Grena Road Day Nursery and Preschool

Grena Road, Richmond TW9 1XS

Grena Road Day Nursery and Preschool, Richmond, London
Grena Road Day Nursery and Preschool, Richmond, London
Grena Road Day Nursery and Preschool, Richmond, London

Grena Road Children's Nursery and Preschool is part of Bright Horizons portfolio which received the Royal Society for the Prevention of Accidents (ROSPA) award in April 2016.

The nursery offers an excellent standard of quality childcare and education for children aged three months to five years. The enthusiastic team of early years professionals believe that children learn through play and experiences and strive to create a fun and stimulating environment for all children. Carers pride themselves on maintaining positive relationships with parents/carers and hold regular parent nursery association meetings to encourage parents to contribute their views.

The children are helped with their transition to school with Bright Horizon's unique Ready for School Programme including Growing Readers, Writers and Mathematicians. There is a well-resourced and stimulating outdoor area and a variety of extracurricular activities including: ballet, Spanish classes and baby yoga. Healthy meals and snacks are prepared on-site by the talented chef.

Group: Bright Horizons Family Solutions

Person in charge: Teresa Wildash (Manager)

Local Authority / Social Services: London Borough of Richmond upon Thames Council

Number of Staff: 38

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 150

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Grena Road Day Nursery and Preschool has a Review Score of 8.1 (8.135)

The Review Score of 8.1 (maximum of 10) for Grena Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Grena Road Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.535 for Grena Road Day Nursery and Preschool is calculated as follows: ( (80 Excellents x 5) + (58 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 142 Ratings = 4.535

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.6 Points relating to the number of positive Reviews for Grena Road Day Nursery and Preschool is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 30 positive Reviews (150 registered maximum number of service users ÷ 5). 3 Reviews ÷ 30 Target = 0.100

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Grena Road Day Nursery and Preschool?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Grena Road Day Nursery and Preschool

  • Mother of Child
    10
  • Father of Child
    2

My child has attended Grena Road Nursery for over 2 years and absolutely loves it there. I know he is safe, well cared for and entertained throughout the day. As he has grown older the play activities have developed to help his learning and stretch him, whilst having great fun with his friends. The staff are brilliant, with varying personalities and approaches but all show a genuine care and concern for the children. As a parent, I've always felt supported and informed and know my child's key worker or management will always make themselves available for a chat or update when needed. The setting is light and bright and spacious, which I really liked in comparison to other nurseries I visited.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Grena Road Day Nursery and Preschool is a well-run nursery. My daughter currently attends the nursery in the afternoon and has a wonderful time there. We originally had her with Grena Road when she was a baby, however, work commitments took us away and we returned after 2 years. I was apprehensive at first, worried my daughter would not settle at a new nursery, but Grena Road were fantastic. The staff remembered our family and it was nice that we were made to feel so warm and welcomed. It may be part of the Bright Horizons group, but it doesn't feel like part of a group, just a good well run nursery.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Don't Know

My daughter has been attending Grena Road Nursery since she turned one and she really enjoys it. This nursery has the real personal touch, all the staff know all the children which is great as I know there will always be someone she knows to look after her. The nursery offers a great range of varied activities which keeps her busy and interested all day. I've noticed a real improvement in the continuity of care and the staff have really embraced the children's interests and integrated them into their learning and teaching activities. All the staff are very friendly and helpful and always have time to talk to you about your child's day and progress and offer support during those tricky developmental stages. I would highly recommend Grena Road Nursery.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Grena Road is an extremely welcoming nursery - my daughter had a hard time settling in, but changes in nursery management and my daughter's room leader and staff have changed this. She now loves going into the nursery, eats lots, sleeps well, is developing at a significant rate and is very engaged. I would definitely recommend this nursery to potential parents.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I sent my son here when he was only 9 months. I was very nervous about leaving him for a full day so young. I have been more than happy with Grena Road Nursery! From day one they have been brilliant with my son. They offered me extra settling in sessions to help him get used to being there which really helped. I have seen a massive change in his development since being there and he is a lot more confident in himself. The staff are all very friendly and give me a lot of feedback on how he's been every time I pick him up. I love the daily emails telling me what he's been doing and eating. They also organise a lot of extra events for the parents to come along to which is nice. I would recommend this nursery as I feel they go that extra mile for your child.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has always been nervous around other people and can be sensitive, but the team at Grena Road Day Nursery have done everything in their power to make her feel settled, relaxed and happy. Everyone on the team there goes the extra mile 100% of the time and are kind, caring with unlimited patience, not just those in her room but those in other rooms, the kitchen and management. I wouldn't hesitate to recommend Grena Road nursery to other parents, my little girl loves it there and she has high standards!

