Flying Start @ Helston

Clies Yard, Meneage Road, Helston TR13 8RG

Flying Start & Helston is a facility that is committed to quality early years learning with a safe and stimulating environment, staffed by trained professionals who are also supported by the service to reach their potential.

The aim is for children to enjoy an extensive range of experiences within an 'active learning' environment, where each individual child has a tailored journey as they progress towards the challenges of full-time education.

Group: Flying Start

Person in charge: Lizzie Tingey (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 48

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.6 (maximum of 10) for Flying Start @ Helston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Flying Start @ Helston in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.568 for Flying Start @ Helston is calculated as follows: ( (158 Excellents x 5) + (77 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.568

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Flying Start @ Helston is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 10 Reviews ÷ 9.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Flying Start @ Helston has a Review Score of 9.6 (9.568)

Average Ratings

  • Excellent
    11
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Flying Start @ Helston?

  • Extremely LIKELY
    17
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Flying Start @ Helston

  • Mother of Child
    18
  • Father of Child
    2
  • Uncle of Child
    1

My child (11 months) always smiles upon seeing the staff on arrival each day. His activities are always really varied and the staff respond to his individual needs (and our parenting desires around sleeping patterns).
Thoroughly impressed but the professional nature of the staff and the care provided.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.9 out of 5

The staff are so friendly and caring and feel comforted knowing my daughter is happy and comfortable with not just her key worker but all staff in the baby room. The learning journies are great to see what she gets up to each week and we love looking at the photos and videos of her playing. Always receive great feedback at the end of each day about how she has been. Really good home cooked healthy meals. The building seems quite old and could do with a bit of updating in places but the staff do a lovely job of making it bright and cheerful with lovely display boards. The garden is a good size with nice areas for the children to do different things, my only negative would be the bark is quite messy and it would be nice to see some other type of outdoor material in that area.
A great nursery run extremely well by the manager and her fantastic hardworking team.

How likely would you be to recommend Flying Start @ Helston? Likely

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Average Rating:   4.6 out of 5

Flying Start is a small and very friendly nursery and pre-school with enthusiastic and committed staff who constantly interact with my daughter and keep her engaged and learning in a fun environment.
Often baking and making things for her to bring home to us they keep us informed of her progress with continual email assessments of her progress and activities.
She stays for lunch a couple of times a week and the food is always good and plentiful, so good in fact my daughter always eats it all and often has seconds.
A great environment with great people and I wouldn’t hesitate to recommend them to everyone.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   5 out of 5

Both my children have attended Flying Start nursery in Helston since they were babies. My children love going to nursery and they have come on leaps and bounds thanks to the hard work from all the staff. All the staff are welcoming, friendly and work so hard looking after the children. I have all the trust and confidence in the team when my children attend so I can go to work knowing they are in safe hands. The activities and education is fantastic and the boys love telling me about what they have learned. They often surprise me when they come out with new things nursery has taught them! This nursery has played a big part in helping me bring up two kind, polite and clever little boys.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.8 out of 5

Our little boy loves it at nursery! There are so many activities to do (various toys, sensory room, arts and crafts, cooking club, garden and visits into Helston). His key workers have been brilliant at focusing on what he really loves to do and create activities based on this for him, eg creating a paddling pool in the sensory room when he loved to splash in water!

The nursery is very accommodating and has been brilliant where things have cropped up and I have had to change his hours around at short notice.

I would not hesitate to recommend Flying Start to friends and family.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4 out of 5

My daughter loves it here at Flying Start in Helston, she has come on so quickly and with confidence. She asks why she doesn't go on a weekend! Lunches are healthy home cooked meals (she quite often has seconds!). A wide range of play/sensory equipment and activities with some home activities included. Will be hard to leave a great place and find somewhere just as fab!

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   5 out of 5

Excellent friendly, professional care at all times. My daughter took a while to settle in but reassurance was given to me every time I dropped her off and picked her up.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   3.9 out of 5

I am extremely happy with the way staff interact with children and the communication back to parents. They are always happy, polite and nothing is ever too much trouble.
I do believe the standard of the nursery expresses a lot of wear and tear and some elements need a lot of work to it. I also do not like the outside area being covered in bark, having witnessed a child throwing bark in another child's face and it is also extremely dirty.

How likely would you be to recommend Flying Start @ Helston? Likely

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Average Rating:   4.1 out of 5

The staff at Flying Start in Helston are wonderful. My daughter has had 3 key workers over the past year who have all been lovely. The nursery is quite tired and in need of a bit of a spruce up, but the staff make up for this. :)

How likely would you be to recommend Flying Start @ Helston? Likely

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Average Rating:   3.9 out of 5

Wonderful nursery! My son loves it there! And whenever he gets home from a fun filled day he is the happiest little boy I’ve ever seen. Often tired from the obvious large amounts of fun he has.

The staff are wonderful and give a great handover. Which is important to us for his health conditions. Never once had an issue with the staff. It was an easy change for us! I was apprehensive about going back to work but my son just took to it like a duck to water.

