10 Woodside Camp, Woodside Road, Thornwood, Epping CM16 6LJ
Ashbourne Day Nurseries at Little Flyers was founded by parents with a vision for prioritising the future well-being of your child over any motivations for profit.
A caring learning environment has been established, where children can quickly settle in and pick up new skills and interests. Staff understand the importance of getting to know the individual and building strong relationships with parents also.
Tailored care and education is pursued alongside a commitment to Ofsted objectives, aiming to see children progress at a healthy and natural rate. Each child has their own key worker, allowing for regular assessment and feedback.
Group: Ashbourne Day Nurseries
Person in charge: Maddie Weston (Nursery Manager)
Local Authority / Social Services: Essex County Council
Number of Staff: 20
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 78
Age Range: from 0 years 0 months to 11 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1830
When Closed: Bank Holidays & Christmas
Fees Guide: from £50.00 per day
The Review Score of 8.2 (maximum of 10) for Ashbourne Day Nurseries at Little Flyers is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Ashbourne Day Nurseries at Little Flyers in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Ashbourne Day Nurseries at Little Flyers is calculated as follows: ( (61 Excellents x 5) + (24 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 96 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.692 Points relating to the number of positive Reviews for Ashbourne Day Nurseries at Little Flyers is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15.6 Target = 0.192
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Ashbourne Day Nurseries at Little Flyers has a Review Score of 8.2 (8.192)
Review submitted from a Website Submission by Tracy H (Mother of Child) on Tuesday 12 September 2017. Relates to September 2017.
Little Flyers were not the first nursery I had for my daughter, I moved back to North Weald last year. Her previous school told me she did not have very good social skills with other children. For this reason, I chose to keep her at her play school until she was due to go up to the older group in September. However, due to working hours, the travelling and her still not enjoying her school I decided to move her at Easter. So Easter holidays came and went, we walked in and were greeted by the friendly understanding staff, she did get a little upset, but it was handled by the staff so well that she was happily playing and laughing as I left. I arrived 10 minutes early to find her playing in the grass hopper room happily. And I got told off by my daughter for being early (words I thought we would never hear from her). She loves going to school and play with her friends. She has grown so much in the year she has been at Little Flyers. It takes me 20 mins to get her to leave the nursery.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Extremely Likely
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Nicola Taylor, Marketing & Communications Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 12 Sep 2017:
Thank you for your kind words, Tracy.
Review submitted from a Website Submission by Dawn H (Mother of Child) on Friday 8 September 2017. Relates to August 2017.
Before starting the nursery, my son's speech wasn't very good. He has only been at the nursery a few months but since being here, the staff here have encouraged him to talk more and we are getting words put together as well as colours and numbers. He has come on so well. All staff are welcoming and if you need to discuss any matters, they are very happy to help in any way they can.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Extremely Likely
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Nicola Taylor, Marketing & Communications Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 11 Sep 2017:
Thank you for your kind words, Dawn.
Review submitted from a Website Submission by Kate (Mother of Child) on Thursday 7 September 2017. Relates to September 2017.
We don't feel like we get a clear picture from the staff of what our son has done on a daily basis. The report at the end of the day is non-existent, usually just 'he's been fine'.
The app detailing our child's progress is very basic and there is no paper learning journal to refer to. Consequently, we don't feel like there is a proper plan made for his progress.
Management rarely responds to emails and most of the time I have to follow up to get any answer, which is frustrating and gives the impression of that they don't care.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Unlikely
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Nicola Taylor, Marketing & Communications Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 05 Oct 2017:
Thank you, Kate, for your comments.
As per discussions, we have reviewed the handover period for your child, as it is normally just dad at collection we will ensure the daily diary is continued to be sent over to yourself too.
I understand the nursery manager has discussed with you with regards to providing you with a paper journal of your child's progress as well as you continuing to receive it online.
