Teddies Epsom Nursery and Preschool

St Johns Chandlers Hall, Church Road, Epsom KT17 4AB

Teddies Epsom Nursery and Preschool, Epsom, Surrey
Teddies Epsom Nursery and Preschool, Epsom, Surrey
Teddies Epsom Nursery and Preschool, Epsom, Surrey

Teddies Epsom Nursery and Preschool, part of the Bright Horizons portfolio, is situated close to the town centre with great public transport links. Bright Horizons is proud to have achieved a Gold Award from the Royal Society for the Prevention of Accidents (RoSPA) for the fifth consecutive year earning them a Gold Medal (2016).

Children are well prepared to transition to school with the unique Ready for School Programme including Growing Readers, Writers and Mathematicians programmes.

The nursery provides a homely environment for both children and parents ensuring every child’s individual needs are always met.

The nursery provide an array of extracurricular activities including Creative Cooks, Green Gardeners, Sports Club, French and Spanish Club included in the fees and available for all children.

Group: Bright Horizons Family Solutions

Person in charge: Tasha Cottingham (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 70

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & between Christmas and New Year

Fees Guide: Please call the nursery for more information

Languages Spoken (other than English): Chinese - Cantonese, Arabic, Bulgarian, Bengali; Bangla, Czech, Spanish; Castilian, French, Hindi, Italian, Russian, Urdu

Directions:

Located just off East Street onto Church Road five minutes walk from Epsom High Street.

Visiting:

Ten minutes walk from the train station, which runs directly to Waterloo.

Parking:

The nursery has free parking, and a buggy shed available for parents.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Teddies Epsom Nursery and Preschool has a Review Score of 9.5 (9.516)

The Review Score of 9.5 (maximum of 10) for Teddies Epsom Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Teddies Epsom Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.73 for Teddies Epsom Nursery and Preschool is calculated as follows: ( (156 Excellents x 5) + (41 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 204 Ratings = 4.73

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.786 Points relating to the number of positive Reviews for Teddies Epsom Nursery and Preschool is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 11 Reviews ÷ 14 Target = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Teddies Epsom Nursery and Preschool?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Teddies Epsom Nursery and Preschool

  • Mother of Child
    13
  • Father of Child
    4

Another parent recommended the nursery to me and we have been at Teddies Epsom Nursery and Preschool for 2 years now. Our son absolutely loves the staff, he has made lots of friends, he eats well as the food is superb - healthy and balanced. The staff are super friendly and knowledgeable and they know our son very well. They show great interest in him and they challenge his learning. The manager is very experienced and she has been at the nursery for over 6 years. We love the place. Great outdoors and they take kids on regular outings. We strongly recommend Teddies Epsom Nursery and Preschool.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My wife & I are ever so impressed with how our son has settled in, we came from a nursery that failed to settle my son and Teddies Epsom has been a godsend. Our son loves his key person, he is ever so excited as soon as we reach the nursery car park, staff are warm and they greet us from the entrance all the way to my son's class. Every staff knows his name even teachers that are not in his room. The food is fabulous, great menu sample and chef is ever so friendly we know his cooking . The manager has been great from the start and has ensured safety, love and security for our son, I would strongly recommend Teddies Epsom to all parents who are indecisive of their choice of nurseries in Epsom.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Overall we are happy with the nursery. Our son enjoys going in every day and appears to have progressed well throughout his time. The nursery does have a genuine feeling of warmth and we certainly feel that our son is looked after and cared for in both a professional and family environment. The staff and management are approachable from top to bottom and deal with any issues that arise and we wouldn't hesitate to send any further children to Teddies.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I'm so lucky to have chosen Teddies Epsom. The staff have been so great with my child - I was really worried as it was my first child, I didn't know what to expect. The manager was very reassuring, she is a mum too and understood my requirements, then we met my son's key person, we bonded straight away.
My husband and I also are informed about what my son did - we get photos emailed to us almost on a weekly basis. The food is delicious, I can't fault it. The nursery is very traditional with a warm feeling and loving staff.
I am really happy with the nursery we chose for our son and will definitely recommend it to anyone who is looking for outstanding care. Thank you so much Teddies Epsom team.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been attending Teddies Nursery for 18 months and I am extremely happy with the care he receives there. All the staff are really friendly towards parents, even those of children in other classes. The food (which I was recently able to sample) is of an excellent standard (delicious!) and the chef is very friendly towards the children.

