Kinderkare MCS

Victoria Park Road, Exeter EX2 4NU

KinderKare Day Nursery is situated next to Magdalen Court School in Victoria Park Road, Exeter, catering for up to 100 children from birth to five years of age.

Children at KinderKare receive high quality care and education in a bright and spacious setting that has been specially refurbished and designed to ensure children’s safety and education are of the highest standards. All nursery rooms at KinderKare have direct access to outdoor play areas where children can extend and enhance their learning and discovery of the world around them.

Owner: KinderKare MCS

Person in charge: Kim Brady (Manager)

Local Authority / Social Services: Devon County Council

Number of Staff: 14

Service Offered: Nursery School (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 120

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Parking:

Car park available for nursery parents and visitors to use when dropping off and picking up their child from the nursery.

Overview

The Review Score of 9 (maximum of 10) for Kinderkare MCS is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Kinderkare MCS in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.795 for Kinderkare MCS is calculated as follows: ( (154 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.208 Points relating to the number of positive Reviews for Kinderkare MCS is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24 positive Reviews (120 registered maximum number of service users ÷ 5). 5 Reviews ÷ 24 Target = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Kinderkare MCS has a Review Score of 9 (9.003)

Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kinderkare MCS?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kinderkare MCS

  • Mother of Child
    13
  • Father of Child
    3

Lovely friendly staff that are willing to adapt to suit the needs of the children and their working parents. Communication is fantastic. My son doesn't eat cake and chocolate at home and I don't see the need to give this to babies so I would have preferred more savoury foods or fruit but otherwise food is OK from what I know. Activities are OK but not as much messy/sensory play as others and I would have liked to see more of that. I do really like Kinderkare. I am just being constructive.

How likely would you be to recommend Kinderkare MCS? Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   3.8 out of 5

Helen Smith, Area Manager at Kinderkare MCS responded to this review on 26 Feb 2018:

Many thanks for taking the time to review our nursery, please do not hesitate to speak to the manager to discuss any of the comments you made further. I am pleased to hear that you like the nursery, we truly appreciate your constructive feedback. With kind regards

My son attended the nursery from 2012-2016; my daughter currently attends. I am consistently impressed by the staff who treat the children with gentleness, sensitivity and humour. They are a collaborative team and the nursery feels like a happy place. The facilities are great - especially the outside space. There are plenty of 'value added' experiences, especially the brilliant, humorous performances at Christmas and the end of the academic year. When my son started school, his teacher noted that he had been very well prepared for reading - the pre-school staff had been working with experienced primary school teachers to develop their phonics input, which really paid off. This is certainly not at the expense of free play, messy play activities, outdoor activities, structured creative activities etc: my son particularly enjoyed the amount of baking that he was able to do in the preschool room!
My experience of the organisation/administration has been consistently excellent.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

I am extremely happy with Kindercare M C S. Both my children attend, the first having been there for 2 years. The rooms are bright and spacious, with colourful walls displaying the children's artwork and creations. Each room has areas dedicated to different types of play, allowing the children to decide what they want to do, while each day there will an organised special activity. There is easily accessible outside space for each age group and they go outside regularly. The staff are brilliant and know all the children even if they do not work with their age group on a daily basis. It is wonderful to feel I am dropping my children at a place where they feel happy, interested, entertained and comfortable in their surroundings and with the staff.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My son enjoyed going to nursery. I find that he learnt a lot and freely goes to the nursery assistants which is great as I work full-time. Friendly girls and great facilities.

Only negative would be his bib not being changed as he dribbles a lot and gets a cough very easily.

Other than that, very happy.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

I have had 2 children in KinderCare over the last 6 years. I could not recommend them highly enough. I have other family members with their children in KinderCare.

We have always found them to be kind and caring to the children, help with developmental stages and offer the best flexibility you will find with any nursery in Devon. They treat each child as an individual and get to know their likes and strengths and make it an enjoyable experience for the child.

Prices are comparable to other nurseries. The centre is equipped well with learning and fun toys and it is always very clean and safe. The menu is varied and healthy.