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I am glad to say that Grena Road is a fantastic Nursery. My son started there part-time at only 7 months old. The staff really listened to my concerns and allowed him a slow and long settling-in period, with me never feeling pressured to leave him too soon (for him, or for me!). This resulted in a very easy transition for him and much less stress for me than when my older son started at a previous nursery. Now he is 20 months and the staff in his current room really do show him a lot of love and take excellent care of him. I feel very confident when I drop him off that he is in the best possible hands. I have now decided to leave him at Grena Road longer than I originally intended because he is so happy.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has a wonderful time at the nursery. The staff are very caring and engage them in a wide variety of activities. We've really felt they have helped him develop, especially in terms of his talking. Though the outside space is not massive he seems to spend a really good amount of time outside. We have been very impressed by Grena Road Nursery. Oh and he loves the food!

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Lovely staff, great facilities. Our oldest has been at Grena Road for over a year now, and he's happy to go there while we clearly see his development. Or youngest is only six months, and we're very pleased with how quickly she's settled and gotten attached to the staff.

Most importantly though, we feel that the management and staff really listen and act when parents come with feedback or would like to see change in how things are done - which makes us feel very reassured and happy with the service.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Marketa, mrkg at Grena Road Day Nursery and Preschool responded to this review on 22 Sep 2015:

Thank you so much for your feedback. We really appreciate it.

The nursery is very good. The staff are very caring and my daughter loves them. The outside space is not great, but otherwise the standard of care is very good.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

marketa, mrkg at Grena Road Day Nursery and Preschool responded to this review on 22 Sep 2015:

Thank you for your feedback, what you think is important to us.

Grena Road is a lovely nursery. The staff is extremely caring and absolutely love the children they tend to. They do an amazing job keeping the children active all day and get them out to the park when weather permits.

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Marketa, mrkg at Grena Road Day Nursery and Preschool responded to this review on 16 Sep 2015:

Many thanks for your positive review.

My older son started the nursery when he was 10 months old. Since than he absolutely loves it, he loves the teachers, he loves the activities, he learned a lot, he knows all the dinosaurs types and planets and he is only 4 years old. There were no doubts that my younger son will join the same nursery and he loves it too.
I see the rapid development in both my sons' speech, movements, communication skills, social skills, they found many friends and we attend lots of parties. Grena Road pay much attention to pre-school activities and education. My son loves counting and maths!

How likely would you be to recommend Grena Road Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Sarah

Sarah Murray

Job Title: Nursery Manager

Joined: 2002

Description:

I have worked in childcare since 2002 and in that time I have gained my initial childcare qualification and my degree. In that time I have worked my way up in the nursery from various positions and have managed 2 nurseries within the company before coming to Grena Road.

I enjoy coming to nursery as I am part of a well-motivated team who continually strive to provide excellent care and education for all families that attend our nursery. I particularly like being able to make a difference to the children’s lives.

Shivani

Shivani Bakhai

Job Title: Deputy Manager

Joined: 2016

Description:

I joined Bright Horizons in May 2016 and have worked in childcare since 2009. I have a degree in Early Years and have worked in various settings to gain lots of experience. I was also lucky enough to manage a nursery before wanting to join Bright Horizons and work for a bigger company, which is when I became part of the team at Grena Road.
Every day in the nursery is different and I enjoy working alongside the Nursery Manager to provide an inviting and safe environment for all the families that attend the nursery.