Castle Nursery - South Hill

14 South Hill, Guildford GU1 3SY

Castle Nursery - South Hill, Guildford, Surrey
Castle Nursery - South Hill, Guildford, Surrey
Castle Nursery - South Hill, Guildford, Surrey

Castle South Hill Nursery opened in 1995, its setting can be found nestled in the heart of Guildford town, its location is perfect for parents living and working in Guildford town centre.

The South Hill Nursery is a Victorian building which dates back to 1858, formally the first Primary School in Guildford. This historic locally listed building has been carefully and beautifully converted to meet the needs of the children, whilst retaining its character features.

South Hill has three fully equipped rooms: 0-2’s room, 2-3’s room and a Preschool for the 3-5’s. There is also a separate cot room and two gardens one for the under two’s and a larger garden for the over two’s which has an outdoor classroom in.

Group: Castle Nursery & Pre-School

Person in charge: Caroline Laidlaw (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 13

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 43

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Fees Guide: Please contact nursery for a current fee schedule

Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.5 Castle Nursery - South Hill has a Review Score of 8.5 (8.503)

The Review Score of 8.5 (maximum of 10) for Castle Nursery - South Hill is based on 4 Review/Recommendations in the last 2 years. This Review Score of 8.503 is made up of a Quality Score of 4.917 Points (maximum of 5) relating to the rating and a Quantity Score of 3.586 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a nursery is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.503 for Castle Nursery - South Hill is based on 4 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the nursery is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.917 for Castle Nursery - South Hill is calculated as follows: ( (44 Excellents x 5) + (4 Goods x 4) ) ÷ 48 Ratings = 4.917

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a nursery. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a nursery requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of children) x 2, up to a maximum score of 1 Point. ie a nursery has to receive a number of Positive Reviews equal to half of the number of children to obtain the maximum score of 1 point. eg a nursery with 40 children has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

      The Quantity Score of 3.586 for Castle Nursery - South Hill is calculated as follows:

      1. 4 Positive Reviews = 3

      2. 0.1 x 4 Positive Reviews = 0.400

      3. (4 Positive Reviews ÷ 43 Children) x 2 = 0.186

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of child places at the Day Nursery.

  • Before 1st July 2015 daynurseries.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 daynurseries.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 40% of Reviews/Recommendations through website submission and 60% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Parent (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

How Likely are the Reviewers to Recommend Castle Nursery - South Hill?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Castle Nursery - South Hill

  • Mother of Child
    4

The Overall Average of all the Ratings in the following 

1 Reviews* is 5 out of 5

*The Average Rating only uses ratings from the 1 reviews. Ratings from the 3 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Our son and daughter both went through all three rooms at Castle Nursery- South Hill and we will all miss it hugely. We experienced a couple of other childcare settings but neither compared to Castle Nursery. Castle Nursery were great at meeting our part-time requirements and being flexible when possible. The staff are all brilliant, lovely, warm and welcoming people (to both children and adults) and we were very happy leaving our children with them. The location is perfect for town and a short downhill walk to the station in the morning but has plenty of stimulating outdoor space and near enough to lovely open spaces for the kids to visit. It is lovely seeing the baby bus around town! The atmosphere is relaxed but efficient.

How likely would you be to recommend Castle Nursery - South Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Castle Nursery has the ability to make both parent and child feel at ease and welcome. My daughter has been with the nursery for two years and has grown in confidence and ability. The staff ensure she is comforted when feeling a bit sad and encourage her to join in and develop. She has made some lovely friends and loves to go to the nursery and now asks when she can go up to the next room pre-school because she is a big girl, showing the confidence and how at ease she feels within the nursery. Castle Nursery go the extra mile which has paid dividends as shown by recent 'outstanding' OFSTED award. Well done to all the staff.

How likely would you be to recommend Castle Nursery - South Hill? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

The staff at Castle Nursery - South Hill have been fantastic. My daughter started in September 2014. They made what could have been a stressful time much easier and they couldn't have been more helpful; nothing was too much trouble. My daughter settled in quickly and is always happy and chatty when I pick her up I've noticed some big leaps in her development and she loves playing in the garden. She recently moved up to the next room and that transition has been a smooth one. She found it a little daunting joining the older kids but the staff were always on hand to give her cuddles and reassurance. The staff are all very attentive and caring, and the management always respond quickly if I have any questions. The nursery has a real family feel and I've really enjoyed joining in with the parent's events. I can't recommend them enough!

How likely would you be to recommend Castle Nursery - South Hill? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely smiley staff who are always happy to help and chat. A contented baby (only 5 months old when she started) who even at this age is enjoying the fun but structured environment. I feel so happy to leave her at the start of the day as she is pleased to be there. I have already recommended this nursery to other mummy friends and would do so wholeheartedly again.

How likely would you be to recommend Castle Nursery - South Hill? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Submit a Review for Castle Nursery - South Hill


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Awards / Recognitions

March 2015

Outstanding Ofsted

Recipient: Castle Nursery - South Hill

Date: Monday 09 Mar 2015

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