happy and enjoys all the educational activities. Well balanced meals everyday. Plenty of outdoor time.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

In the recent months the nursery has made a massive improvement and has improved it's consistency of staff. The management team are great and very helpful and my children have a lovely bond with the staff. My children have come on a lot through going to nursery and are learning new things every day.

How likely would you be to recommend Treetops Acorns (Bolton)? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The nursery has really embraced change in the past months. New management with new ideas and pleasant staff all working together bringing exciting inclusive events to the nursery. The children all seem really happy and my grandson has enjoyed the varied activities, the community service visits, fire service, police service and health education from dental services. The nursery managers are approachable and accommodating and I would recommend Acorn Nursey to other parents.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Overall the nursery is brilliant and my daughter loves going. She loves the staff and the children. The management has improved since one of the member of staff got her permanent position. Very approachable and can speak to her about anything. Staff in my daughter's room are also fantastic.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

The nursery has improved massively over the last few months since the change in management. My son (4) is really enjoying it and it's a lovely environment. I have just enrolled my second son who will be starting at the end of Summer. The staff in Crocs are lovely and it's obvious they really enjoy being with the children.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending the nursery since he was 8 months old. He settled in quickly with lots of care and attention from his key worker and is now very excited to move up to the next room having been given time to get to know the staff and allowed to integrate.

The nursery provides excellent, home made varied food which he invariably eats every bite of. Unless it's salmon!

He has fun with his friends doing lots of fun activities and going for walks in the buggy bus and is turning into a confident, cheeky, happy 15 month old.

The staff at Acorns are excellent, they all know my son even if they work in a different room and he's comfortable with everyone.

We are kept up to date with what is going on with a monthly newsletter. When my son has been poorly staff have noticed quickly and ensured he has received the correct treatment. They know him well enough to notice when he's just not himself.

Acorns is an excellent nursery and I wouldn't hesitate to recommend it.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Treetops Acorns (Bolton) responded to this review on 29 Mar 2017:

Thanks for the great review!

My daughter currently attends Treetops Acorns Nursery (Bolton) and I have nothing but good things to say about the nursery, the staff are friendly welcoming and helpful and nothing seems to be too much trouble. My daughter loves the time she spends there and has a fantastic relationship with her key person and the other staff members. They run regular parent workshops which mean I can have the chance to spend some time with my daughter in her nursery environment, to play together, and join in the activities that have been set out. She comes home with a diary sheet that tells me what she had eaten and the activities she has joined in with that day which is great for Dad to read when we get home as he doesn't get to collect her from nursery very often. Acorns are helping to shape my little girl into a clever confident child! Thank you Jo and Team for all that you do! You are the unsung heroes!

How likely would you be to recommend Treetops Acorns (Bolton)? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy loves it here and couldn't be happier. All the staff are caring and friendly providing a stimulating learning environment for my little one. When he is here I know he is in safe hands and cared for.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery is great. My son loves going. Since the Manager took over we have seen a great improvement. The staff moral seems to be very high and this has a very positive impact on the children. The girls are very caring and professional and my son loves them. I am very happy with the care he receives and the education is great. He always tells us what he has been learning. Fab team all round.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My son has been at this nursery for almost 3 years. He loves attending nursery as he's made lots of friends and loves all his teachers. He has become a confident helpful polite young man. The nursery is welcoming and provide a safe warm environment. Since attending this nursery, my son has come on leaps. He loves to learn new and exciting things and here is the where he does. I'd like to thank everyone who has helped with my son through the years so thank you.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Communication is excellent with lots of activities and the staff are friendly.

How likely would you be to recommend Treetops Acorns (Bolton)? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My stepson has been going to the nursery for almost two years now and I have nothing but good things to say about it. Whenever we pick him up he is always happy, and the staff are always engaging with the children. We have a unique family situation and staff/management have been extremely supportive and understanding, going above and beyond what really is required. There are also menus around the building so you know what your child will be eating, plenty of activities and photos up and the staff always fill us in on what our child has done that day, where they are up to etc. There has been a change in management and some staff over the past year, but fortunately, the staff that have stayed have been extremely helpful during the transition and always put us first, making sure we were familiar and comfortable with the new members of staff. Leaving your child at a nursery is never easy but the staff and management here really do make it as comfortable for our whole family as possible!

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Treetops Acorns for 2 years now and I have to say I couldn't be happier with the care she is receiving. At three years old she can recognise her name and tells me lots of different rhyming words. My partner and I always attend the parent workshops that have been introduced in the past couple of months and getting to know the staff on a more informal basis. I always feel extremely comfortable leaving my child in the care of the lovely and caring staff. I honestly have nothing but good things to say about this nursery. Special mentions to the staff in crocs who I have to say are amazing.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am very happy with this nursery. My child has come on so much since being here. I really enjoy the workshops they have where I can come and see the activities my child enjoys daily. The staff are always caring and welcoming.

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son attends the Treetops Acorns nursery and overall I find that the nursery cares for my son very well. Things that could be improved are communication with parents such as telling me how there day has gone, what they have eaten, what they have done etc, not to be handed a sheet of paper with his daily activities on. Having to provide wipes and nappies can also be a bit of a pain as already paying upwards of £700 for nursery care then surely they could be provided by the nursery.

How likely would you be to recommend Treetops Acorns (Bolton)? Neither Unlikely or Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Satisfactory

Food / Nutrition: Excellent

Management: Very Poor

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Poor

My son has been at Treetops Acorns for over a year & now I feel I can provide an accurate review.
He has moved through 2 rooms since starting and he has loved every room! The staff take time to get to know the children in their care and provide comprehensive handovers at the end of the day. The nursery have a great menu & for a fussy eater my son always eats everything when at nursery!
They are flexible with requests for extra days and work with you to find solutions to childcare needs.
I would recommend this nursery without hesitation

How likely would you be to recommend Treetops Acorns (Bolton)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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March 2017

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