TiggyWigs, Burgess Hill, West Sussex
TiggyWigs, Burgess Hill, West Sussex
TiggyWigs, Burgess Hill, West Sussex

At TiggyWigs, childcare is the team's passion. They pride themselves on providing a high-quality, friendly, caring and stimulating environment for all the children in their care.

The owners are very proud to have such a qualified and experienced friendly staff team and parents can leave their children at TiggyWigs safe in the knowledge that their child will be safe, secure, happy and having lots of fun.

Professionals like to mirror the home environment and provide the comfort and facilities children expect from a loving family home, which is why they have dedicated one of the rooms to an open plan kitchen and dining room where staff can sit and interact with the children at mealtimes.

With this in mind, the nursery offers a full day of healthy balanced food choices including breakfast, lunch and tea and encourages plenty of daily exercise both indoors and outdoors.

Owner: Fiona Turville

Person in charge: Gemma Pena (Manager)

Local Authority / Social Services: West Sussex County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 40

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays & Christmas

Fees Guide: 8am - 6pm (Under 2) £48 (Over 2) £42.50, AM £30.25, PM £24.75

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 TiggyWigs has a Review Score of 8.6 (8.577)

The Review Score of 8.6 (maximum of 10) for TiggyWigs is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for TiggyWigs in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.702 for TiggyWigs is calculated as follows: ( (59 Excellents x 5) + (25 Goods x 4) ) ÷ 84 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for TiggyWigs is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend TiggyWigs?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to TiggyWigs

  • Mother of Child
    6
  • Father of Child
    1

Enthusiastic and attentive staff filled me with confidence leaving my son. Genuinely care for my child, he was always delighted to arrive and sad to leave. Fantastic array of activities, he was always covered in paint, glitter or else something else fun. Good menu with lots of variety. Always had great communication between parents and staff. I knew everything about my son's day. Overall an incredible experience where I felt happy and secure leaving my child in such a stimulating, encouraging, interactive yet personal environment. 10/10!

How likely would you be to recommend TiggyWigs? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

TiggyWigs is an amazing place, everyone is like family. My daughter was shy and not certain when started, now due to start school this year has grown into a young lady who is confident with speech and everything completely different girl -for the better. Would advise anyone to use this nursery, will be putting my second child there.

How likely would you be to recommend TiggyWigs? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am beyond impressed with TiggyWigs Nursery. When we first chose the nursery, I had some reservations, as I probably would have done with any choice, but the setting and the staff have surpassed all expectations I had, and I couldn't be happier. My child attends 3 days a week and has done since she was 10 months old. The care she gets here is phenomenal - There is rarely a day goes by when she doesn't come home with a painting, or a cake or something they have made. I've never once had any reason to worry about her whilst she is there, and she is always so happy at both drop off and pick up, I know the choice was the correct one. Since she has been at nursery, her social skills have come on leaps and bounds and her development is incredible. Her key worker is fantastic (as are all the staff) and there is a real home from home attitude about the establishment, she gets just as much love and care as she would at home with me. I cannot recommend TiggyWigs highly enough.

How likely would you be to recommend TiggyWigs? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am really impressed with the nursery. It has such a homely environment. My daughter is always happy to go to nursery. The time flew so fast she was just 1 and a half yr old when she started going to TiggyWigs now she is 3 and a half. It has been an excellent and amazing experience with TiggyWigs.

How likely would you be to recommend TiggyWigs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been enjoying going to Tiggywigs for over a year now and we will soon be sending his little sister. The staff have always gone above and beyond in ensuring that my child feels safe, supported and encouraged to have fun. He loves the activities both planned and spontaneous. It has been fantastic to see him develop strong bonds and relationships with the staff and his class mates.

How likely would you be to recommend TiggyWigs? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My children have been going to Tiggywigs temporarily while their usual childcare was unavailable. The staff and children could not have been more welcoming and it quickly felt like they had been there for months. The staff are incredibly caring and attentive and my children could not have been happier there.

How likely would you be to recommend TiggyWigs? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Great staff. Clean. Friendly environment. Safe.

How likely would you be to recommend TiggyWigs? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

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