Harmony House at Castle Green

Gale Street, Dagenham RM9 4UN

Group: Harmony House

Person in charge: Wendy Bugeja (Nursery Manager)

Local Authority / Social Services: London Borough of Barking and Dagenham Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 79

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Fees Guide: full week £225.00, per day £45.00, per part time session £24.00

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Harmony House at Castle Green has a Review Score of 8.3 (8.346)

The Review Score of 8.3 (maximum of 10) for Harmony House at Castle Green is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Harmony House at Castle Green in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.656 for Harmony House at Castle Green is calculated as follows: ( (69 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 96 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.69 Points relating to the number of positive Reviews for Harmony House at Castle Green is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 15.8 positive Reviews (79 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15.8 Target = 0.190

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Harmony House at Castle Green?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Harmony House at Castle Green

  • Father of Child
    4
  • Mother of Child
    4

As both a Teacher and a Nursery Nurse, you can bet I have very high standards.
When my LO was only nine months I wanted him in a nursery for a couple of days a week just to socialise him, with 20 mins of being at Castle Green, I knew it was good, and I was happy to leave my LO there.
Over the next four years, Castle stopped becoming a nursery but a part of our family, when my LO left it was tears all round.
The helped with his diagnosis of ASD which meant he went to school with his EHCP already in place, this, in turn, meant we didn't get lost in the system, having my LO attending a class that was unsuitable for him.

My hand on my heart, if it had not been for Castle Green and the staff there, I have no idea where my family and I would be, we've been through some hard times and Castle Green has always been there for us. They really do hold to the ethos of family togetherness.
Would I recommend them, YES!
I can find no fault with them.

How likely would you be to recommend Harmony House at Castle Green? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Wendy Bugeja, Manager at Harmony House at Castle Green responded to this review on 20 Sep 2017:

Thank you for your kind comments.
It was a pleasure having your family at Castle Green, you will be greatly missed.

Over the last 2.5years, my son has had a fantastic time at Harmony House Nursery. During his time there he has developed really well from his time in all of the rooms, he has enjoyed his time thoroughly and the staff are very approachable, very friendly and always put the needs of the children first.
To summarise, I had two children in here at one point and they have and will do well at school, due mainly to their time at Harmony House.

How likely would you be to recommend Harmony House at Castle Green? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I've been a bit worried about putting my son in the nursery at such a young age. However, within a couple of weeks of him starting nursery, he has settled in really well, and he loves going there. In the morning he cannot wait to start playing and at times he doesn't even wave goodbye. His keyworker and rest of the staff are very friendly, helpful and nothing is a problem for them. Always happy to chat and give any advice. I would recommend the nursery to everyone as I'm sure every child would love it there and flourish.

How likely would you be to recommend Harmony House at Castle Green? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Enormously grateful to this nursery. They are too generous. I am very thankful to them to give my child a place there. It has given so much joy to my child. You can see how beautifully she is blossoming in just days of being there. She doesn't want to leave at home time, she settled straight away. I really love this nursery as it sets off a great vibe, making both parent and child feel at home.

How likely would you be to recommend Harmony House at Castle Green? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son really loved coming here. He has settled in well and enjoys a variety of games, songs and activities. The staff are professional and friendly. I feel they have "the measure" of our son and know his likes and dislikes. He has recently moved up into the next room. I have been so impressed with how they managed my son and adjusted it to accommodate his needs. A super place; great value for money and peace of mind that your little one is having a GREAT day! :)

How likely would you be to recommend Harmony House at Castle Green? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The fact that my 1.5 year old son looks forward to nursery time is the first indication that Castle Green Nursery is doing something right. His social, verbal skills have improved tremendously in the 4 months he has been here. The staff are caring, interested and suitably invested in their development. I am very happy that we chose to admit our son at Castle Green Nursery.

How likely would you be to recommend Harmony House at Castle Green? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I think its been good so far as I have also noticed a little change in my child, as he has been speaking more and also he looks happy with the nursery so far, which I think is most important for me and the child.

How likely would you be to recommend Harmony House at Castle Green? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

We are extremely happy with the love, care and professionalism that my boy is being treated with by staff from Harmony house. He is only 13 months old and becomes over excited as soon as we approach the nursery door in the mornings. This is only an indication of how he is overwhelmed with love and care. Thank you so much for exposing my son to this stable emotional environment. He belongs in the arms of the staff in the sunshine room.

How likely would you be to recommend Harmony House at Castle Green? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2014

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