It is never easy leaving a child in someone else's care, but KinderCare makes it an experience the child looks forward too.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

The manager and her team go over and beyond their duties. Working extremely long hours and accommodating not only the child's needs but parents too. I cannot recommend this nursery highly enough as they truly are a breath of fresh air. Thank you so much for all you do for me and my family. Also offering Holiday Club for my eldest child just makes life a little easy dropping off 2 in one destination.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

My daughter started going to this nursery from the age of 2 (she is now 4 years old) after visiting the other nurseries in this local area, we decided this was far more superior in terms of care. All the staff are very qualified and not just that, they all seem to bond with the children extremely well and make them feel at home. My daughter has flourished in this nursery, she has become very confident thanks to all the staff and even likes eating fruits and vegetables! we still struggle to make her eat these at home.
The staff devote their entire love and attention to these little ones and will help any parent who struggles to cope with the changes at the beginning of the separation like it happened to me.
The manager is such a kind and warm person who can be seen around with the children, and just not in an office unaware of what is going on like I have seen in other nurseries, she can sometimes even be seen changing nappies. Remarkable.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

Kinderkare is a wonderful nursery. My daughter has a lovely relationship with all of the staff in her room and they have a great bond. She will happily be handed over at the beginning of the day and whenever I collect her she is busy and content. The activities are varied and interesting and the outdoor space is very safe.
I have recommended this nursery to friends and would have no hesitation in doing so again in the future.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

It has been an absolute pleasure dealing with the nursery staff. They show to be extremely professional, caring and adaptive to our child's needs. We feel assured he is in safe hands, every time he is dropped off at nursery. Our son has become more confident ever since he has been attending Kinderkare. He can be a challenge at times (particularly at meal times), but I know he is treated well. This review is a genuine account from very grateful and pleased parents. Thank you.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

I have found the staff welcoming, friendly and extremely hard working. They are attentive to the children's needs and flexible in their approach with regards to the parents. My children enjoy each day they attend KinderKare and love the staff.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Kinderkare is an amazing nursery, very friendly and approachable staff who would do anything for me and my daughter. The management is very helpful, very supportive and flexible with any extra hours I need.
I am kept very up to date with my daughters progress with regular parents evenings and always told about her day and any problems that may have happened. They always have a range of activities out throughout the day and I feel like my child is kept stimulated and interested during the day.
I wouldn't want to send my child anywhere else! Well done KinderKare!

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

We have had our children at the nursery for the last 3 years and we have always had exceptional support from Kinderkare. Our children are always happy and enthusiastic about attending and come home having enjoyed a wide range of activities and experiences.

The staff are always friendly and helpful and my children adore them. I have seen a continual growth in both my children in all aspects of their development ranging from their emotional and social well-being to the nurturing and development of their academic understanding.

I cannot praise the staff who work there enough for their tireless commitment to the children and parents, no matter how busy they are they will always take the time to talk to me about my children and how they are doing and make me feel welcome. As a parent who has to have my children in full time nursery care I cannot imagine a better, safer or happier environment for my children to be in.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

My daughter has been attending this nursery, full time, for approximately 4 years now and she really enjoys it and ends up missing all her nursery friends if she is away from them for too long. Overall, good staff retention along with an enthusiastic and caring environment, has enabled my daughter to thrive and build positive relationships with everyone at the nursery. Communication with parents is also excellent.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

I visited about 5 nurseries in the area before I saw this one, it was actually the last on my list but the best was saved for last. its large & open plan, the children have access to gardens and a sports hall. the staff are easy to talk to friendly and informative. The nursery manager has been a great support to me. My son started in April 2014 & has been going there for 2 years. when he started I was concerned that he would be hard to manage as he is so active. I was worried that he wasn't going to talk as he was 2 and only saying a few words. The staff have helped my son develop in all ways. When I drop him at nursery I go away feeling 100% happy that he's in good hands. I trust them 100% my son is happy and looks forward to nursery. They cater to each child's individual needs. The children are well socialised &all have friends and lots of different experiences. Kinderkare has ticked all the boxes for me. Kinderkare is very flexible and caters for whichever hours you need. :)

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

KinderKare nursery is fantastic. All the staff are friendly, inviting, and truly care for the kids. As parents we are always kept up to date with what's happened during the day, and what we need to do to support their learning. The nursery is clean, tidy, well organised; with lots of activities planned to do throughout the day. Our little one always has an excellent day and comes home with a big smile on his face! We would highly recommend this nursery to any parents.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Fantastic Nursery/Pre-School setting. My child has attended the setting since he was a baby. Staff have always been friendly, helpful, supportive and understanding of not just my child, but all children's needs.

How likely would you be to recommend Kinderkare MCS? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for Kinderkare MCS

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Kinderkare MCS

Job Vacancies

Staff Profiles

There are no staff profiles posted yet