Tenderlinks Day Nursery - Twickenham

Nuffield Health Fitness, Stoop Memorial Ground, Langhorn Drive, Twickenham TW2 7SX

Tenderlinks Day Nursery - Twickenham, Twickenham, London
Tenderlinks Day Nursery - Twickenham, Twickenham, London
Tenderlinks Day Nursery - Twickenham, Twickenham, London

Tenderlinks Day Nursery (Twickenham) provides a nurturing environment that supports the development of strong foundations during the vital years of your child’s early education. The nursery provides the highest quality of learning and care, modelling the home environment, so children feel relaxed, secure and able to express themselves.

Tenderlinks’ priority is to make sure all the children are educationally stimulated, healthy, safe and happy.

It is one of only a few nurseries which provide weekly swimming lessons on site. As they are fortunate enough to be on a health club site, this is a great opportunity for children to enjoy swimming on a weekly basis. They also provide extracurricular activities such as dance and languages.

The viewing and registration process at the nursery operates on a first come first serve basis and should you require any further information, please visit their website or contact the setting for a prospectus to be emailed to you.

Group: Tenderlinks Day Nursery

Person in charge: Roonak Lotfpour (Nursery Manager)

Local Authority / Social Services: London Borough of Richmond upon Thames Council

Number of Staff: 5

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 18

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Fees Guide: £58 0-2, £56 2-3, £54 3-5

Directions:

Tenderlinks Day Nursery is located on the grounds of Nuffield Health & Fitness Centre which is opposite to Harlequins Rugby Stadium.

Visiting:

Please contact the nursery via email or telephone to arrange a suitable visit.

Parking:

There is plenty of free parking located onsite.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Tenderlinks Day Nursery - Twickenham has a Review Score of 9.7 (9.716)

The Review Score of 9.7 (maximum of 10) for Tenderlinks Day Nursery - Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Tenderlinks Day Nursery - Twickenham in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.716 for Tenderlinks Day Nursery - Twickenham is calculated as follows: ( (193 Excellents x 5) + (67 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 264 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Tenderlinks Day Nursery - Twickenham is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 20 Reviews ÷ 3.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tenderlinks Day Nursery - Twickenham?

  • Extremely LIKELY
    19
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tenderlinks Day Nursery - Twickenham

  • Mother of Child
    18
  • Father of Child
    4

The staff, management and care is really excellent, friendly, communicative and organised.

The only thingI would like to perhaps improve on, is knowing what my daughter is doing during the day, what she has learnt, whether they went out etc...

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 22 Jun 2017:

Thank you for your review, we really appreciate it. We always give daily feedback on all the children's day i.e how they ate, slept, nappies, what activities they took part in and if they went to the park or for a nature walk. We also have our new family app in place which parents receive regular updates via the app on their phone, so they are always in the know about everything to do with their child. I know this is something you are pleased with now and enjoy using.

Very good nursery, my child has learned a lot over 2 years at Tenderlinks Day Nursery.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 22 Jun 2017:

We really appreciate your kind review. Thank you.

Very pleased with my experience, all the staff and management have been amazing and my daughter has enjoyed her time there, she has come very far in her learning.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 22 Jun 2017:

Thank you very much for the lovely feedback, we appreciate it.

I'm very happy with the care given at this nursery towards my child. The staff are all friendly and welcoming. My child really enjoys the nursery.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 21 Jun 2017:

We really appreciate your kind feedback, many thanks.

We have been thrilled with the standard of care at Tenderlinks Day Nursery and the way they have welcomed our child into the fold! Great experience so far. Thank you.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Roonak Lotfpour, Nursery Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 21 Jun 2017:

Thank you for your lovely review. We really appreciate it.

I can't recommend this nursery enough! The staff are warm and welcoming and you just know that your child is going to be well looked after!

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 12 Jun 2017:

Thank you for your review. We appreciate it.

All staff and managers are extremely friendly, helpful and informative. Great with all the kids.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff at Tenderlinks nursery are excellent. I have absolutely no qualms about leaving my daughter in their care. They are always encouraging her development as well as being extremely kind and caring people. My daughter always has a great time when she is there.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Wonderful staff, providing a safe and fun environment.
Very caring towards the children.
Look forward to the new app so we can track learning and progress.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We have recently enrolled our 17month-year-old son to attend Tenderlinks Nursery.
It's early days to write a full review but I'm happy to say the experience of attending the nursery's open day and settling in sessions has been fantastic.
The staff are warm, friendly and excellent with the children.
I'm looking forward to seeing how my son develops and makes friends at Tenderlinks.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Roonak Lotfpour, Nursery manager at Tenderlinks Day Nursery - Twickenham responded to this review on 28 Feb 2017:

Thank you for your lovely review. We really appreciate it.