Parents are encouraged to submit photos and details of what their child has learned each week, which I'm not aware of any local nursery doing. As well as being a good way to record progress, it also acts as an incentive to teach your child sometimes new each week! My son really enjoys his days at nursery and my baby daughter will also be attending next year.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Teddies Epsom is a fantastic place for my child. She is learning every day new things. She loves coming here. Her key carer and room leader in the baby room are excellent. The management are both very helpful and supportive.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

There is nothing more important than being able to leave your children in a place they love and you know it is a safe and loving environment. This is Teddies Epsom Nursery, our daughters have attended since 2014 and they have made at nursery and always have lots to say about their day at nursery. Staff are absolutely brilliant. Extremely professional, loving and caring with the children and with us always there ready to accommodate our changing schedules. Food is delicious they have a great chef who cooks on site a varied and home style meals. We are delighted that our daughters attend this nursery and would highly recommend it.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff have been excellent with both my children. They have been kind, caring and I see how much they do for the children.
My son started pre-school in January 2016 and this changed my life as they were so supportive as he had a rough time in another setting. He is now doing very well in school. My daughter of 9 months has settled well too.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

Marketa Cardon, Bright Horizons Team at Teddies Epsom Nursery and Preschool responded to this review on 24 Oct 2016:

Thank you for your feedback. I would encourage you to speak to the Nursery Manager and her team. It's important you feel that you can openly express your views, so any areas of concern are addressed and you’re totally happy with the high level of care we provide.

A very good service being provided by Teddies Nursery in Epsom. My daughter has been with them for almost three years. They accepted her when she was very tiny (due to being born premature). However, it was never too much for them. She is now four and has grown to be a very confident young girl. I appreciate all the wonderful work they have done, and all the teachers are approachable and friendly.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son, 1-year-old, started nursery at Teddies in September. I was so nervous leaving my baby with someone else after looking after him for a year but it has been a wonderful experience. The staff have truly been exceptional. So welcoming and caring, each morning you are greeted by friendly faces, all ready to help and care for my son and putting my needs at ease.

My son loves going to nursery, after a few mornings of tears (from mom and baby - as can be expected). My son walks in with a huge smile and happily waves me goodbye. He is happy and tired after a great day of playing and learning. The staff are fantastic, I cannot thank the staff enough for making nursery so amazing! It had been an all round wonderful experience so far. So happy with our choice of nursery.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Having now my second child at this nursery I feel it is a very welcoming and warm nursery. The staff are friendly and always give me a detailed handover at the end of my children's sessions. It is clear that the staff work well together and communicate.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I must say being a new mum and sending my little one to nursery was a very hard time for me. However, the staff within her room have proven to ensure they are meeting her individual developments. Since being at nursery I can see that her development has improved in all areas. The management team and the staff within other rooms take time out to get to know her which gives me that sense of relief that she is in the best hands and I can get on with my job without worrying about her. The one thing that stood out for me is that the baby room has their own everything from their cot room to bathroom to milk kitchen to own garden which they don't have to share with the other children which I think is a brilliant idea. I love the partnership that the staff team has build with me from sending me pictures of my baby girl at nursery to involving me with their unique home stickers. Within her first 3 weeks of being there, I was given a chance to have a parent evening and get to know her key carer which was nice. I have seen and view other nurseries but BH Epsom day nursery and preschool really stood up for me as they are able to cater to all her individual needs being the youngest within the baby room. As a new mum, there's nothing else I wanted more

