Bright Horizons Tunbridge Wells Day Nursery and Preschool

Newcomen Road, Tunbridge Wells TN4 9PA

Bright Horizons Tunbridge Wells Day Nursery and Preschool, Tunbridge Wells, Kent
Bright Horizons Tunbridge Wells Day Nursery and Preschool, Tunbridge Wells, Kent
Bright Horizons Tunbridge Wells Day Nursery and Preschool, Tunbridge Wells, Kent

Tunbridge Wells Day Nursery and Preschool provides exceptional childcare for children age 3 months to 5 years and employs a team of experienced professionals who are passionate about helping children achieve good early years learning in secure and friendly surroundings.

The nursery is very happy to announce their recent 'Outstanding' Ofsted rating October 2017.

The highly-trained team pursue key EYFS goals and respect both children and parents. The nursery has a number of age-appropriate rooms ensuring children are nurtured and cared for in groups with peers of the same age.

Tunbridge Wells Day Nursery and Preschool now offers a limited number of 2-year-old funded places for 15 hours.

Group: Bright Horizons Family Solutions

Person in charge: Jo Curtis-Lawrence (Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 28

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 79

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Bright Horizons Tunbridge Wells Day Nursery and Preschool has a Review Score of 9.8 (9.799)

The Review Score of 9.8 (maximum of 10) for Bright Horizons Tunbridge Wells Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 56 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Tunbridge Wells Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.799 for Bright Horizons Tunbridge Wells Day Nursery and Preschool is calculated as follows: ( (540 Excellents x 5) + (125 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 670 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons Tunbridge Wells Day Nursery and Preschool is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.8 positive Reviews (79 registered maximum number of service users ÷ 5). 16 Reviews ÷ 15.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    48
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool?

  • Extremely LIKELY
    53
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Tunbridge Wells Day Nursery and Preschool

  • Mother of Child
    42
  • Father of Child
    13
  • Aunt of Child
    1

Our daughter has been attending Teddies for the past two and a half years and we have been very happy with the care and attention the staff have provided her. The activities they undertake with the children are wide-ranging, educational and stimulating.

Developmental progress is captured in a detailed learning journal, updates and information are provided at the end of each day.

The nursery provides a wide variety of nutritious meals and snacks for the children.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has attended Tunbridge Wells Day Nursery for over 3 years and we have always felt comfortable and confident in the care he has received. He has always enjoyed his time there.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Our experiences with Teddies, Tunbridge Wells, have been superb over the last four years (x2 children). Staff are friendly, welcoming, knowledgeable and kind. There is a huge variation in the day for all ages. The variety and balance is also seen in the kitchen, with nutritious meals. Thank you to all staff.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff are very professional and easy to work with. My daughter seems to enjoy it very much.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery all round - highly recommended.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is always so polite, he is encouraged by the staff and he has such wonderful friends. He helps younger children and enjoys making friends. This helps both at home and in new environments, socialising is so important in life and he is getting more confident every day.

My son can sign using Makaton he signs friends all the time when coming to nursery when he meets new children.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

As a parent, you measure how good something is by the feedback from your child. Our daughter has only amazing stories of her days at nursery.
The staff are simply lovely and genuinely care about our special little girl!
I/we as parents could not be happier - my daughter will miss everything about Teddies!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Having had my children for 4 years between them, I have nothing but praise for all the staff who have been so caring and conscientious in getting to know the kids and understanding them. I wouldn't hesitate to recommend Teddies (and have done to several friends)!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both our girls have been going to Teddies for the last 6 years now between them. Today means the end of an era. Aside from immediate family, the girls have spent more time with their key workers than anyone else. We are proud of our little girls but so much of their development must be credited to all the staff at Teddies.
Our girls have LOVED every single day that they have gone to Teddies. As parents, we could not ask for any more, we are beyond grateful for the kind, loving and supporting environment that the Teddies staff create. We will miss you all but still see you regularly. THANK YOU !!!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery was brilliant and we are very happy.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

