Home From Home Day Nursery Ltd

7 Westminster Drive, Westcliff-on-Sea SS0 9SJ

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Home From Home Day Nursery Ltd

Owner: Denise Gillam

Person in charge: Denise Gillam and Deborah Raye (Owner/Nursery Manager)

Local Authority / Social Services: Southend on Sea Borough Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 23

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Languages Spoken (other than English): Spanish; Castilian

Overview of Review Score

The Review Score of 8.5 out of 10 for Home From Home Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Home From Home Day Nursery Ltd in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Home From Home Day Nursery Ltd is calculated as follows: ( (40 Excellents x 5) + (8 Goods x 4) ) ÷ 48 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3.685 Points relating to the number of positive Reviews for Home From Home Day Nursery Ltd is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 = 3.25

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.6 Target = 0.435

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Home From Home Day Nursery Ltd has a Review Score of 8.5 (8.518) out of 10 and an Average Rating of 4.8 out of 5 from 4 Reviews over all time


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Home From Home Day Nursery Ltd?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Home From Home Day Nursery Ltd

  • Mother of Child
    4

Both my daughters have attended or are attending Home from Home Day nursery and I couldn't be happier with the love, care and support they provide my children.

All the staff are friendly and I can tell that they genuinely care for my children. The premises are clean and they have a great variety of meals which is great for getting my children to eat different things. I think it really helps them to eat with other children. They also do a variety of educational activities as well as allow the children to have fun and play while keeping a close eye on their learning progress.

They keep me up to date with what is going on with my children in the form of face to face conversation and formal reports each term.

I would highly recommend Home from Home nursery to anyone who is thinking about putting their children into childcare.

How likely would you be to recommend Home From Home Day Nursery Ltd? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My daughter went to Home From Home for nearly four years. They are brilliant. Everyone is kind, friendly and professional. She enjoyed every day she went, never looking back as she went in. I definitely recommend if you want a nursery who really care for the children.

How likely would you be to recommend Home From Home Day Nursery Ltd? Extremely Likely

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Average Rating:   4.5 out of 5

I cannot praise this nursery highly enough. Both my children have attended. It is professional and well-run. The staff are inspiring, all the children flourish, and it is a happy and nurturing place. I feel completely safe leaving my children there. Whenever I go in all the children say hello and have a chat - this is something you can't fake. All the children feel happy and safe. The staff contact with parents is excellent and they are very accommodating. The structure of the nursery means a lot of learning can actually take place through play and social activities, both cognitive and emotional. I would recommend this nursery to anyone because it will be able to meet any child's needs - not just the confident children. It is very supportive and nurturing.

How likely would you be to recommend Home From Home Day Nursery Ltd? Extremely Likely

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Average Rating:   4.8 out of 5

My son started at the nursery when he was 12 months old. The staff are extremely dedicated to every child in their care. I have every confidence when I leave him there that he will be well cared for, nurtured and happy. It is clear that the staff enjoy their job and are given the support and training to develop. This nursery really justifies it's name, it really is a home from home.

How likely would you be to recommend Home From Home Day Nursery Ltd? Extremely Likely

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Average Rating:   5 out of 5

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Awards / Recognitions

February 2015

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