Bright Horizons Epsom Day Nursery & Preschool

St Johns Chandlers Hall, Church Road, Epsom KT17 4AB

Bright Horizons Epsom Day Nursery & Preschool, Epsom, Surrey
Bright Horizons Epsom Day Nursery & Preschool, Epsom, Surrey
Bright Horizons Epsom Day Nursery & Preschool, Epsom, Surrey

Teddies Nurseries Epsom, near the high street, is a seven minute walk from Epsom train station with good transport links into London.

The nursery, based in an old, converted church building, is open for children aged three months to five-years-old Monday to Friday from 8am to 6pm.

The nursery is proud to be promoting diversity. It has more than 12 languages spoken among staff, families and children including: Urdu, Spanish, French, Arabic, Bulgarian, Russian, Czech, Bengali, Hindi and Zimbabwean.

The nursery lets each child see the world as an invitation to learn, grow and explore. This allows them to approach life and school with a positive disposition for learning.

Hard-working staff help children participate in many exciting activities including cookery classes, gardening clubs, French lessons for pre-schoolers and baby sign language for baby care.

Group: Bright Horizons Family Solutions

Person in charge: Ghizlane Hilal (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 70

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Fees Guide: Please call the nursery for more information

Languages Spoken (other than English): Arabic, Bulgarian, French, Tagalog

Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.8 (8.769)

The Review Score of 8.8 (maximum of 10) for Bright Horizons Epsom Day Nursery & Preschool is based on 7 Review/Recommendations in the last 2 years. This Review Score of 8.769 is made up of a Quality Score of 4.869 Points (maximum of 5) relating to the rating and a Quantity Score of 3.9 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a nursery is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.769 for Bright Horizons Epsom Day Nursery & Preschool is based on 7 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the nursery is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.869 for Bright Horizons Epsom Day Nursery & Preschool is calculated as follows: ( (73 Excellents x 5) + (11 Goods x 4) ) ÷ 84 Ratings = 4.869

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a nursery. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a nursery requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of children) x 2, up to a maximum score of 1 Point. ie a nursery has to receive a number of Positive Reviews equal to half of the number of children to obtain the maximum score of 1 point. eg a nursery with 40 children has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

      The Quantity Score of 3.9 for Bright Horizons Epsom Day Nursery & Preschool is calculated as follows:

      1. 7 Positive Reviews = 3

      2. 0.1 x 7 Positive Reviews = 0.700

      3. (7 Positive Reviews ÷ 70 Children) x 2 = 0.200

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of child places at the Day Nursery.

  • Before 1st July 2015 daynurseries.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 daynurseries.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 40% of Reviews/Recommendations through website submission and 60% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Parent (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

I must say being a new mum and sending my little one to nursery was a very hard time for me. However, the staff within her room have proven to ensure they are meeting her individual developments. Since being at nursery I can see that her development has improved in all areas. The management team and the staff within other rooms take time out to get to know her which gives me that sense of relief that she is in the best hands and I can get on with my job without worrying about her. The one thing that stood out for me is that the baby room has their own everything from their cot room to bathroom to milk kitchen to own garden which they don't have to share with the other children which I think is a brilliant idea. I love the partnership that the staff team has build with me from sending me pictures of my baby girl at nursery to involving me with their unique home stickers. Within her first 3 weeks of being there, I was given a chance to have a parent evening and get to know her key carer which was nice. I have seen and view other nurseries but BH Epsom day nursery and preschool really stood up for me as they are able to cater to all her individual needs being the youngest within the baby room. As a new mum, there's nothing else I wanted more

How likely would you be to recommend Bright Horizons Epsom Day Nursery & Preschool? Extremely Likely

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My eldest daughter has been at Teddies Nurseries Epsom for a year. I have always found staff very friendly and genuinely caring. This month my youngest daughter started nursery too. It has been extremely easy and again now that I have two daughters in different rooms I find staff are caring and look after them. I can go to work without worrying about them. I know they will eat, play and sleep well. Both girls attend part time and management are extremely supportive when extra sessions are needed, very flexible and understanding. Overall a top rate nursery where you can leave you children and know they will be well looked after.

How likely would you be to recommend Bright Horizons Epsom Day Nursery & Preschool? Extremely Likely

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Marketa, Mrkg at Bright Horizons Epsom Day Nursery & Preschool responded to this review on 29 Sep 2015:

Thank you very much for your warm words about our nursery. We really value your positive feedback.