The staff have always been warm and welcoming. My son took quite a while to settle and the staff were always patient and understanding and were always honest about how he'd been.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My experience with Teddies has been nothing but positive and I have been attending here for the last 6 1/2 years. As a hairdresser I see lots of people and I'm always recommending Teddies. I find the standard is always kept high and there's always someone in the office if you need them.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little one settled in nicely and loves being at nursery.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I really like Teddies Nurseries. All the staff are very friendly and my son is always happy to go in. Never had any problems at all. They do good healthy food and have a lovely garden that my son loves.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We couldn't be happier with our choice of nursery. The staff are attentive, compassionate and really have the children's best interest at heart. They are happy to work with parents to make sure that children get the comforts that they need and go the extra mile if special circumstances require.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loved spending time at the nursery. She made many new friends with children and staff. All the staff were polite and very helpful. They catered well for my very fussy eater. She was still talking all about her time for weeks after.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff at Teddies made me and my daughter feel at ease straight away. They were open, friendly and approachable. The settling in period worked really well for my little one and gave both her and myself time to adjust to the idea of her attending nursery and being away from me! Since being at nursery my daughter has developed in so many ways and I really think this is down to the encouragement and attention of her key worker. The staff give informative and helpful details of how my daughter's time at nursery has been and I love hearing all the fun they get up to. The atmosphere in the nursery is cosy, intimate and fun. I would highly recommend this nursery and I would like to thank the staff for always being patient and being there with a smile and open arms.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

The Nursery is well laid out with clever use of the space available. It has a fantastic outside area which is often utilised. Shifting of staff seems frequent but all involved are attentive, caring and competent, key members are ever present, approachable and professional. We have recently moved and the commute to the Nursery at pick up time is inconvenient but our son has made great progress and I have a good relationship with staff which certainly compensates for the A26 in rush hour.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son was very ill and the nursery was very good at handling the situation and supporting me. I had to attend various hospital appointments and the nursery were very flexible and looked after my son's twin brother over extra sessions/days.
The nursery also alerted me to my son's illness in the first place and I am very grateful to them for this.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The nursery has always provided the best care for my son and he always comes away saying 'what a great day he has had' which is very reassuring.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am so happy I chose Teddies Nurseries Tunbridge Wells for my son. The staff nurture the children and I am happy knowing my son has a fun filled time there. The nursery has so much to offer, the staff are so kind and caring and it managed very well. I would recommend this nursery to anyone.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter is very happy at this nursery, she is welcomed every day and has strong relationships with the staff. Every day she does exciting activities and it is lovely to see her develop so well. I would recommend this nursery to anyone, every child is loved and cared for in a wonderful environment.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves her nursery, she has developed so much since starting there. Staff are frinedly and caring and always welcome you with a smile. There are lots of resources and she has so much fun each and every day. I could highly recommend this nursery to any family looking for quality loving childcare.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery is lovely. All the staff are helpful and caring. The chef is excellent with my child's dietary requirements. The garden is great and often has many activities set up outside. The manager has always been amazing with helping with extra sessions when needed. The nursery always looks clean at the start of every day.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I'm very happy with the care my son receives whilst at the setting, he's very happy. The staff are very friendly and always meet his individual needs.
The cook is also amazing and takes his dietary needs into consideration every meal time.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been at the nursery since April, he he extremely happy and always settles well at drop off. He has a range of activities provided. The staff in baby care are very welcoming to us as a family.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little girl has recently joined the nursery from a different childcare provider. I have seen a dramatic change in her since starting. She is a much happier child and her learning and speech have come along a lot here. All the ladies at the nursery are lovely and she enjoys coming into the nursery.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has recently joined this nursery. She thoroughly enjoys it here, even when not at nursery she is talking about the people and things there. When I have collected her from nursery she is always happily engaged in activities and doesn't want to come home.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending this nursery for almost 3 years and is now in the pre-school class. At every stage and in each room the staff have been overwhelmingly friendly, supportive and excellent role models for the children in their care. My son looks forward to his nursery days.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son joined the nursery when he turned 2. He's developed there, especially he got help with his communication as English isn't his first language. The staff are really helpful and experienced.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son is in the pre-school room and gets great care and support from all the staff, especially his key person. My son tells me his key worker is his best friend which is lovely to hear.
I always feel happy to leave my son, as I know when I collect him, he always tells me what a great day he has had.
He has come a long way since he started which is fab. Recommend the nursery highly.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My Daughter is extremely happy at nursery! She loves going and I wish I could get her in all week!
She's very fond of the pre-school team and loves the food too!
Everything seems to be well organised and runs efficiently. All admin questions are answered correctly and professionally.
I would certainly recommend this nursery to others - I feel my Daughter is in safe hands while I am working, and that's crucial.
Thank you!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is so happy in the baby room at Teddies - he had plenty of settling in sessions and is comfortable and happy with the team. The baby room was so much better than others we saw - with a separate nap room. Everyone at Teddies is professional and friendly, the staff in the baby room are caring and nurturing, and I'm so glad we chose it for our son.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter is really happy at Teddies and looks forward to her day in nursery.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We are very pleased to have chosen Teddies as our nursery for our 1 year old having looked round at least 4 others. From the moment we walked in it just felt 'right' from the decor, the colours, the friendliness of the staff and how our child would feel in such an environment. We are happy to say that our feelings have only grown stronger as the weeks have gone on with their care and attention and willingness to make things fun, interesting and caring - we love it!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has recently started pre-school at Teddies, having not attended a nursery previously. The carers have made her feel very welcome and as a result she has settled very quickly. She absolutely loves going to Teddies and comes home telling us all the exciting activities she has done during her time there.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our son has attended the nursery for 2 years & loves it. He is very happy there, the staff are kind & welcoming and the environment is full of fun. He loves the outdoor space, using the iPads and the home corner especially. We are more than happy with the care, the food and the standards in the nursery. The staff are wonderful, caring & helpful.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Both of my girls have been at Teddies since they were babies. I think it's a lovely, safe and nurturing place with a great 'buzzy' feel to it. I have always been confident to leave my children there. The baby room in particular deserves special mention as it is the best I have seen. The pre-school is really great too, it prepares children well for school. I think the outdoor space is really nice, the food seems really good (my girls always eat everything!) and the activities are well thought out. I find the staff caring and interested in each child- they make an effort to get to know them and bring them along in whichever way they need to. They go the extra mile to help parents out.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I am happy to say that I have never worried about leaving my child at Teddies, Tunbridge Wells. He is clearly enjoys going there and I always feel confident that he receives the care and attention that he needs. The activities are well thought out and age appropriate and I enjoy joining my son for special events at various points throughout the year. It is really reassuring that all the food is cooked on the premises and the menu is healthy and appetising. The nursery management are very supportive and excellent at keeping you in touch with all the nursery news. The staff are friendly, obviously care for the children and are great at keeping you informed about your child's development. My son is clearly very happy there and adores the staff. I don't think that you can ask for anything more!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff at this nursery are so helpful, friendly & welcoming. They really encourage the children to explore new things and seem to be infinitely patient!

I went to look around three or four nurseries in town, but Teddies really suited her. My daughter has been attending Teddies baby care room for over 6 months now and although she had problems settling to begin with (don't they all!?) she is now very happy there and smiles when I say that we are off to nursery. Which is just lovely. She is about to move up to the room for more mobile children (Tiny Tots) and the transition process seems to be being handled with care and patience that the norm at Teddies.

The thing that really struck me when I looked around was that the staff had 'get-up and go' and enthusiasm for their jobs - an energy which shows in the way they look after the children.

