Bright Horizons Oxford Waterways Day Nursery and Preschool

45 Clearwater Place, off Elizabeth Jennings Way, Oxford OX2 7NL

Bright Horizons Oxford Waterways Day Nursery and Preschool is purpose-built and benefits from a wide range of childcare and education expertise, as part of the Bright Horizons family. The highly qualified and long standing staff team helped Oxford Waterways achieve a 'Good' rating by Ofsted in March 2016.

Purpose-built in 2007, the rooms are spacious and the outdoor area is large and benefits from a nature garden and growing area, as well as age-appropriate equipment for the children to explore. Additional facilities include a bicycle park, buggy storage and convenient parent parking.

Bright Horizons’ unique Ready for School Programme, includes Growing Readers, Writers and Mathematicians, and helps prepare the children for their transition to school.

Fees include all meals and snacks, nappies, cream, bottles and formula baby milk as appropriate. The on-site chef caters for all dietary requirements and prepares a nutritionally balanced menu.

The Bright Horizons portfolio has received a Gold Award from the Royal Society for the Prevention of Accidents (ROSPA) in April 2018.

Group: Bright Horizons Family Solutions

Person in charge: Carole Andrews (Deputy Manager)

Local Authority / Social Services: Oxfordshire County Council

Number of Staff: 23

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Visiting:

The nursery is located on the Waterways Housing development, off Elizabeth Jennings Way.

Overview

The Review Score of 9.4 (maximum of 10) for Bright Horizons Oxford Waterways Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Oxford Waterways Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.697 for Bright Horizons Oxford Waterways Day Nursery and Preschool is calculated as follows: ( (255 Excellents x 5) + (101 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 360 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Bright Horizons Oxford Waterways Day Nursery and Preschool is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 15 Reviews ÷ 20 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Bright Horizons Oxford Waterways Day Nursery and Preschool has a Review Score of 9.4 (9.447)

Average Ratings

  • Excellent
    22
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Oxford Waterways Day Nursery and Preschool?

  • Extremely LIKELY
    29
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
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  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Oxford Waterways Day Nursery and Preschool

  • Mother of Child
    23
  • Father of Child
    7

Our experience with the nursery has been fantastic. The staff have been very professional, caring and supportive. What we most appreciate of the nursery is that their staff members show a lot of commitment and dedication. We also like the activities they organise for the children and the place itself.
Our son has been in 2 different rooms in the nursery (babies and toddlers) and the staff members were very supportive during the transition. We also love the fact that many children in the nursery have very international backgrounds. Finally, we also like the number of staff members they allocate per group of children.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter loves going into nursery and that is the best review for us. She's always happy to go in, loves waving hello to all her friends and key workers and is learning to say all their names.
Everyone is very friendly, from reception to the classrooms and I think the children really respond to the positive vibe.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

My son loves it here and I feel so happy and comfortable entrusting the staff with his care. They are always friendly and open and his development since starting in Toddler 1A has been so impressive. He has a few food allergies but I feel this is managed really well by everyone at the nursery. In conclusion, it's great!

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Brilliant, caring staff. Regular feedback. Clean and safe.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Waterways has proven to be a wonderful establishment where children enjoy learning and playing and parents enjoy peace of mind. Teaching staff is communicative and caring, tending to the children, who are a really loving team. Management team is very organised, helpful and accommodating. We have been here a long time and I think this last year is the best. Thank you.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

The children are progressing thanks to a very competent and motivated team of teachers. There are a lot of activities which are being organised every day and my daughter is really enjoying every day at the nursery.
There is also a library and children can take books whenever they want. I would definitely recommend Bright Horizons Waterways Nursery and preschool.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

We love Waterways nursery and feel our son receives excellent care, especially from his keyworkers.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.2 out of 5

Our daughter has been at Waterways Day Nursery since she was 7 months old. She is now 21 months old. We have seen her develop so much thanks to the nursery over this time. The staff have been so supportive in her development and given us regular feedback relating to her progress. She has been able to do so many different activities and meet children from different cultures and backgrounds.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

We couldn't be happier with the nursery. Our son genuinely loves going there. The staff are incredibly welcoming, friendly and kind. The place has a very warm feel to it. Our son is developing faster since joining nursery. The place comes as close to family and home as possible. We are really grateful!

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Our daughter loves coming to nursery each day. The staff are unfailingly helpful and nurturing. The activities they organise are engaging and our daughter's development since joining has been impressive.
Management runs a tight ship and seems well regarded by both employees and parents.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I'm always met by smiling faces at the nursery reception and when I go to collect my son, he is always having a fantastic time with his little friends. The room staff really do appreciate the kids as individuals.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Likely

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Average Rating:   4.1 out of 5

The Waterways nursery has helped my son settle into the toddler room very well. There are specific ladies that have helped the most along with the management. It is always a good thing to see happy faces in the morning.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Both of my children are very happy here and have excellent relationships with the staff. Everyone is so cheerful, caring and ready to help, that is a delight to have the children here. I would recommend them without hesitation.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

All the staff are very friendly and obviously well trained. I am always informed about what happened at the nursery on a daily basis, which is greatly appreciated.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

I’ve just returned to work following maternity leave. That’s a stressful time at best. However, all the staff at the nursery have been so supportive.

