The Co-operative Childcare New Addington Nursery

99 Dunley Drive, New Addington, Croydon CR0 0RJ

The Co-operative Childcare New Addington Nursery is a stimulating, safe and secure environment for your child and staff pride themselves on a warm and welcoming atmosphere. There are 4 home rooms within the nursery split into the following age groups: 3 months – 1 year, 1-2 year olds, 2-3 year olds and 3-5 year olds.

There is an extensive enclosed garden area which is sectioned off to provide safe play areas even if all age groups are out at the same time and includes a covered area to enable children to have access to the outdoors in all weather conditions.

A dedicated, loyal team of 20 colleagues are qualified or working towards their qualifications and together they have over 140 years of experience in childcare.

Group: The Co-operative Childcare

Person in charge: Michaela Brotherston (Nursery Manager)

Local Authority / Social Services: London Borough of Croydon Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 84

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 9.1 (maximum of 10) for The Co-operative Childcare New Addington Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for The Co-operative Childcare New Addington Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.702 for The Co-operative Childcare New Addington Nursery is calculated as follows: ( (120 Excellents x 5) + (46 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 168 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.357 Points relating to the number of positive Reviews for The Co-operative Childcare New Addington Nursery is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 6 Reviews ÷ 16.8 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 The Co-operative Childcare New Addington Nursery has a Review Score of 9.1 (9.059)

Average Ratings

  • Excellent
    12
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Co-operative Childcare New Addington Nursery?

  • Extremely LIKELY
    11
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Co-operative Childcare New Addington Nursery

  • Mother of Child
    12
  • Grandmother of Child
    1
  • Guardian of Child
    1

The environment at the nursery is great and staff are very friendly. A variety of activities are available for the children and the nursery is always kept clean.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

I absolutely love this nursery. My twins who attended this nursery previously really enjoyed the nursery and the staff have been amazing and very understanding always willing to help as much as they can. I have now placed my daughter in this nursery because of how good they were when my son's attended the nursery. They try to work with you on all aspects such as potty training, physical speech and then even helped boost my son's confidence as they always resided for confidence in each other.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

I’m very happy with my child attending the New Addington branch, the staff are very friendly, welcoming and make me feel at ease. My son loves nursery.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My daughter is very happy at nursery which to me is the most important thing. She always has a smile on her face when I pick her up. When accidents have occurred the staff have acted appropriately.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.2 out of 5

So very caring to our little one and his additional needs. Nothing is too much trouble. Perfection. Absolutely fantastic.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

All the staff are great with my child and greet me and my child very warmly every day. My child goes in happy and comes home happy. Feed back is good as I know what my child has done for the day. Very happy with all the stuff there.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My daughter has been going to this nursery since she was just 9 months old and has really blossomed. I was worried about leaving her when I first went back to work but I am so happy that we ended up picking The Co-operative Nursery. The staff are lovely, my daughter has great meals every day and is clearly well stimulated. I'm always surprised by how much she has learned. She currently tries her best to sing along to the alphabet even though she's just 16 months old!

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

The nursery if a very safe, friendly, caring environment. The staff act in a very professional manner and my granddaughter enjoys going there and she has come out of herself and has learnt a lot.
I think that it is good that you can talk and see your child's progress at any time and that you get an end of day progress of your child even of what they have eaten.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

My son is 15months and has been attending the nursery since October 2016. He settled in very quickly and has developed a positive attachment to some of the staff. He is happy when left and kept occupied through a variety of interactive play. He appears very happy at the nursery and the staff are very accommodating to your individual needs whilst providing you with a detailed account of your child's day. A very good start and I'm comfortable leaving my son in their care.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.5 out of 5

After my experience at the Co-Operative nursery New Addington with my little girl who joined when she was 12 months old until she left when she turned 4 to go to school. Her care was exceptional, to say the least, and now my son is also registered, he too started at a young age of 12 months old and he's enjoying it as much as my daughter did! :)
Staff are experienced, polite and very friendly and the environment is clean and well presented.
A big thank you!

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

My three kids went to this nursery. The staff are all down to earth and treat the kids like theirs. It is a lovely place to be. I recommended the place to lots of parents and they say the same. They make sure they take seriously each child's needs and concern to promote learning and development. Freshly made food and snacks from a lively and ever lovely chef. My kids always say I should prepare a lovely meal like her's... keep up the good work.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.1 out of 5

The nursery offers great convenient opening hours and sessional rates. The food prepared by the in-house chef is amazing and my daughter loves it. Staff on the nursery seem to genuinely care about your child's welfare and development and my daughter absolutely loves going there (she has been for over 2 years now!)

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Very happy with nursery, staff are great. Food is well prepared and offers a wide range of foods for children (I have a fussy eater) staff always encourage him to try new things. Management is quick to address any issues raised, only one improvement would be a little more in depth feedback on what the children have done during the day.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

The Co-Operative nursery is great, my daughter loves going to nursery and loves all the staff there - there is never a day when my daughter does not come home with a smile on her face. The staff are extremely supportive and helpful and make parents and guardians feel welcome. The staff make the nursery warm and inviting for everyone and is becoming a huge part of the community that surrounds it. I am so glad that I chose this nursery for my daughter and would and gladly do recommend the nursery to other parents.

How likely would you be to recommend The Co-operative Childcare New Addington Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Submit a Review for The Co-operative Childcare New Addington Nursery

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

Job Vacancies

Staff Profiles

There are no staff profiles posted yet