We're really happy with our choice and would recommend people to go and visit to see if it would suit their small person.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I have nothing but praise for Teddies Tunbridge Wells and their staff. We choose this nursery back in 2009 for our eldest son and have never looked back. The managers run the nursery so well and know every child and parent by name. The carers in each room from babycare to preschool treat each child individually and I have seen my boys develop and grow In their care. Meals are all cooked from fresh on site with plenty of choice and variety (my son quite often has seconds). I would have no hesitation in recommending Teddies Tunbridge Wells and will feel very sad when we leave in September when my youngest goes to school.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My sons (3 and 8 mths) have recently started at Teddies. The staff in the baby care and preschool have really supported and eased the transition for me and the boys into the nursery. The preschool is well structured with a letter of the week and children are encouraged to bring something of that letter in to show and tell. Baby care is very caring and always happy to handle my frequent calls to check the baby is ok. I would recommend Teddies.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

All in all a brilliant pre-school, excellent care, food is brilliant and nutritious. My daughter always has the best of fun, and comes back learning new things each time. She has made many special bonds with staff.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Thank you for yet another great year at Teddies. You are a great team and I know offer many parents and carers peace of mind when they leave their children every morning.
Your support, flexibility and understanding is greatly appreciated.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My eldest son was at a different nursery, which has now closed. I have been really impressed with how well my youngest son had got on, at Teddies. He is a lot more advanced than his brother at the same age. He is happy to go to Teddies and his days are packed with excellent activities. The pre-school room offers a fantastic foundation for starting school. I have been really impressed.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Deciding which nursery to put my baby into was a really tough process - but Teddies instantly made me, my husband and therefore our baby feel relaxed. The friendly staff and homely atmosphere has really helped me to feel confident that my baby is safe and happy while I am at work.
The baby team are fantastic and really know how to settle a baby into nursery life!!!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My children thoroughly enjoy their time at teddies, and my nearly 2 year old daughter gets very excited as soon as we are approaching. The staff are amazing and I always feel very happy when leaving them to go to work. I love hearing all about the day they have had and collecting art work they have created. The outdoor space and new playground is exceptionally good especially as its free-flow in my daughters room which I know she loves. I would highly recommend this nursery.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

This is my second child to attend Teddies in Tunbridge Wells which shows how positively I view it. All of the staff are so friendly and caring which makes me so much happier leaving my son there for three days a week. They are always doing lots of fun and creative things and I love all of the art work that he comes home with.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Very happy with Teddies Tunbridge Wells. My two children have been happy there since 6 months old until school. Some excellent carers. Good learning and wealth of activities offered including additional classes available eg ballet, music etc. Would recommend.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Teddies Tunbridge wells is a small friendly nursery with big personality. The staff are brilliant and I always feel at ease when dropping my son off. He has been at the nursery since he was 9 months, initially we did 'settle sessions' which really helped me to be able to leave him, I think I was more upset than him! It can be hard to leave your baby with strangers but within a really short period I got to know the staff and them me. I don't think I could have left him at 9 months if it wasn't for the fantastic staff, even when I called to check on him they always went to the room he was in and gave me an update while I was on the phone. 2 years on he has transitioned through the various rooms with ease, learning lots ok skills on the way and making new friends. There is always plenty to do at the nursery with a variety of activities and toys and a garden to play in. I am always being handed artwork and listening to him sing new songs he has learnt!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been at Teddies since he was 12 months old; the nursery staff have all been fabulous and my son has made some really strong connections with the carers.
I have felt listened to by the management and staff and they have been incredibly helpful and supportive over the years.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Both my children go to Teddies (eldest is now in pre-school and the youngest is in baby care.) My husband and I are extremely happy with the care, stimulus and overall experience our children have on a daily basis. The staff are extremely knowledgeable, helpful and nurturing to the children. The food (prepared daily on site) is exceptional. The managers are very helpful and always willing to offer advice. The outside space, since being renovated, is a wonderful addition to the facilities.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