The nursery provides all necessary conditions for the great development of the children. There are plenty of different activities and games, multicultural music, books and sport environment enough for children to be happy. The nursery also provides physical education of many different sports and sport games as Basketball, Volleyball, Football, Olympic Handball, Rugby, Cricket, Tennis, Gymnastics, Swimming skills and Track and field. There are water activities and sand activities, also the nursery staff provides to the children a lot of new ideas as to create 3D figures and toys, science experiments and gardening, shrine box activities and expressive art activities. All this things make my child to be very, very happy. I deeply recommend this nursery

How likely would you be to recommend Bright Horizons Epsom Day Nursery & Preschool? Extremely Likely

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Bright Horizons Epsom Day Nursery & Preschool responded to this review on 29 Sep 2015:

Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.

Teddies is a great nursery never had any problems staff are all amazing and very friendly. My daughter progressed very quickly and loved her time here. She started from 1 yr old until now recently starting school. Teddies are always keeping parents well informed about things going on and any updates that are needed. I couldn't have picked a better nursery to send my daughter to.

How likely would you be to recommend Bright Horizons Epsom Day Nursery & Preschool? Extremely Likely

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Marketa, Mrkg at Bright Horizons Epsom Day Nursery & Preschool responded to this review on 22 Sep 2015:

Thank you for your lovely feedback.

Teddies has been very welcoming in settling my child in to their Preschool. In fact they are always supportive and positive in their approach during hand overs. My child particularly enjoys exploring the science centre and the experiments the teachers do as he always talks about it whenever I pick him up such as the 'cool' lava lamps and the tremendous volcano experiment! Honestly couldn't be more happy to recommend this nursery as I feel they cater to my child's every need.

How likely would you be to recommend Bright Horizons Epsom Day Nursery & Preschool? Extremely Likely

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

marketa, mrkg at Bright Horizons Epsom Day Nursery & Preschool responded to this review on 17 Sep 2015:

Thank you very much for your warm words about our nursery. We really value your positive feedback.

All my three children went to this nursery and overall I have been very happy.
The team members are focused, motivated and with genuine care after children. All the toys are changed regularly and designed to stimulate kids brain but are fun at the same time. Great place for children to spend their early years.

How likely would you be to recommend Bright Horizons Epsom Day Nursery & Preschool? Extremely Likely

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Marketa, Mrkg at Bright Horizons Epsom Day Nursery & Preschool responded to this review on 16 Sep 2015:

Thank you for your positive feedback.

My daughter has just finished 3 years at Teddies. She started as a very timid and nervous little girl and over the years she has flourished into an outgoing, confident little girl who couldn't wait to start School.
It is undoubtedly thanks to the care and support she had when at Teddies over the years, that has helped her feel so ready for school and her love of learning shines through! A special thanks to the girls in the Preschool room.

How likely would you be to recommend Bright Horizons Epsom Day Nursery & Preschool? Extremely Likely

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Marktea, Mrkg at Bright Horizons Epsom Day Nursery & Preschool responded to this review on 16 Sep 2015:

Thank you for your lovely feedback.

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Awards / Recognitions

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Job Vacancies

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Staff Profiles

Ghizlane

Ghizlane Hilal

Job Title: Nursery Manager

Joined: 2010

Description:

Ghizlane is originally from Morocco and can speak Moroccan, Arabic, French, Spanish and English. She has been in child care since she was 21 years old and she is a qualified level 3 currently working towards my CACHE Level 5.

Ghizlane describes would describe herself as a person who is approachable to all staff and families; she operates an open door policy. Her approach as a leader is to deal with each situation differently, depending on the situation. Her team describes her as strict but fair. She believes in excellence, therefore she sets the bar high for my team. With families, she is truthful to their experience at Teddies; this has helped her build the trust between parents and staff.

“We really strive to create a relaxed home from home feel here at nursery. The children are given the time and space to be able to explore, create and learn at their own pace. We are solely responsible for recruitment within the nursery and we spent a great deal of time finding what we think is the perfect team. Each staff member brings their own unique character and qualities into the nursery and we believe that this is what helps create our happy family. All of the staff here has a natural empathy with children and this is what drives our practice forward. The children all have their own personality and we encourage this to develop as they progress through the nursery. We can assure you that if your child attends Teddies Epsom then they will be cared for and loved as if they were our own.”

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Illettia Hayter

Job Title: Nursery Deputy Manager

Joined: 2007

Description:

Illettia Hayter has been in childcare for the last 11 years and holds a level 3 diploma in child care and education. Most of her experience is with babies but has also had experience with toddlers and preschool children too. Illettia ran a baby room of 12 children for 6 years before becoming a deputy manager.

Illettia would describe herself as fair, loyal and a people person. She has an exceptional knowledge of all Health and safety matters and also hold an institute of safety and health qualification. She loves meeting new people and working as part of an excellent team of childcare professionals. She also is happily married and a mummy of a little boy of 1 who attends the nursery and loves his time there.