Starfish Children's Day Nursery

Delta Business Park, Salterns Lane, Fareham PO16 0QS

Starfish Children's Day Nursery, Fareham, Hampshire
Starfish Children's Day Nursery, Fareham, Hampshire
Starfish Children's Day Nursery, Fareham, Hampshire

Starfish Children's Day Nursery, in Fareham, has four indoor playrooms and a secure outdoor play area designed to suit all the pre-school age-groups.

All of the team are experienced in working with young children and in making early years learning fun and stimulating. Many activities and learning resources are incorporated into the curriculum.

A 'Hungry Monsters' menu protects good nutrition as children grow, with any allergies or special diets taken on board.

Group: The Little Shipmates Family

Person in charge: Lisa Roper (Manager)

Local Authority / Social Services: Hampshire County Council

Number of Staff: 27

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 130

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Starfish Children's Day Nursery has a Review Score of 9 (8.986)

The Review Score of 9 (maximum of 10) for Starfish Children's Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Starfish Children's Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.717 for Starfish Children's Day Nursery is calculated as follows: ( (83 Excellents x 5) + (16 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 106 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.269 Points relating to the number of positive Reviews for Starfish Children's Day Nursery is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 26 positive Reviews (130 registered maximum number of service users ÷ 5). 7 Reviews ÷ 26 Target = 0.269

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Starfish Children's Day Nursery?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Starfish Children's Day Nursery

  • Mother of Child
    9

I recommend Starfish Children's Day Nursery to anyone who asks where to send their children. I am 100% confident both my children are happy and well looked after. I pick up smiley happy little people every day, who have eaten better than I do and I get a run through of their day. The girls there are fantastic and you can tell by the bonds the children have with them. With my youngest, they may see some of her firsts before I do but that's ok because the girls are like her extended family who care for her 5 out of 7 days. The management team are very friendly and will answer any questions I have or are at the end of the phone. Very happy we have found the perfect place.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter started Starfish Children's Day Nursery when she was 9 months old and has come along so much. The staff are amazing, so friendly and welcoming my daughter enjoys all the different activities that are on each day. I would recommend Starfish to anyone that asked amazing nursery.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is a wonderful nursery. My daughter has been with Starfish Children's Day Nursery for 2 years, she has special needs, and they have supported us with every stage of her development. They had worked with all the outside agencies my daughter has help from and worked hard to make sure she feels included in activities with the other children. They have recently helped me through the minefield that is applying for an EHCP, without all their assistance I don't know how we would have coped. I dread my daughter leaving to start school in September but I know they will make the transition so much easier.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Leaving my son at the nursery was easy as all the staff were friendly and he loved it there.
There have been far too many changes in the last 6 months, not only children moving up, but staff rotation either internally or leaving, with new staff looking after my son, who I have not been introduced to, or they won't stay long enough.
Sometimes they look like the mums of other children or the nan's playing there rather than staff.
Before the team leader of the area went on maternity leave it was very organised and you can definitely feel the change with the handover.
The number of nappy changes, the dummies not in the bag or missing socks, chasing after shoes etc...

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 3.5 out of 5

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Satisfactory

Value for Money: Satisfactory

Teresa Metherell, Nursery Manager at Starfish Children's Day Nursery responded to this review on 28 Feb 2017:

We would like to thank you for your feedback, I welcome a meeting with you to discuss your comments as this is the first time you have expressed these. Starfish Day Nursery.

Cannot recommend this nursery and their staff highly enough - mainly the rainbow fish room staff and manager. Absolutely amazing team and do everything they can to make my youngest son feel comfortable and happy and his transition to nursery from home family care as easy as possible for him. He has a great routine with the nursery and gets everything he needs. They always go above and beyond expectations for him and my husband and I cannot thank them enough for their fabulous service and always keeping us up to date with our boy's progress and upsets. Very secure and every precaution is taken for all the children and so many different activities for them. I am so happy we found the perfect place for our little boy.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My eldest attended Starfish back in 2012 and loved it, so it seemed right my eldest daughter went there. She was made to feel welcome and is encouraged to move forward in her preparation for school in September 2017. My younger two will also attend in the years to come.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Very pleased with every aspect of this nursery to date.
They always seem to have time to let me know about my little boy's day including what he has done, eaten etc.
Very friendly and welcoming staff.
One thing I find exceptional is how much they care and always welcome a quick phone call if I need to check how my little boy is.
Overall, an excellent nursery that myself and little boy are very happy with.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been going to this nursery since March 2015. Right from the start I've found all the staff friendly and fantastic with my son. I get daily updates with what he has eaten, slept and done that day. My son has always had a problem sleeping and they have accommodated this and helped anyway they can. He is extremely attached to his main carer who is amazing with him. My husband and I love the tapestry app as well. Whenever I have called up with queries they have only been to happy to help. Also the indoor soft play area, the sensory room, outside and indoor play areas are brilliant and always clean.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

The staff are always friendly, approachable and caring. They have always got a smile and this helps to make this a lovely environment to take my son. My son loves all the staff and is always very keen to play.

How likely would you be to recommend Starfish Children's Day Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Submit a Review for Starfish Children's Day Nursery

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

November 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet