The Playhouse Day Nursery

WHSmith Ltd, Greenbridge Road, Stratton, Swindon SN3 3LD

The Playhouse Day Nursery, Swindon, Wiltshire
The Playhouse Day Nursery, Swindon, Wiltshire
The Playhouse Day Nursery, Swindon, Wiltshire

The Playhouse Day Nursery is situated on the grounds of WHSmith, near to Greenbridge Industrial Estate.

The nursery’s location makes it ideal for parents working at WH Smith, as well as those living and working in the surrounding area.

Playhouse staff have a wide range of talent and experience in the health and nutritional side of the service as well as in encouraging early years education skills to develop.

Activities are set up with particular skills in mind, being age-specific so as to prepare children well for the move into primary school.

The nursery has a large outdoor area for children to explore. Fully-inclusive childcare fees (food, milk, formula milks and nappies) with no hidden extras, also give parents that extra peace of mind.

Group: Bright Horizons Family Solutions

Person in charge: Claire Hatherall (Manager)

Local Authority / Social Services: Swindon Borough Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 45

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 The Playhouse Day Nursery has a Review Score of 9.3 (9.298)

The Review Score of 9.3 (maximum of 10) for The Playhouse Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for The Playhouse Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.742 for The Playhouse Day Nursery is calculated as follows: ( (100 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 132 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.556 Points relating to the number of positive Reviews for The Playhouse Day Nursery is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Playhouse Day Nursery?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Playhouse Day Nursery

  • Mother of Child
    7
  • Father of Child
    2
  • Aunt of Child
    1
  • Cousin of Child
    1

Our daughter has been attending The Playhouse Nursery since 9 months of age. Her development in the care of the fabulous staff is streets ahead of others her age, who haven't had the benefit of early years education. We receive regular reports on her progress and development, with consistent standards across the nursery.
Quality and variety of food are second to none, she eats better than we do! The staff and management are wonderful, approachable and have nothing but the children's safety, welfare and development at their core.
Thank you to all at The Playhouse - keep up the amazing work you do.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Fantastic nursery, staff are great, always polite and friendly. Nothing is too much trouble for them.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The Playhouse Nursery is a friendly childcare nursery. The staff are very friendly and provide very good care towards the children. The staff also give good feedback at the end of each day and I know that many parents value the contribution of the staff team.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

A small friendly family orientated nursery with very caring staff who clearly make the children in their care the centre of everything they do. Would highly recommend this nursery to anyone who needs child care for their child.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I never have any worries dropping my nephew off at the Playhouse, the staff are exceptionally welcoming, as well as professional. The other children are always smiling and this makes me more confident knowing that my nephew and his friends are having a fun time at nursery. The activities always sound fun when my nephew tells me what he has got up to. can honestly say I would recommend this nursery to others.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Great management, very happy and enthusiastic attentive. Food is amazing my child eats better at nursery than at home. Facilities slightly small and tired. Staff very fair with children. Recent change of staff and a few nice faces I haven't been introduced to which is a shame. Great activities with the children trying new things - very engaging. The staff I am familiar with are great. I always feel at ease when I leave my child in their care. They always take the time out to talk to me and update me on my child's day. I get the real sense they monitor my child's growth and performance.

How likely would you be to recommend The Playhouse Day Nursery? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

I have used the Playhouse Nursery for the last 6 years - both my daughters have loved their time there and have flourished in the care of the Playhouse team. The staff are amazing, they take such a personal interest in the children and their development. I can't recommend this nursery highly enough.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

marketa, mrkg at The Playhouse Day Nursery responded to this review on 15 Sep 2015:

Thank you for your feedback, we really value what our parents think about our nursery.

The Playhouse is a wonderful nursery both my children have been to this nursery and my son is currently there until Sept 2016. The team are just fantastic and have made my children’s first experience of child care a very memorable one! They do lots of fun activities and I can’t wait to hear all about my sons day when I pick him up he's always so happy and enjoys telling me about all the fun activities he's done and little things he's learnt.

The nursery standards are incredible high and this is reflected in the children and certainly wouldn’t have any concerns in recommending the playhouse to Friends looking for childcare. It’s only a small nursery which I love as it’s just like a big family all the staff know my children and always make my son feel very welcome when I drop him off in the morning.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Julie-Anne Hayward, Website Administrator at The Playhouse Day Nursery responded to this review on 11 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

I would always recommend Playhouse nusery to any family. My son currently attends the nursery 5 mornings a week. Before that my daughter attended the nursery for 4 years. I feel both children had the best care and attention possible. The staff and manager are great and I can not fault them. My Daughter and Son adore going there and I don't think I have every had a morning when it has been a struggle to get them in.
I personally think it is largely due to the Playhouse nursery that my daughter had such a great start when she started school. They are always learning through play and are helping my son who is struggling with certain aspects of learning. There are always lots of activities to keep the children interested and each child to my observation is made to feel special.

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Julie-Anne Hayward, Website Administrator at The Playhouse Day Nursery responded to this review on 11 Sep 2015:

Thank you so much for your great feedback. We really appreciate it.

I am a full time working mum and have three children aged 11, 7 and 3. My oldest son was 16 months old when I first started using the Playhouse nursery and during his time there I was extremely pleased with the standards of care he received. Since then I have gone on to have two more children who both attended the nursery from 3 months of age. I had absolutely no hesitation in continuing to place my children there as the staff are amazing and really develop great bonds with the children in their care to make sure that they feel safe, secure and happy. I have seen my two older sons grow up eager to learn and totally ready for school and this is largely due to the activities, stimulation and development that the nursery provides. I am sure that when my 3 year old daughter starts school next year she will also be totally prepared. I would have no hesitation at all in recommending the nursery to other working parents - my children all loved their time there which is the best endorsement of all!

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Julie-Anne Hayward, Website Administrator at The Playhouse Day Nursery responded to this review on 11 Sep 2015:

Thank you for your feedback, it means a lot to us.

Thank you to all the staff at the Playhouse Nursery for all your care, support, creativity and understanding. I have been so pleased with all your hard work caring for my daughter over the past 4 years!

She has loved being at nursery since she was six months old and over the years has enjoyed garden time, creative fun, baking, singing, stories, role playing and much more!

She has had an amazing time and all the credit needs to go to the wonderful staff that have all looked after her so well. We are sad she is leaving this month to go to school but you have made sure that she is ready! She has come on leaps and bounds and has become a lovely, clever & creative little girl with all your help. I would definitely recommend. Thanks all!! x

How likely would you be to recommend The Playhouse Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Julie-Anne Hayward, Website Administrator at The Playhouse Day Nursery responded to this review on 11 Sep 2015:

Thank you very much for your warm words about our nursery. We really value your positive feedback.

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March 2017

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