Only gripe I have is the lack of parking! But if that’s the only issue then there you go!

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.4 out of 5

Amazing team at Helston.
My little one has come in so far and now goes in without a fuss.
Always comes home telling me all the exciting stuff he's been doing!
Since being there he's also started trying new foods and eating much better which, before that was unheard of.
Highly recommend them!

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.3 out of 5

My son has been coming to this nursery since he has 10 months old and is now two. He enjoys coming and loves the staff members. It is clear the staff have formed a good bond with him.
He has come on leaps and bounds since joining and I am amazed by everything he has learnt. Stuff myself or Dad wouldn't think of teaching him.
I like that he is always doing different activities and that they get the children outdoors plenty.
I am also very grateful to Flying Start for allowing him to stay in nursery for longer sessions on times I have been desperate for childcare.

How likely would you be to recommend Flying Start @ Helston? Likely

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Average Rating:   4.4 out of 5

Since my son has been at Flying Start I have found the nursery staff to be very welcoming and helpful. My son settled immediately in the baby room and will soon be transitioning into the toddler room.
The activities the staff provide always look fun and inviting for the children. It's nice having the online e-log observation app so that I can keep track of my child's development and see the fun he is having.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   5 out of 5

We are so pleased that we chose to send our little boy to Flying Starts in Helston. When it was time for me to go back to work he was struggling with separation anxiety and found it difficult to be away from me so finding the right setting for him was very important. The staff at Flying Starts were brilliant and were very flexible at catering for our needs and helped us to settle our little boy in exactly how we wanted. Now he absolutely loves going to nursery, he is particularly fond of his key worker and feels as safe, happy and loved there as he is at home. This makes life so much easier for us as family and I know they will continue to play a key role in his future development.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.3 out of 5

A homely environment with a positive atmosphere. Staff are very welcoming and will go out of their way to make sure the children are happy. Very flexible and reliable and will always try their best to accommodate your family needs.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.8 out of 5

My son was very reluctant to leave me to start nursery. The staff have been flexible with hours and so nurturing in order to help him settle in and feel secure. I can call any time to see how he is doing and change hours to help him adjust.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.3 out of 5

We have used Flying Starts since January 2016 and are very pleased with it :) our daughter (5) was first to start there and now goes to school but attends Flying Starts during school holidays and my son (3) followed a few months later when I got a job. Both children love it there and have thrived. The ladies there always let me know how the children have been during the day and what they have had to eat (usually seconds, the food there looks amazing). I would recommend Flying Starts as it's a fun friendly atmosphere and great for the children.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.8 out of 5

My little boy has attended Helston Flying Start since April this year. He absolutely loves it and enjoys being there so much. The difference in him since starting here is huge. He was with a childminder beforehand and he is so much happier here. The staff are all so friendly and all know who is who with the children and they are all brilliant. His development has been helped by the staff tremendously. He loves the food and eats really well there. He always comes home happy and you can just tell he's had a good day. I can't recommend this nursery enough and tell everyone I know to go there.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   5 out of 5

All the nursery staff are very friendly. I have had children in baby room, toddler room and preschool and I cannot fault the nursery at all. They are extremely accommodating, very helpful and my children love coming here, they love thier key workers and all the children in the nursery. It's such a friendly and welcoming nursery and the whole team make the children feel comfortable. My children both settled in very well with help and support from the nursery staff. Only a weeks notice is needed for changes to requirements and emails are answered very efficiently. They offer a drop off service to the local school which is extremely helpful for working parents. Overall a very nice nursery and would highly recommend.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   5 out of 5

A fabulous nursery, my son has been attending since he was 8 months old and the staff have all been fantastically amazing and accommodating. Everyone is friendly and the manager will listen to any feedback/concerns or requests you have for you child. (They have been so accommodating for my fussy requests & change of hours lol) but most importantly for me it is not about how convenient it is for me or about the building you see when you go to view, it's about seeing that ALL the children are always happy and enjoying themselves, the stable environment provided.
The difference in progression & milestones my little one has achieved by attending this nursery have been incredible.
My little boy tells me all about his day and the trips out he has had with the staff, even in the baby room they took him to visit the library to join in the little clubs they run (nursery rhyme days etc) The food is a good variety and the only time my son will happily eat & try different things.
I cannot speak highly enough off all the staff at Helston Flying Start and would happily recommend them to friends.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.9 out of 5

A really good nursery my son is very happy here and always comes home telling me all the fun things that he has done. The staff are all kind and friendly and always let me know what my son has got up to when he's been there as well as how well he has eaten and any nappies that have been changed. The staff are always very welcoming to my son and make him feel happy and secure. The separate rooms based on age are ideal meaning the children are in age appropriate surroundings and doing age related activities.

How likely would you be to recommend Flying Start @ Helston? Extremely Likely

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Average Rating:   4.3 out of 5

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March 2018

Top 20 Mid-size Nursery Groups 2018

Recipient: Flying Start

Date: Thursday 01 Mar 2018

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