Apple Tree Day Nursery

West Park Road, Horton Lane, Epsom KT19 8PB

Owner: Surrey and Borders Partnership NHS Foundation Trust

Person in charge: Angela O'Sullivan (Nursery Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 50

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Apple Tree Day Nursery has a Review Score of 9 (8.956)

The Review Score of 9 (maximum of 10) for Apple Tree Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Apple Tree Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.806 for Apple Tree Day Nursery is calculated as follows: ( (89 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.15 Points relating to the number of positive Reviews for Apple Tree Day Nursery is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10 Target = 0.400

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Apple Tree Day Nursery?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Apple Tree Day Nursery

  • Mother of Child
    8
  • Father of Child
    1

We went to visit a few nurseries when we moved to the area but fell in love with this one immediately. My son has been here for 6 months now and loves it so much he cheers when we drive into the car park. He currently does 2 days, soon moving up to 3. It's a very outdoorsy nursery which is perfect for him - they get out whatever the weather and as it's next to the forest they do great little exploration trips in the warmer months. There's lots of outside play space, gardens they dig in etc and inside they have regular creative things to do with the children. It's a very hands-on nursery and the staff are great, encouraging them to get stuck in and develop as they play.

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Great things about Apple Tree Day Nursery are:
A huge garden space with so many areas to explore, which is very rare to find.
There is a pre-school teacher, this gives kids a huge advantage in preparing them for school.
Staff turnover is low - In the 3 years we've been using Apple Tree the vast majority of staff have been consistent - this is extremely rare to find.
There is a blend of young and senior staff who are friendly and welcoming - The overall combined years of knowledge and experience in each room is high.
The car park is a decent size meaning that you can always find a parking space.
This nursery uses the Tapestry system so parents receive photos and video files of their children doing activities ... this always puts a smile on my face when I'm stuck in a meeting.
I could write a lot more positive things to say but there is a word limit ....

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Very dedicated and caring staff. Great nursery facilities with fantastic outdoor spaces. Days are always packed with new activities. Plenty of great feedback via Tapestry, giving great insight into day-to-day learning and aiding a structured plan for developmental steps. Management are very proactive and are keen for continuous improvement, embracing the views and feedback of parents. My boys are always happy to go and have big beaming smiles when I collect them. We made a good choice with Apple Tree Day Nursery.

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

sheree blades, Admin at Apple Tree Day Nursery responded to this review on 09 Feb 2017:

Thank you so much for this lovely review, we love hearing your feedback!

Both my children have been at Apple Tree Day nursery over the past 3 years and I have found that the key workers take great care of the kids. They continually think of new ways to entertain and help the kids learn. Both my kids have been really happy at Apple Tree and I highly recommend it.

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

This is a wonderful nursery that was recommended to me and I know why. My son has been there over three years and I couldn't be happier with the the nursery. When I drop him off I know he is safe and well cared for by the truly lovely staff. When I pick him up he is happy to chatter about his full day fun activities & challenges. His independence & confidence have gone from strength to strength whilst at Apple Tree & I have them to thank. He also eats really well there despite being a fussy eater at home. It really is a nurturing place & I feel sad that his time there is coming to an end with school around the corner.

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending Appletree for over 3 years since he was 1. He loves it, and so do I! I know he is in trusty hands. Everybody in the nursery is so happy, professional and helpful, and works really hard to make it such a nice place. They helped me enormously raising my son - potty training, eating, sleeping training, messy plays, art crafts, getting ready for school, and early exposure to foreign languages, just to name a few. The staff there are also very flexible and try their best to accommodate the parents' needs whenever they can. Highly recommended!

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I couldn't have asked for a better nursery for my children. The nursery has been wonderful and I feel completely comfortable while I'm at work knowing they are being looked after and are very happy. There is a lovely home away from home feeling and my children have made some wonderful friends. I have gone out of my way to recommend this nursery to other parents in the area looking for childcare as it is the best in my opionion.

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Appletree Day Nursery is an excellent nursery where all the staff go above and beyond the call of duty to offer the best care possible to the children. I have been amazed at how many different activities they do with the children, how much they keep you up to date with everything as well as the brilliant menus that they offer the children too.
The nursery building is lovely with an enormous garden and all the children are cared for so well. I could not recommend this nursery highly enough.

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Apple tree nursery for over 2 years now and we have always been very happy with the care and attention she receives. Staff are brilliant! A lot of effort devoted to early development and school prep. Outside space is fantastic, food is provided on site and is lovely. Couldn't wish for better nursery for my little one.

How likely would you be to recommend Apple Tree Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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