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery provides all necessary conditions for the great development of the children. There are plenty of different activities and games, multicultural music, books and sport environment enough for children to be happy. The nursery also provides physical education of many different sports and sport games as Basketball, Volleyball, Football, Olympic Handball, Rugby, Cricket, Tennis, Gymnastics, Swimming skills and Track and field. There are water activities and sand activities, also the nursery staff provides to the children a lot of new ideas as to create 3D figures and toys, science experiments and gardening, shrine box activities and expressive art activities. All this things make my child to be very, very happy. I deeply recommend this nursery

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Teddies Epsom Nursery and Preschool responded to this review on 29 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

Teddies is a great nursery never had any problems staff are all amazing and very friendly. My daughter progressed very quickly and loved her time here. She started from 1 yr old until now recently starting school. Teddies are always keeping parents well informed about things going on and any updates that are needed. I couldn't have picked a better nursery to send my daughter to.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Teddies Epsom Nursery and Preschool responded to this review on 22 Sep 2015:

Thank you for your lovely feedback.

Teddies has been very welcoming in settling my child in to their Preschool. In fact they are always supportive and positive in their approach during hand overs. My child particularly enjoys exploring the science centre and the experiments the teachers do as he always talks about it whenever I pick him up such as the 'cool' lava lamps and the tremendous volcano experiment! Honestly couldn't be more happy to recommend this nursery as I feel they cater to my child's every need.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

marketa, mrkg at Teddies Epsom Nursery and Preschool responded to this review on 17 Sep 2015:

Thank you very much for your warm words about our nursery. We really value your positive feedback.

All my three children went to this nursery and overall I have been very happy.
The team members are focused, motivated and with genuine care after children. All the toys are changed regularly and designed to stimulate kids brain but are fun at the same time. Great place for children to spend their early years.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Marketa, Mrkg at Teddies Epsom Nursery and Preschool responded to this review on 16 Sep 2015:

Thank you for your positive feedback.

My daughter has just finished 3 years at Teddies. She started as a very timid and nervous little girl and over the years she has flourished into an outgoing, confident little girl who couldn't wait to start School.
It is undoubtedly thanks to the care and support she had when at Teddies over the years, that has helped her feel so ready for school and her love of learning shines through! A special thanks to the girls in the Preschool room.

How likely would you be to recommend Teddies Epsom Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Marktea, Mrkg at Teddies Epsom Nursery and Preschool responded to this review on 16 Sep 2015:

Thank you for your lovely feedback.

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Awards / Recognitions

Job Vacancies

Staff Profiles

Marketa

Marketa Cardon

Job Title: Nursery Manager

Joined: 2009

Description:

I am the Nursery manager at Teddies Epsom Nursery and Preschool and I have been working at the nursery for over 8 years. I began my childcare journey working at Teddies Epsom during the summer holidays as a bank staff member while I was completing my level 3 childcare qualification at college. After this, I became a Nursery Nurse and worked with all of the different age groups within the Nursery. Throughout the years I have progressed through the roles of Nursery Nurse, Room Leader, Third in Charge, Deputy Manager and now Nursery Manager. During this time I have also completed my Early Year’s Foundation degree for 2 years and progressed onto completing a BA degree in Early Years and Teaching. My hobbies are socialising with family and friends, going to the gym, reading and cooking. I thoroughly enjoy leading the team at Teddies Epsom to provide excellent childcare and education. The team is like a big family, which provide a home from home feel for our children and families.

Sammii

Sammii Holland

Job Title: Nursery Deputy Manager

Joined: 2010

Description:

I am the Deputy Nursery Manager at Teddies Epsom Nursery and Preschool. I have been working at Teddies Epsom for 5 years now. I started working at Teddies Epsom as a Bank staff member and since then I have worked my way up to be a Nursery Nurse, Head of Unit and Third in Charge and now Deputy Manager. I first start in childcare when I was little due to having a lot of nieces and nephews and I enjoyed looking after them. When I left school I went to college and studied childcare for 4 years. I enjoy spending time with my family and friends. I thoroughly enjoy my time at the nursery watching each child grow and develop their knowledge and skills.