St Columb Major Children's Centre, Newquay Raod, St Columb TR9 6RW
Owner: Major Steps Childcare
Person in charge: Sue Oliver (Manager)
Local Authority / Social Services: Cornwall Council
Number of Staff: 25
Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care
Registered Charity Number: 1163764
Total Places for Children: 45
Age Range: from 0 years 3 months to 11 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0800-1800
When Closed: Bank Holidays, 2 weeks at Christmas and 1 day during the summer term
Major Steps Childcare has a Review Score of 6.4 (6.389)
The Review Score of 6.4 (maximum of 10) for Major Steps Childcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Major Steps Childcare in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Major Steps Childcare is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.556 Points relating to the number of positive Reviews for Major Steps Childcare is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9 Target = 0.111 , then divided by 2 = 0.056
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Stephanie P (Mother of Child) on Thursday 20 October 2016. Relates to October 2016.
Excellent nursery. Friendly welcoming staff always going out of their way to maintain high standards for my child's needs.
My child has been with the nursery since she was 16 weeks old and I have never felt so comforted and reassured that my child is in good hands.
There were several settling in sessions which my child attended prior to starting at the nursery full time, in these sessions my child got to spend time with her Key Worker and the other children she would be spending her days with.
All I have are positive statements to make about this child care provider.
How likely would you be to recommend Major Steps Childcare? Extremely Likely
Overall Standard: Excellent
Facilities / Outside Space: Good
Resources / Equipment / ICT: Good
Food / Nutrition: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Major Steps Childcare