Bright Horizons Teddington Day Nursery and Preschool

Unit 1 Palgrave Court, 4 Southcott Road, off Sandy Lane, Teddington TW11 0BX

Bright Horizons Teddington Day Nursery and Preschool, Teddington, London
Bright Horizons Teddington Day Nursery and Preschool, Teddington, London
Bright Horizons Teddington Day Nursery and Preschool, Teddington, London

Bright Horizons Teddington Day Nursery and Preschool is a recent addition to the well-respected Bright Horizons portfolio. Being purpose-built in 2009, the nursery boasts beautiful and spacious indoor and outdoor play areas, helping to extend the scope of their childcare and learning expertise.

Government guidelines are followed in the organisation of age-specific activities, and parents are regularly invited to discuss any problems or concerns. Security and first aid are high priorities among staff, while the aim is that children enjoy the environment they are in and feel stimulated by it.

Group: Bright Horizons Family Solutions

Person in charge: Nicola Reed (Nursery Manager)

Local Authority / Social Services: London Borough of Richmond upon Thames Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 86

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

6 Bright Horizons Teddington Day Nursery and Preschool has a Review Score of 6 (5.962)

The Review Score of 6 (maximum of 10) for Bright Horizons Teddington Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Teddington Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.8 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.125 for Bright Horizons Teddington Day Nursery and Preschool is calculated as follows: ( (32 Excellents x 5) + (21 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 72 Ratings = 4.125

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.837 Points relating to the number of positive Reviews for Bright Horizons Teddington Day Nursery and Preschool is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 17.2 positive Reviews (86 registered maximum number of service users ÷ 5). 3 Reviews ÷ 17.2 Target = 0.174 , then divided by 2 = 0.087

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Teddington Day Nursery and Preschool?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Teddington Day Nursery and Preschool

  • Mother of Child
    6

This is a lovely nursery. Our daughter is very happy and settled and has thrived since starting. The nursery facilities are excellent - modern, light and very well equipped. Staff are warm, caring and very professional and create a great, safe environment for the children. We have been very happy the nursery and recommend it to other parents.

How likely would you be to recommend Bright Horizons Teddington Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Good in general but was even better two years ago. A few examples;
Pre-School teach more alphabet, do show and tell, teach more singing and dancing. Teacher talks to children more in English e.g reading books, they still do this at a lower level. I don't feel my child's speaking has improved much and I don't think she has learnt many songs at nursery. Toddler room and 2- 3 room were better. There used to be reviews every three months but it is not happening anymore unless requested.

How likely would you be to recommend Bright Horizons Teddington Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Satisfactory

Value for Money: Poor

Marketa, Mrkg at Bright Horizons Teddington Day Nursery and Preschool responded to this review on 10 Jun 2016:

Thank you very much for your review. We really value your feedback. Please, can I encourage you to share your comments with the nursery team. It's important to us that they are addressed and you’re totally happy with the high level of care we provide.

I think the nursery is lacking in terms of its communication with parents. Other nurseries get email updates with photo's of their child's daily activities or text messages etc. I think the paper report is old fashioned. Also once they are in 2 -3's there is no info given at all! There are not many full nursery activities such as concerts/plays (nativity) or sports days. I think it lacks a bit of community feel. Finally there is not much technology considering this is an expensive nursery I would expect it to be a little more at the forefront.

How likely would you be to recommend Bright Horizons Teddington Day Nursery and Preschool? Likely

Average Rating: 

 3 out of 5

Overall Standard: Good

Facilities / Outside Space: Poor

Learning: Satisfactory

Resources / Equipment / ICT: Poor

Care: Good

Activities: Satisfactory

Staff: Satisfactory

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Poor

Marketa, Bright Horizons Team at Bright Horizons Teddington Day Nursery and Preschool responded to this review on 10 Jun 2016:

Thank you for your feedback – your thoughts are very important to us. I would strongly recommend that you speak to the Nursery Manager and express your views, so any areas of concern are addressed and you’re totally happy with the high level of care we provide.

Lovely nursery. My son goes there and my daughter used to go before too. Great staff members some old long standing staff which gives a parent confidence in the service. Staff come across passionate and caring. Manager is flexible, listens and friendly. Cleanliness is good and the environment is appropriate to purpose. I would recommend the nursery to others. I wish staff had better pay, they deserve it!

How likely would you be to recommend Bright Horizons Teddington Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son recently transferred from another nursery because we moved house. We're absolutely delighted with the standard of care and facilities. In a very short space he's built a real bond with the staff in his room and looks forward to going to nursery. I wouldn't hesitate to recommend the nursery. The only thing which I'd like to see improved is communication from the nursery manager about what's happening at the nursery- there has been very little.

How likely would you be to recommend Bright Horizons Teddington Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very friendly staff, nice and clean facilities and equipment. Good opening hours.

How likely would you be to recommend Bright Horizons Teddington Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

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Awards / Recognitions

March 2017

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