The friendliest, nicest staff who genuinely care about the children's development and care. All of the children are well looked after and happy. They're the only nursery I know of that offer extra activities such as ballet and swimming.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I am extremely pleased with the care that my son is receiving I have noticed that hew can count up to ten at the age of two which he has been taught by Tenderlinks Day Nursery. I feel very confident and relaxed working knowing that my child is so well looked after by the girls.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would definitely recommend Tenderlinks. My son has been here for 9 months and loves his time at nursery. He is always happy to be dropped off and often talks about the nursery nurses at home. It's a lovely small nursery with a friendly atmosphere.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Tenderlinks is an excellent place for your child to attend to. All the staff are loving, caring, comprehensive and well trained.
The manager and the team has made of this place an unforgettable experience for our child. He has grown and learnt so much over the past 2 years.
He learnt phonetics, vocabulary, songs, made new friends and grew in confidence.
I have never had to worry about anything whilst my son was at the nursery. All the staff know what to do and they made the nursery to feel like a second home.

The manager is always on top of everything, she makes sure that everything runs smoothly, clean, organised and that everyone is happy with their child's development. She always is ready to listen and provide you with the best advice she can provide you with.
Staff take the children out to the park, walking and surrounding areas.
The nursery also involves parents in their activities, which is great.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been attending this nursery since the age of 11 months (she is now 2 years 4 months). We have been very impressed with her progress in terms of language skills (communication, understanding, vocabulary etc), interaction with other children and adults, manners and general behaviour. The staff and management at the nursery are loving, kind and put our daughter's wellbeing as a top priority. They even led potty training her at 2 years 2 months old! We are very confident in the leadership at the nursery and know that any concerns will be taken seriously and acted on immediately. We receive daily informal updates and regular formal reviews of her performance. Although there is no outdoor space, the staff take the children out locally and ensure they are physically active with ballet, active games and songs.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son started at Tenderlinks in October 2016. Being his first time, I was so nervous about him starting nursery and settling in well. From the first time I visited the nursery, I knew straight away I wanted him to start at Tenderlinks. I fell in love with the calm, soothing atmosphere. The manager was very informative and you could tell she had a connection to all the children there. I was particularly nervous as my son is delayed in some areas of his development, so being a small nursery, it suited his needs perfectly. The staff are friendly and warm. The manager has especially been very helpful in putting in place the support my son needs in all areas of his development. I have no doubt he will progress much more than he already has :).

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am very happy with Tenderlinks Day Nursery, it's great value for money. A good team who I can trust and they ensure my daughter receives the best care which makes us all happy. I would recommend to both friends and family.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son has been attending Tenderlinks Day Nursery, since age 1.
He is a few months away from his third birthday, and we as proud parents can confidently say, we are extremely happy with the developmental milestones he has clocked over the years, thanks to the well-organised settings that the staff and management of Tenderlinks Day Nursery have in place.
The staff are very friendly and welcoming and are more than happy to accommodate the inputs of parents, with regards to the upbringing of the child.
The well structured weekly activities, that is in place at Tenderlinks Nursery, has helped to bring out the confidence in our son.
He is very well spoken for his age, and it is not surprising most people wonder if he is actually 2yrs, when he begins to express himself. Other extracurricular activities being offered at the nursery, include swimming, squash, ballet, just to mention a few.
We as parents will highly recommend Tenderlinks Day Nursery to any parent, who want the best for their child.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Miss Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 04 Jan 2017:

Thankyou very much for your lovely feedback. I really appreciate it.

My daughter has spent a very happy two years attending Tenderlinks and has blossomed in her time there.
The staff are supportive, understanding and loved by the children and parents alike and I would have no hesitation in sending any future children to Tenderlinks.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Miss Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 04 Jan 2017:

Thankyou for your lovely feedback. I really appreciate it.

My Son is 3 years old and has been with Tenderlinks (Twickenham) for just over a year now. In that time he has developed hugely and that is clearly due to the care and attention, as well as the warmth of the staff and environment. My son has developed socially and that is due to the nursery - many nurseries are overcrowded and children can become lost as a result. I feel the ratio at Tenderlinks is perfect for allowing a child to flourish, make new friends and have adequate attention.

To also have access to swimming lessons is a huge bonus - at a reasonable cost - meaning that my son's confidence in the water has improved dramatically.

I would highly recommend this nursery to friends and family. I feel that my son is in a loving and safe environment here.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Miss Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 04 Jan 2017:

Thankyou for your lovely feedback. I really appreciate it.

As every good parent knows it is always a struggle to make the decision to place your child in a setting which allows you complete peace of mind, but this is exactly the way we feel when we leave our son at the Tenderlinks Nursery, Twickenham in the mornings.
The focus and care is tailored to each individual child, with great rapport and communication maintained between the staff and parents.
My son loves the time spent at the nursery and continues to flourish under the attentive care provided at the nursery.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

We are thoroughly impressed by the care our child receives from attentive, caring and supportive staff. Staff are led by a proactive manager, who is to be commended for her planning of the child focused learning environment.

How likely would you be to recommend Tenderlinks Day Nursery - Twickenham? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Miss Roonak Lotfpour, Manager at Tenderlinks Day Nursery - Twickenham responded to this review on 24 May 2016:

Great feedback, thank you.

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