Caring Daycare at Godalming Binscombe

Loseley Fields Children's Centre, Green Lane, Binscombe, Godalming GU7 3TB

Caring Daycare at Godalming Binscombe provides full and part-time childcare and a programme of early years centred services. Qualified and experienced staff provide a varied programme that is individually tailored to the child.

Please visit the website for more detailed information.

Provides high-quality childcare which meets the needs of the families in the community in a safe and supporting environment.

They take pride in a highly trained and approachable staff, who create fun and stimulating surroundings, promoting a better future for every individual.

Group: Busy Bees Nurseries Ltd

Person in charge: Rosie Chappell (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 87

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Directions:

Located opposite Loseley Fields Primary School on Green Lane in Farncombe.

Parking:

There is a small car park attached to the adjoined children centre.

Overview

The Review Score of 9.3 (maximum of 10) for Caring Daycare at Godalming Binscombe is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Caring Daycare at Godalming Binscombe in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.657 for Caring Daycare at Godalming Binscombe is calculated as follows: ( (144 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 204 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.632 Points relating to the number of positive Reviews for Caring Daycare at Godalming Binscombe is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.4 positive Reviews (87 registered maximum number of service users ÷ 5). 11 Reviews ÷ 17.4 Target = 0.632

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Caring Daycare at Godalming Binscombe has a Review Score of 9.3 (9.289)

Average Ratings

  • Excellent
    12
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caring Daycare at Godalming Binscombe?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
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  • Extremely UNLIKELY
    0

Reviewer Connection to Caring Daycare at Godalming Binscombe

  • Mother of Child
    15
  • Father of Child
    2

This nursery is wonderful! Its space is second to none and the manager is always promoting the use of the whole area whatever the weather. We looked at 15 other nurseries in the local area, our little boy was premature and only 8 months when he started so the love and care was so important to me as an ex-nursery manager.
The thing that sold it to us above all else was the management, we felt an instant rapport.

They have always made safety and security a priority and I feel the staff are trained effectively and if there has ever been an area that needed developing the management team have got straight on the case. Our son is extremely happy here, he is safe and well catered for both activity wise and nutritionally - with his MANY allergies! I like the “open door” approach the team have and the management of his allergies - constantly thinking of ways to adapt activities to ensure he can participate fully. I couldn’t recommend them enough!

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.8 out of 5

I heard about Caring Daycare from about 4 other mother’s and childminders before I came to visit. It is my little boy’s first nursery and from day one we were made to feel very welcome and loved. The ladies are all very warm and kind towards the children and they have SO many toys, plus a wonderful garden. They’ve catered for our son's vegetarianism amazingly too, they have a great menu designed by nutritionists. The fabulous managers are understanding when we’ve had a few dramatic situations and very accommodating for me, as I am self-employed and often need extra sessions here and there. We are moving away and I wish they had a Busy Bees down in Dorset!

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.8 out of 5

I'm so happy to have found Caring Daycare in Farncombe, my daughter has been part of the family there since she was a baby. I've enjoyed watching her grow with there guidance and care into a fabulous, happy, carefree child with a kind nature and I believe they have played a huge roll in this. The nursery is well run by the manager and is a clean, friendly and happy environment for my child. I wish my son had gone here, but sadly that wasn't the case.

The food is second to none, and I'm always told what my child has eaten, and normally it's all of it.
I'm told when she has played and slept, I'm kept up to date with all the goings on of my child's day.
The staff are fantastic. And will be sad to see one of them leave.
Top marks from me for this excellent daycare.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been extremely happy at Busy Bees and my son has also settled in really well. A lot of the staff seem to genuinely care about the children and the facilities are good, especially the outdoor space.
However, I have been very concerned about staff retention in the past year and today one of my favourite members of staff announced she’s leaving. My daughter has started regularly saying that she doesn’t want to go into the nursery and I haven’t got to the bottom of why. It may be that she is just ready for school, however, the staff departures and difficulty with recruitment make her complaints more of a concern to me. I have already spoken to the management regarding my concerns but I do think that unless things do settle I will have to consider moving my son elsewhere in September.
To end on a positive though; the staff you do have seem totally committed to the children and I think they all work incredibly hard. So thank you for your hard work and care of my children.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Don't know

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Average Rating:   3.5 out of 5

Rosie Chappell, Nursery Manager at Caring Daycare at Godalming Binscombe responded to this review on 13 Feb 2018:

Thank you for your feedback. We appreciate our parents and families being honest so that we can resolve any concerns that you may have.

Recruitment is something that I as a manager take very seriously and something that doesn't often happen very quickly in childcare. I pride myself on ensuring that the right staff are employed for the job - those that have a passion for childcare and education, are caring and empathetic, and those that want to learn and develop their careers. We will be planning recruitment events to attract those that are looking for positions within a thriving nursery over the coming months.

Sadly we cannot always retain staff as their circumstances change and they often find themselves looking for a job with hours and roles that are more suited to their lifestyles. Busy Bees offer a lot of benefits to their staff along with myself having a very nurturing and supportive approach.

This year we have a high number of children leaving to go to School. We are already underway with plans to ensure the smoothest transition. This is such a huge step in the lives of children that it can affect them in many different ways. Our activities and experiences that we offer ensure the children are happy and confident for their big move.

Kindest regards.

My son has been at Caring Daycare nursery now for 6 months. He has settled in very well and really enjoys going to nursery and often talks about the staff in his room and gets excited in the morning when I tell him it's a nursery day! Each room has it's own very large outside space with lots of outdoor play equipment which is excellent for the children to run around in and burn off some energy. The nursery is in the process of a refurbishment which will be great when it is all finished. I feel confident that my son is well looked after at Caring Daycare and the NHS discount on fees is an added bonus!

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.8 out of 5

My child has just finished in the middle room and moved to the preschool room. Due to the care and attention of the staff in both rooms, he is both sad to be leaving his old room, but also excited to be moving up. The timing of the refurb has also meant that some of his old nursery staff have been in his new room making the transition so much easier. Appreciate this is a one off! Generally, though I’ve been really impressed and very grateful for the care shown by staff in settling my son into his new room.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.3 out of 5

My daughter really likes going to nursery and we rarely have tears at drop off. They are just completing a refurbishment which looks really nice. My daughter's key worker is lovely and, even though my daughter is only there a couple of days a week, she really knows her quite well. We had an issue a while back where staff were over cautious with high temperatures and this caused a lot of disruption, but this practice appears to have resolved itself.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Likely

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Average Rating:   4.1 out of 5

I have had children here since 2010 and have always been very happy with the staff, facilities and care provided. The staff are particularly engaged with the children and management always respond quickly to any issues or queries.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.8 out of 5

My son has attended Caring Daycare at Godalming Binscombe (Busy Bees) for 1 year now and he is thriving. His behaviour and learning skills has improved brilliantly.

I have no problems leaving him and he always comes home happy.

The staff are all very helpful and have a great understanding of each child’s learning.

Many more happy years to come at Caring Daycare at Godalming Binscombe (Busy Bees).

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter has been attending for nearly a year now and whilst nervous to begin, this soon wore off and she now loves going to nursery. The staff are great and she adores them and we have total confidence in leaving her with them.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter has been attending since her first birthday and absolutely loves going to Nursery! The staff are outstanding and provide a happy and caring environment. It is wonderful to have the peace of mind that she is so well looked after, especially if she is not feeling well.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.9 out of 5

My little boy loves the time he spends at nursery. The staff are always welcoming and I feel I am leaving him in caring hands. The nursery also has great facilities, particularly the outdoor space, which I know gets used as often as possible.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   5 out of 5

Love this nursery. All three of my children have come through here and exceeded all my expectations. The staff are friendly and inform us well after every session. I recommend this nursery to everyone. Outside space is brilliant gives the children a wide variety of activities. Always a smile on their faces.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   5 out of 5

My son has been very happy here. The nursery is one of the best I have seen for its outdoor space and play. The friendly staff have formed happy and positive relationships with my son (and us as parents) over the years.
Early drop offs are helpful and we get also get good feedback on his day at pick-ups. Would choose it all over again!

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.9 out of 5

Caring, understanding and always prepared to go the extra mile for your child. Very helpful and friendly no complaints from me or my son who adores the outside space and getting muddy.
Always easy to find someone to discuss my son's requirements with and any extra medicinal needs have been catered for as they would at home.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   5 out of 5

I love the nursery! My daughter is so happy here, she always has loads of fun, the staff are so friendly, welcoming and fantastic with the children.
There is a wide variety of things they do on a daily basis and she always comes home with new things she has learnt! Lots of messy play, loads of outdoors time, and she settled into a great routine with eating and sleeping since being at nursery.

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.2 out of 5

This nursery is wonderful!!
They have been so understanding and patient with my son, who doesn't really like going to nursery. He hates saying goodbye each week (he only goes for one session each week) usually his key worker has to tear him away from me. But both his key worker and the deputy manager have been so supportive in helping him settle. They have helped us each session to settle my son and help him understand that mummy will come back.
They also have lovely big rooms and huge outdoor spaces for the children. I love the tunnel in the bushes attached to the garden for the babies. They also have a wide range of toys to play with outside including lots of bikes. They also have wet suits so even if it is raining the children can still get some fresh air. This is very important to me as a parent as we don't have a garden so I love my son to have lots of outside time at nursery. I am greatly encouraged by the added bonus of the sports instructor who visits on a Monday and the music teacher who comes on a Friday, it is wonderful to see a nursery going beyond just the basics. One of the best nurseries in Surrey!!

How likely would you be to recommend Caring Daycare at Godalming Binscombe? Extremely Likely

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Average Rating:   4.3 out of 5

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