Our Management team respond to all enquiries as soon as they possibly can. As I am sure you aware nurseries are busy places and the children's care comes first place at all times.
Review submitted from a Postal Card by C P (Mother of Child) on Monday 4 September 2017. Relates to August 2017.
My girls love going into nursery. We have found all of the staff extremely caring and giving.
They have learnt so much during their time and they always surprise me at their knowledge! They run in every day and are excited to go. The outside space is fantastic which they utilise as much as they can. Highly recommend.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Extremely Likely
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Nicola Taylor, Marketing & Communications Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 05 Sep 2017:
Many thanks for your lovely words Clare.
Review submitted from a Website Submission by Christy B (Mother of Child) on Tuesday 9 May 2017. Relates to May 2017.
All 3 of my children have attended Little Flyers from a very young age and have all really enjoyed their time there. And also now my older 2 still go along to after school club. All staff are friendly and very caring towards the children. Can't fault anyone with how they have been with my children.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Extremely Likely
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Maddie Weston, Nursery Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 10 May 2017:
Thank you for the kind review. I will pass the kind words onto the rest of the team.
Review submitted from a Website Submission by Sarah C (Mother of Child) on Tuesday 7 February 2017. Relates to February 2017.
Ashbourne Nursery is a great place. I am so pleased I picked this one for my son. All staff members are so caring and take the time to talk to you. I also love the fact that we get an update online every night via their elog. My son always comes home happy after a day of playing with his friends.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Extremely Likely
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Nicola Taylor, Marketing & Communications Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 07 Feb 2017:
Thank you for your kind words Sarah.
Review submitted from a Website Submission by Kay W (Mother of Child) on Monday 6 February 2017. Relates to January 2017.
My son struggles to adapt to change and doesn't like to be in new environments, but with the staff at Little Flyers, they have made it easier for my son and adapt to his needs. They are friendly and has made my son feel at ease when being in nursery.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Extremely Likely
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Nicola Taylor, Marketing & Communications Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 06 Feb 2017:
Thankyou Kay for your kind words x
Review submitted from a Website Submission by Kirsty S (Mother of Child) on Thursday 12 January 2017. Relates to January 2017.
I cannot praise this nursery enough. My daughter went here when she was younger and absolutely loved it. She started at 14 months and went right up until she started school, she took a particular liking to a nursery practitioner who was brilliant with her, this was 3 years ago. I started my second child about 4 months ago, literally just called up the week before and sent him for a trial on the Tuesday, he started the Wednesday.
It's all the same staff from 3 years ago and my son has formed a bond with the same nursery practitioner my daughter loves. He loves going every day, the same as my daughter, the staff are so accommodating I cannot praise the manager enough. It's a fantastic nursery with excellent friendly staff.
How likely would you be to recommend Ashbourne Day Nurseries at Little Flyers? Extremely Likely
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Nicola Taylor, Head Office Manager at Ashbourne Day Nurseries at Little Flyers responded to this review on 13 Jan 2017:
Thank you for your kind words Kirsty.
May 2016
Recipient: Ashbourne Day Nurseries at Little Flyers
Date: Friday 06 May 2016
March 2015
Job Title: Nursery Manager
Joined: 2005
Description:
Maddie has thoroughly enjoyed her work with children over the past 11 years and has been trained in Paediatric first aid, Food Hygiene, Positive Behaviour and Autism support. She also holds SENCO and ENCO accreditation. She is incredibly approachable, and the children thoroughly enjoy her company.
Maddie has been with Little Flyers for a number of years and has worked her way up from a Deputy Manager to our Nursery Manager.
Job Title: Deputy Manager
Joined: 2013
Description:
Danielle holds accreditations in Autism, Paediatric first aid and Safeguarding. She has been with Little Flyers for nearly 4 years. Danielle has recently had a promotion from Grasshopper Room Leader to Deputy Manager, this has been down to the hard work and dedication she provides to her team and all the children.
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