I was convinced my daughter was going to be a ‘nightmare’ to settle. However, it’s been the opposite. She’s getting on so well and it’s a testament to the staff and management team that work there.

We still have ‘teething’ problems e.g my daughter hasn’t cracked sleeping at the nursery. But the team always keep me informed and do their utmost to support not only my daughter but me too. One very happy mummy!

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter has a brilliant time in the Toddler Room. The staff are very attentive to her needs. They make the room welcoming, inviting and comfortable.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

It is a great nursery, the staff are very friendly and caring not only to children but to parents. My experience as a parent is that the nursery looks presentable, clean and neat. The rooms provide a lot of different needs and likes. My girls enjoy coming here and have learnt a lot, grown in confidence and even tried new foods.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Extremely attentive staff who care deeply for my little girl. I couldn't speak more highly of the staff. Always feel very happy to leave my little baby and now little girl with the caring staff. Excellent food as there is an on-site chef.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My daughter is very happy at the nursery and has made some lovely friends. Her keyworkers and all the staff for that matter have been very attentive and caring. I especially enjoy the daily updates on what activities she has been doing and the progress she has made in her development each day. The reception staff are very welcoming and friendly- saying hello and goodbye each day and helping you with your buggy to gain entry.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

I feel that Waterways do their best to provide excellent care for my son. They always aim to do their best to meet all his additional needs. He really enjoys coming to nursery and doesn't want to leave in the evening.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Lovely nursery and staff, my daughter is excited in the mornings to come! Thank you!

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Everyone there is wonderful. The head of the infant room and the deputy head (if I remember correctly) always took the time to update me and talk me through my daughter's development and activities. They, along with the rest of the staff of the infant room, whose names I'm forgetting but who were all kind and respectful, made me happy to drop my daughter off each day. This was her first experience in full-time day care, and because of the lovely staff and fine facilities. My daughter went from crying to smiling at the start, each day within just two weeks. Thank you all.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

The staff are very professional when it comes to dealing with the children. My son is always very excited to attend nursery and has learnt a number of things and has drastically improved with his speech.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

The nursery is a friendly environment, all the staff are very caring, polite and extremely helpful towards the children and parents.
Especially when they need to work on a specific goal or target for the child.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Leaving my baby at nursery for the first time was difficult but the staff at Oxford Waterways Day Nursery couldn't have been more helpful. They provide me with an update during the day which really put my mind at ease as I could see what a great time he was having. The nursery is very accommodating and if there is something my child struggles with they always think of ways in which they can make it easier for him. Each time I drop my baby off I know he is going to have a great day. I would recommend Oxford Waterways Day Nursery to other parents.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

As a first time mum I was anxious about putting my child into nursery, however the staff in the baby room and managers were fantastic and reassured me throughout. My daughter loves nursery and I am very happy with the care and activities provided.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

This nursery is very bright and happy place for kids of all ages.

The carers are taking a very good care of kids and make them feel like a second home. They are very warm, loving and caring and most importantly they learn everything your child needs.

After settling my both kids they extremely loved going there each time and enjoying everything from activities and outdoor joy to food and group times together.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.3 out of 5

My son joined the nursery when he was only a few months old and I was struggling to spend the whole day away from him at work. It was and still is difficult, but the warmth and care he has received at this nursery is remarkable. I now leave him there without any anxiety or stress, he is well looked after and his carers are like a family for both of us. I can't say more, to be honest it's the most friendly nursery in Oxford!

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

Our two sons have been at Oxford Waterways since October 2014, when their previous nursery closed unexpectedly. They settled in remarkably quickly at Waterways, becoming comfortable with the teachers and forming strong relationships with their peers, which we attribute to the staff's attentiveness and care for the children as individual thinkers and feelers. The staff are fantastic in every capacity: the teachers work hard to present engaging and age-appropriate activities, to encourage kindness and respect among the children, and to communicate meaningfully with parents about children's daily experiences. The attitudes and work of the managers, chefs, and cleaner further contribute to an overall atmosphere of friendliness and competence. In addition to these characteristics, we consider it a reliable and safe environment, though not one where the kids are held back from exploring for fear of a few bumps and bruises. In all, we have seen our younger son become more independent and outgoing in his year there, and we found our older son well prepared to transition to Reception this autumn. We have recommended the nursery to our friends, who are similarly pleased with the standard of care, and we are glad to be able to recommend it here.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

Waterways has been through a period of positive change in recent months and has deservedly achieved recognition for their efforts in the Ofsted rating. The staff work well as a team and have the wellbeing and happiness of the kids as their priority.
My son enjoys his time at nursery and the caring ways of staff have impacted his development to good effort.
I would happily recommend this nursery to other parents.

How likely would you be to recommend Bright Horizons Oxford Waterways Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

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