I have nothing but praise for this nursery. Our eldest started in babycare and will shortly be joining preschool. The passion from staff to encourage our daughter to develop herself is outstanding. She loves going to nursery and sometimes it's a struggle to get her to leave! The information from the nursery about her day and what's going on each week is brilliant. Although I'm not there with her I feel like I can share it with her. The food provided is also great, a brilliant variety to tie in with the seasons and it's all freshly prepared. All the staff are friendly and dedicated to the vital role they play in teaching children. If you're thinking about a nursery in this area I would say just go and visit it. As soon as we walked in we knew our daughter would love it there. Our youngest will be starting soon and I know she'll love it too!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa Cardon, Mrkg at Bright Horizons Tunbridge Wells Day Nursery and Preschool responded to this review on 13 Oct 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

Both my son and daughter have really thrived at Teddies. They are always happy to go and have formed really nice relationships with their key carers. They enjoy playing in the lovely outside space as well as a wide range of craft and cooking activities. My daughter was really well prepared for school by Teddies through their Jolly Phonics programme. The nursery is very well run and managed and all staff there have always been incredibly helpful and accommodating to me. I would highly recommend Teddies to anyone.

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Bright Horizons Tunbridge Wells Day Nursery and Preschool responded to this review on 01 Oct 2015:

Thank you for your positive feedback. We really appreciate it.

My daughter is in preschool. Before starting in January she had never been out of the care of her parents and grandparents so this was a big step for her. All the staff including key workers have been supportive to both my daughter and myself: she has settled in well, always eager to get to preschool and start the day. She talks about what she has learned and what activities she's completed during the day. Always relishing in the new experiences! The Nursery are always holding fun events and days for the children and parents' are welcome to join in. They have also been flexible for childcare when needed. My husband was told about this nursery from someone at his work and I'm so glad we made the decision to send our daughter here, she is growing into a lovely independent confident girl. Thanks to all the lovely team!

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

marketa, mrkg at Bright Horizons Tunbridge Wells Day Nursery and Preschool responded to this review on 18 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

Both my children have attended Teddies Tunbridge wells over the last few years and both have enjoyed there time there. The staff are all very caring and understand each and every child's needs. They have helped both of them grow into confident little people. Thank you for looking after them so well :-)

How likely would you be to recommend Bright Horizons Tunbridge Wells Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Julie-Anne Hayward, Website Administrator at Bright Horizons Tunbridge Wells Day Nursery and Preschool responded to this review on 11 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Jo

Jo Curtis-Lawrence

Job Title: Nursery Manager

Joined: 2005

Description:

I opened Teddies Tunbridge Wells Nursery in 2005 and currently have over 20 years’ experience in childcare. I also have a Level 4 NVQ in Childcare and Management. I was inspired to work in childcare as I love to see the children grow and develop and to play such an important part in the children’s early years. To be able to provide the foundations for their development is inspirational.

I have one child who has attended at Teddies Tunbridge Wells. I enjoyed seeing him grow and flourish but it also gave me a better understanding of any concerns parents may have about leaving their child for the first time. I have enjoyed watching the nursery grow over the years and I am passionate about ensuring the nursery goes from strength to strength and the children are inspired to learn and develop.

Claire

Claire Williams

Job Title: Nursery Deputy Manager

Joined: 2010

Description:

I have always been passionate about children and began my career in childcare in 2006 at Sussex Downs College. I qualified as Level 2 while at college and my first role was working as a childcare representative for a holiday company in a resort in Greece and enjoyed this for 3 years.

I joined Bright Horizons in 2010 in the role as a Nursery Nurse. I loved working in the Preschool forming relationships with the children and working my way to a Head of Unit. I have always loved looking after the children and creating a fun, safe and educational environment for them to flourish and grow and I am now looking forward to my Deputy Manager role and helping the nursery to continue to grow.